Network Control Center Manager jobs in East Orange, NJ

Summary:
The Manager of Bus Telematics and Control Center Automation is responsible for deploying and supervising Telematics specifications and solutions for all Operations Control Center technology, Computer Dispatch, Yard Management and Automated rolling stock Maintenance. Will act as a subject matter expert on all Telematics solutions and associated software. The role will prepare and supervise testing system and sub-system solutions effectively to improve overall system performance. This position is responsible solutions related to all system deficiencies and vendor backlog. Will act as a subject matter expert on all Telematics solutions and associated software.

Roles and Responsibilities:

• Provides Subject Matter Expertise during the deployment of all required Telematics platforms in relation to putting new Bus’s into service.
• Collaborates with internal networking teams on network design and facilities upgrades.
• Leads the Change Management process for all Telematics related matters.
• Must understand end exploit all opportunities regarding use of 5G technology and must manage 5G service providers for coverage throughout the NJ Transit geography.
• Drives coding solutions to deploy business requirements as the Telematics product manager and owner.
• Provides support in the form of maintenance and enhancements of existing applications systems.
• Constructs and provides user training as appropriate to improve systems.
• Analyze and gather business requirements to ensure business needs are recorded.
• Effectively demonstrate understanding, implementation, and support all transportation systems, programs, procedures, and policies.
• Prepares data retrieval for operational and managerial decision making using complex queries and Report Writing tools. Prepares and delivers presentations of information and training to all levels of users and managers.
• Bench tests emerging technologies to demonstrate acceptance points for incorporation into or to plan for future migration of software and telematics upgrades releases.
• Complete other various assignments, as required.

Education, Experience and Qualifications:

• Bachelor’s degree with a major in computer systems, electrical engineering, or comparable field. Five years equivalent work-related experience considered in lieu of a bachelor’s degree.
• Five years’ experience with a proven track record of monitoring and collaborating with Telematics vendors
• Five years of systems and analytics work experience related to Bus operations and Maintenance in an IT supporting role.
• Three years in a supervisory capacity.

Knowledge and Skills:
Essential:

• Excellent written, verbal and group presentation skills are required
• Should exhibit initiative, dependability, ability to work with minimal supervision.
• Strong operational and analytical skills, as well as the ability to think critically and problem solve.
• Ability to work well with people at different levels within and outside of the company.
• Strong organizational, administrative, written, and verbal communication skills.
• Ability to work on numerous initiatives simultaneously.
• Must possess qualities of integrity, discretion, and strong work ethics.
• Must be proficient with reporting and analytics tools, platforms, and practices.

• Office Environment

• Must provide 24/7 support and be on call

• Comprehensive Family Health Insurance – Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Paid Leave
• 401(a) and 401(k) Retirement Plans-up to 9% employer contribution
• Tuition Assistance
• Qualified Transportation Expense Plan (QTE)
• At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer.

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