Mortgage Quality Assurance Manager jobs in Manchester, NH

Position Summary 

The Quality Assurance Engineer is responsible for the electrical testing & troubleshooting of the specialty products. This includes optimizing the current excel & access test templates & improving the test methodologies.

The QA Engineer will review failed data and provide corrective action. They will interface with engineering and manufacturing to verify & optimize quality testing and improve first pass test yields.

This will include continuous improvement of our electrical test & statistical analysis. Offering recommendations for improvement to reduce test variations.

Essential Functions

Reasonable accommodation may be implemented for individuals with disabilities to perform essential functions. 

• Perform electrical testing, and verification of results. 
• Mentor & Train QC technicians on electrical test attributes & processes. 
• Continuously improve test equipment capabilities & measurement adequacy with GR&R studies.
• Develops new testing methods or software programs to improve test methodologies. 
• Creates and maintains quality documentation and test results per defined procedures.
• Reviews and recommends disposition of non-conforming material through RMA process.
• Respond to CAPA / SCAR supplier quality nonconformances & customer complaints. 
• Perform manufacturing quality audits to ensure processes are in control and test yield is adequate. 
• Assist in supplier issues and customer complaints.

Core Competencies 

• Network Analyzer Test Experience w/ Impedance, Normalized Insertion loss & Mode Conversion
• Continuous improvement skills in electrical test data capture, integration & SPC statistical analysis. 
• Proficient familiarity in use of test equipment such as TDR, OTDR and LCR. 
• Strong knowledge of basic programming using visual basic, access & excel test templates.
• Proficiency in troubleshooting & resolving complex test failures. 
• Provide effective training as needed or required.
• Ability to meet time sensitive deadlines.
• Respond to shifting priorities in a cooperative manner.
• Understanding of lab testing methodology, process, and procedures.
• Proficient computer skills utilizing Microsoft Excel and Word, and customized programs.
• Good interpersonal and communication skills to interact with team members, customers & suppliers. 

Safety Expectations

• Obey all safety rules, use caution in work activities, and continuously practice safe behaviors.
• Immediately report unsafe conditions/behaviors and work-related injuries to site supervision.

Work Environment
 This position works in an office environment, sitting for extended periods of time, working at a desk.

Supervisory Responsibility
 This position is not responsible for the oversight or performance management of other employees. 

Travel

No travel is planned for this role. 

Physical Demand

• Finger dexterity and hand/eye coordination for operation of office equipment, including PC.
• Sitting and standing for periods of time, working at a desk in both office and lab environment. 
• Light lifting, carrying of files and supplies, ability to move, or lift >30 lbs. of materials.
• Ability to speak and hear customers, suppliers, and other employees via phone or in person.

Education and Experience

• Bachelor’s Degree (Electrical Engineering) or related 5 years of electrical test experience.
• Professional accreditation by ASQ in Quality Engineering, Management or Auditing preferred.
• Experience with ISO9001 quality systems.
• 5 years’ experience in manufacturing environment; prior experience in continuous process desired. 
• Strong working knowledge of performance measurement and monitoring methods required. 

Other Duties
 Please note this job description is not a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. 

An Affirmative Action / Equal Opportunity Employer

Proterial Cable America provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA.