Mortgage Operations Specialist jobs in Paramus, NJ

Mortgage Operations Specialist coordinates the company's entire mortgage lending operations and activities. Reviews, analyzes and modifies overall operational systems and procedures relating to the mortgage lending function. Being a Mortgage Operations Specialist develops activities within the mortgage lending operations area and coordinates those activities with other functional areas. Monitors operations to ensure they are within budget. Additionally, Mortgage Operations Specialist provides recommendations for improvements in processes. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Mortgage Operations Specialist has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. To be a Mortgage Operations Specialist typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

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Support specialist
  • TIS Operations
  • Franklin, NJ FULL_TIME
  • Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry.

    TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients.

    TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5 billion in sales, 20,000 employees worldwide and operations in more than 160 nations.

    Terumo Medical Corporation is comprised of two strategic business divisions : Terumo Interventional Systems and Terumo Medical Products.

    Job Summary

    The Territory Support Specialist (TSS) is responsible for supporting TIS business goals determined annually by the Business Support Manager (TSM) in support of the overall Territory.

    Help support Territory Managers (TM) and Region Managers (RM) achieve their respective territory and regional sales goals determined annually by the TIS executive leadership team by cultivating relationships with the assigned territory to ensure customer satisfaction and identify potential opportunities.

    Ensure thorough and timely follow-up to customer’s questions and concerns by effectively communicating and partnering with cross functional teams such as TM’s and RM’s, Customer Care, Marketing and field inventory Management.

    Support RM’s and TM’s with more complex order and inventory management processes and identifies and implements process improvements.

    Job Details / Responsibilities

    • Support the goals assigned to the TSS by the TSM, as determined in collaboration with TIS sales leadership.
    • Help TMs in the field to call or email customer care to place an order when emergent or in a time sensitive situation.
    • Order Tracking
    • TM Training on Tracking Orders when PO has shipped
    • TSS to Track when the PO has not shipped yet
    • Assist field sales team with sample orders when having technical issues or need marketing approval
    • In emergent situations, TSS will support the field with administrative support on minor items, e.g. look up specific codes or account numbers, but this is on an exception basis and should be handled by the TM in most instances.
    • Assist the field sales team in applying Bill-only POs with field inventory and managing duplicate protection periodically each business day.

    Work with Customer Care to get these processed to close field inventory scans.

    • Manage PIF process, including helping manage qualified bulk requests that have been vetted out by TM / RM in advance that were approved by Area Leader.
    • Provide white glove account service / support for a limited number of accounts of high strategic value, while developing relationships in these accounts to help drive business through increased awareness of upcoming cases.
    • Interact with Marketing to address RM / TM / customer questions and inquiries.
    • Support lead monitoring and contact TMs to help ensure prompt lead closure and campaign ROI calculation.
    • Provide support on requests to physicians or other HCPs to opt in to Terumo online outreach via CRM-based lead management tools.
    • Work with Product Management to maintain current cross-reference data as assigned.
    • Identify and quickly respond to competitive threats within the territory. Communicate market intelligence / competitor activity promptly to Region Manager, TSM and to relevant Marketing management.
    • Train and mentor newly hired TSSs.
    • Handle all requests from Customer Administration forwarded to the TSS, assuring a timely resolution.
    • Participate in Area and National sales meetings to assure strong alignment and collaboration with Sales and Marketing. Complete all administrative duties required for the position.
    • Responsible for special projects and for ongoing process improvement efforts as needed via MBO’s and other commercially focused projects.
    • Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements.

    This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e., adverse events, product performance reports, etc.

    to Quality Assurance (QA), and by ensuring all promotional messaging (i.e., branding strategies, product claims, etc.) and materials (i.

    e., literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumo’s policy on Interactions with Healthcare Professionals.

    Fully adhere to all applicable FDA regulations, international guidelines and Terumo’s policies always.

    Job Responsibilities (continued)

    • Understand and adhere to regulations regarding proper usage of promotional materials.
    • TSS will be measured via MBOs based on metrics focusing on field sales support, performance of white glove focus accounts, and may include cross-functional project support with other departments, including but not limited to Sales, Commercial Excellence, and Marketing.
    • Perform other job-related duties as assigned.

    Working Conditions / Physical Requirements

    This position exists in a hybrid office-home environment. Occasional overnight travel is required including occasional weekend travel.

    As individual development progresses, TSS members interested in pursuing field-based opportunities may be asked to provide open territory coverage / support consisting of some field travel and other direct account support to cover field-based obligations in vacant territories.

    Occasional entry to hospitals and other medical facilities is required. Many facilities have instituted vendor credentialing policies which require vendors to meet defined training, background check and proof of immunization requirements as a condition of entry.

    Terumo Associates entering these facilities are required to abide by these credentialing requirements.

    When visiting hospitals and other medical facilities, must be able to gain access to and work in the IR suite, Cath lab and operating room.

    Entry into these areas requires an ability to wear appropriate gowning, stand for long periods of time, comply with hospital policy / protocol and be aware of potential biohazards such as blood borne pathogens.

    • Must possess excellent communication skills and impressive telephone demeanor.
    • Must demonstrate a solid grasp and application of the sales process, including handling all types of objections and probing to uncover unmet and existing needs.
    • Ability to build strong relationships with all internal and field associates.
    • Must speak clearly, have a strong telephone presence, and assert oneself with a sense of confidence, conviction, and enthusiasm.
    • Must be able to handle rejection and learn to adopt alternative approaches.
    • Must possess a sense of urgency, ability to meet deadlines and function independently with minimal supervision.
    • Must be highly organized with ability to handle multiple tasks while maintaining composure and professionalism.
    • Proficient in Microsoft Office software especially Word, Excel, PowerPoint, and Outlook and possess an ability to learn new software.

    Qualifications / Background Experiences

    • achelor’s Degree or comparable related experience required.
    • 3 years of experience in a customer facing environment demonstrating customer interaction is required (sales, telesales, or telemarketing preferred)
    • Experience with sales tactics or process preferred.
    • Experience with healthcare and / or healthcare administration preferred.
    • Experience with SAP preferred.

    It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law.

    As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.

    Last updated : 2024-02-24

  • 1 Month Ago

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Mortgage Loan Processor
  • Ark Mortgage Inc
  • Montebello, NY FULL_TIME
  • Summary:Loan processors will provide support to one or more Mortgage Advisors (MA) to facilitate the timely review and submission of completed mortgage application packages, including the supporting d...
  • 18 Days Ago

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Operations Specialist
  • Brosnan Risk Consultants
  • pearl river, NY OTHER
  • Company Overview/Benefits Summary Shift 9:00am-5:00pm, days TBD Shift: 5:00pm-1:00am, days TBD $22/hr The Operations Specialist is responsible for execution of the BCC’s three Key Tasks: Operational S...
  • 1 Month Ago

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Physician job: Pediatrician outpatient opening about 50 mins from Ft. Myers, FL
  • Physician&Advanced Practice Specialist-GoStaffing
  • Florida, NY FULL_TIME
  • Description: Great group is seeking a Pediatrician about 50 mins from Ft. Myers, FL. M-F 8:30-5p No Call 100% outpatient Typically see approx. 20-25 ppd Open to new grads Fluent Spanish strongly prefe...
  • 10 Days Ago

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Physician job: Family Medicine MD/DO- Naples, FL
  • Physician&Advanced Practice Specialist-GoStaffing
  • Florida, NY FULL_TIME
  • Great private group in the Pelican Bay area of Naples, FL is looking for another awesome Family Medicine Physician to join their team. Join a team of 2 MD's and 3 mid-levels in a 100% outpatient, prim...
  • 7 Months Ago

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Physician job: Primary Care Physician Opportunity near Tampa Florida
  • Physician&Advanced Practice Specialist-GoStaffing
  • Florida, NY FULL_TIME
  • Primary Care Physician Opportunity near Tampa Florida. This opportunity is open to both Family and Internal Medicine Physicians. Clinic hours Monday through Friday 8:30 am to 5:30 pm 100% outpatient C...
  • 10 Days Ago

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0 Mortgage Operations Specialist jobs found in Paramus, NJ area

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Treasury Operations Specialist
  • Pelham Berkeley Search
  • New York, NY
  • High Profile International Bank in Manhattan seeks Operations Specialist with strong Treasury Settlements background. Yo...
  • 3/29/2024 12:00:00 AM

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Traffic Operations Specialist
  • Kisnn Associates Inc
  • Jersey City, NJ
  • Job Description Job Description Kisnn Associates, Inc. a service organization focused on Transportation Operations, Tran...
  • 3/29/2024 12:00:00 AM

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Operation Specialist
  • IntelliPro Group Inc.
  • New York, NY
  • Job Title: Sale Operations Position Type: Contract Location: New York City Salary Range / Rate (Currency): $30-$45 per h...
  • 3/28/2024 12:00:00 AM

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AUDIT OPERATIONS SPECIALIST
  • City of New York
  • New York, NY
  • Job Description The New York City Campaign Finance Board manages New York Citys small donor democracy program and educat...
  • 3/28/2024 12:00:00 AM

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Logistics Operations Specialist
  • Coda Staffing
  • Englewood Cliffs, NJ
  • Job Description Job Description The Company Our company is one of the largest CPG manufacturers in the world with global...
  • 3/27/2024 12:00:00 AM

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Finance and Operations Specialist
  • AMNESTY INTERNATIONAL OF THE USA
  • New York, NY
  • Job Details Job Location New York Office - New York, NY Position Type Full Time Salary Range $71,481.00 - $89,351.00 Sal...
  • 3/27/2024 12:00:00 AM

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Operations Specialist
  • Intelliswift Software Inc
  • Ridgefield Park, NJ
  • Pay rate range - $25/hr. to $28/hr. on W2 Schedule: Hybrid 4 consecutive days in office (M-TH 9am-6pm EST), 1 WFH but ma...
  • 3/26/2024 12:00:00 AM

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Operations Specialist
  • Green Key Resources
  • New York, NY
  • Job Description Job Description Working hours: 12:00 AM to 9:00 AM AR & AP Invoices Local AP & AR Invoices CA AR Invoice...
  • 3/25/2024 12:00:00 AM

Paramus (/pəˈræməs/ pə-RAM-əs) is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 26,342.. A suburb of New York City, Paramus is located 15 to 20 miles (24 to 32 km) northwest of Midtown Manhattan and approximately 8 miles (13 km) west of Upper Manhattan. The Wall Street Journal characterized Paramus as "quintessentially suburban".[21] Paramus was incorporated as a borough by an act of the New Jersey Legislature on March 2, 1922, and ratified by a referendum held on April 4, 1922, that passed by a vote of 238 to 10.[22][2...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Operations Specialist jobs
$117,059 to $206,816
Paramus, New Jersey area prices
were up 1.5% from a year ago

Mortgage Operations Specialist in Middlesex, NJ
Mortgage Business Development and Customer Acquisition.
February 18, 2020
Mortgage Operations Specialist in Terre Haute, IN
Provide mortgage staff with solutions related to navigation of mortgage applications, ongoing defect fix releases, product guidelines, system outages, hardware/software issues, password resets and login issues.
January 12, 2020
Mortgage Operations Specialist in San Jose, CA
To support Mortgage Bankers in ordering of services for mortgage loans.
January 06, 2020