Mortgage Operations Specialist jobs in Chandler, AZ

Mortgage Operations Specialist coordinates the company's entire mortgage lending operations and activities. Reviews, analyzes and modifies overall operational systems and procedures relating to the mortgage lending function. Being a Mortgage Operations Specialist develops activities within the mortgage lending operations area and coordinates those activities with other functional areas. Monitors operations to ensure they are within budget. Additionally, Mortgage Operations Specialist provides recommendations for improvements in processes. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Mortgage Operations Specialist has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. To be a Mortgage Operations Specialist typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

D
Branch Operations Manager
  • DHI Mortgage
  • Scottsdale, AZ FULL_TIME
  • D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

    D.R. Horton, Inc. is currently looking for a Branch Operations Manager - Producing for their Financial Services Branch Department. The right candidate will assist the branch to achieve capture rate goals on captive business. Maintain Customer Service rating of 90% or greater. Originate non-captive business greater than or equal to 20% of total branch production. Maintain acceptable DHI Mortgage Company Compliance Score to avoid Post Closing issues to ensure that loans are saleable and insurable. Assist Branch Manager with achieving fixed costs goal for branch.

    Essential Duties and Responsibilities
    • Training & Staff Development
      • Branch Manager is ultimately responsible for training of staff, but Branch Operations Manager should assist with this responsibility
      • New employees must attend New Employee Orientation
      • Assist Branch Manager with continually assessing training/follow-up needs of staff and coordinate training accordingly
      • Assist Branch Manager with ensuring proper systems are in place and all employees within the branch are executing properly
      • Support AUS programs and other DHI Mortgage Company initiatives
    • Marketing
      • Evaluate the processing staff and assist them with setting goals. Review their progress quarterly
      • Assist Branch Manager to develop professional business relationships with affiliated builder Division President, Sales Manager, Closing Coordinator and sales agents
      • Call on sales agents in subdivisions regularly
      • Help to coordinate social functions with the sales agents at least quarterly
      • Develop a professional business relationship with Realtors who sell homes for your affiliated builder
      • Assist Branch Manager to develop an annual branch marketing plan covering captive and non-captive business and evaluate progress with Loan Officers quarterly
      • Help to evaluate progress of marketing efforts with Loan Officers in weekly production meetings. Support Loan Officers in non-captive production.
    • Pipeline Management: The Loan Operating System (LOS) makes available to Branch Operations Managers several reports that are extremely helpful in pipeline management. Branch Operations Managers are responsible for daily management of the pipeline (loan application to Investor) via use of these reports and direct communication with the staff.
      • Monitor "Projected to Close" report daily and ensure proper progress is made and closing documents are issued in a timely manner
      • Review the following report daily and manage staff accordingly: Timeline Exception Report to ensure timely loan approvals
      • The following should be done weekly: Review Loan Approval Conditions Report and follow up on any outstanding conditions. Review Post Closing Reports and follow up accordingly.
      • Lead Loan Processor meeting
      • Attend Loan Officer meeting and Builder meetings as directed by Branch Manager
      • Be available to staff for questions and assistance on files. Work with Underwriting Department, Product Development, Closing and other departments to coordinate solutions on files. Direct staff to communicate loan issues quickly to all concerned parties, including borrowers, builder staff, sales agents and Realtors as authorized by borrowers.
      • Develop relationships with staff. Lead by examples; foster a team atmosphere and attitude. Motivate the staff to manage individual pipelines proactively, no reactively.
      • Review all rejected files for alternatives, prior to sending denial and/or transfer. Make sure rejected files receive a second underwriting review. Audit the files for compliance review.
      • Assist Branch Manager with the Builder Sales and Closing Reports
      • Originate employee loans
    • Customer Service
      • Maintaining great customer service is essential in order to achieve the desired capture rate goal and to develop non-captive business. The Branch Operations Manager must motivate the entire staff to treat each customer (including the homebuyer, builder, on-site sales agent, and realtor) as a TOP PRIORITY. This must be your branch's defining characteristic.
    • Compliance
      • Read the DHI Mortgage Company Compliance Manual, DHI Mortgage Company Policy and Procedures Manual and the DR Horton Employee Handbook and all updates in a timely manner.
      • Attend scheduled Compliance training
      • Respond to all Compliance Audits within the required timeframe and use audits in staff training
      • Communicate the benefits of Compliance to the staff and embrace its importance
      • Help monitor and train on Quality Control issues. Maintain overall focus on QC.
    • Miscellaneous
      • Process payroll on an as needed basis for the Branch Manager, along with monitoring staff vacation and sick time.
      • Attend Manager meetings prepared to participate and communicate all pertinent information back to the staff.
      • Develop effective working relationships with fellow managers throughout the company.
      • Exhibit the Company Mission Statement and Core Values
      • Other duties/responsibilities as assigned by Branch Manager.
      Supervisory Responsibilities
      Directly supervises two or more employees in the Branch. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications

    Education and/or Experience
    • Bachelor's degree (B. A.) from four-year college or university; or six to eight years related experience and/or training; or equivalent combination of education and experience.
    • Originator's license as required by state.
    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America's Builder.

    Come follow our newest Open Jobs on Twitter and like us on Facebook!


    Job
    : Financial Services
    Primary Location: Arizona-Scottsdale
    Organization: Mortgage
    Schedule: Full-time


    Job Posting
    : Mar 11, 2024, 4:52:14 PM

  • 13 Days Ago

S
Operational specialist
  • Shellpoint Mortgage Servicing
  • Tempe, AZ FULL_TIME
  • Who We Are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
  • 20 Days Ago

S
Bankruptcy Specialist I
  • Shellpoint Mortgage Servicing
  • Tempe, AZ FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
  • 14 Days Ago

U
Mortgage Protection Specialist
  • UniTrust Financial Group
  • Scottsdale, AZ FULL_TIME
  • Mortgage Protection Specialist Location: Remote (Virtual/Work From Home) About InsuraTec Services Group: InsuraTec Services Group is a leading provider of financial and insurance services, committed t...
  • 20 Days Ago

U
Mortgage Protection Specialist
  • UniTrust Financial Group
  • Tempe, AZ FULL_TIME
  • Mortgage Protection Specialist Location: Remote (Virtual/Work From Home) About InsuraTec Services Group: InsuraTec Services Group is a leading provider of financial and insurance services, committed t...
  • 20 Days Ago

U
Mortgage Protection Specialist
  • UniTrust Financial Group
  • Gilbert, AZ FULL_TIME
  • Mortgage Protection Specialist Location: Remote (Virtual/Work From Home) About InsuraTec Services Group: InsuraTec Services Group is a leading provider of financial and insurance services, committed t...
  • 20 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Mortgage Operations Specialist jobs found in Chandler, AZ area

C
Operations Specialists
  • Cubex LLC
  • Phoenix, AZ
  • CUBEX® is a global provider of health care products and services that help animal health practices measurably reduce the...
  • 3/28/2024 12:00:00 AM

A
Treasury Operations Specialist
  • Apex Systems
  • Phoenix, AZ
  • Apex Systems is working with our large multinational banking client to place several Treasury Operations candidates in P...
  • 3/27/2024 12:00:00 AM

K
Product Operations Specialist (RecovR)
  • Kudelski IoT
  • Phoenix, AZ
  • Job Description Job Description Job Title: Product Operations Specialist (RecovR) Location: Phoenix, AZ Travel: 80% Posi...
  • 3/27/2024 12:00:00 AM

H
Operations Specialist - S
  • H&R Block, Inc.
  • Tempe, AZ
  • What you'll do... JOB SUMMARY The Operations Specialists - Seasonal is responsible for non-systems duties such as delive...
  • 3/26/2024 12:00:00 AM

A
Operations Specialist- Compliance
  • Aveanna Healthcare
  • Phoenix, AZ
  • Job Description Job Description Position Overview The Operations Specialist is responsible for providing top level custo...
  • 3/26/2024 12:00:00 AM

K
Product Operations Specialist (RecovR)
  • Kudelski IoT
  • Phoenix, AZ
  • Job Title: Product Operations Specialist (RecovR) Location: Phoenix, AZ Position Summary: As a Product Operations Specia...
  • 3/26/2024 12:00:00 AM

M
International Operations Specialist
  • MedAire
  • Phoenix, AZ
  • Job Description Job Description Overall Purpose Of The Job Responsible for fulfilling all types of assistance for medica...
  • 3/25/2024 12:00:00 AM

A
Store Operations Specialist
  • At Home Stores LLC
  • Phoenix, AZ
  • Job Description @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: ...
  • 3/25/2024 12:00:00 AM

Chandler is a city in Maricopa County, Arizona, United States, and a prominent suburb of the Phoenix, Arizona, Metropolitan Statistical Area (MSA). It is bordered to the north and west by Tempe, to the north by Mesa, to the west by Phoenix, to the south by the Gila River Indian Community, and to the east by Gilbert. As of 2017, the population was estimated at 253,458 according to the United States Census Bureau. According to the United States Census Bureau, Chandler has a total area of 58.0 square miles (150 km2), of which 57.9 square miles (150 km2) of it is land and 0.1 square miles (0.26 km...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Operations Specialist jobs
$100,220 to $177,066
Chandler, Arizona area prices
were up 2.2% from a year ago

Mortgage Operations Specialist in Middlesex, NJ
Mortgage Business Development and Customer Acquisition.
February 18, 2020
Mortgage Operations Specialist in Terre Haute, IN
Provide mortgage staff with solutions related to navigation of mortgage applications, ongoing defect fix releases, product guidelines, system outages, hardware/software issues, password resets and login issues.
January 12, 2020
Mortgage Operations Specialist in San Jose, CA
To support Mortgage Bankers in ordering of services for mortgage loans.
January 06, 2020