Mortgage Operations Specialist jobs in Baton Rouge, LA

SUMMARY OF FUNCTIONS

Field Applications Specialists are primarily responsible for the implementation of Instrumentation & Control Systems projects. This work may include system design, build, installation, startup, and follow-up service.

FAS Engineers may use HMI expertise to set up the Customer computer system hardware and network, configure the SCADA application software, perform startup and testing, and provide training. FAS Engineers may use PLC expertise to develop PLC application monitoring and control software, perform startup and testing, and provide training.

FAS Technicians work on all aspects of I&C projects including instrument installation, calibrating, and commissioning; panel terminations, as-built markups, and testing; network terminations and testing; and instrumentation and panel training.

All FASs perform high-level systems troubleshooting and repair, installation and modification of integrated systems, and provide internal and external technical support. This often includes basic PLC and HMI program modification, up/downloading, and function validation with remote support from Applications Engineers as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives project requirements and direction through meetings with the Project Manager and review of the contract documents.
• Keeps PMs informed of the status of tasks and projects milestones. Maintains awareness of project budgets and keeps the PM aware of issues that would adversely affect the budget.
• Produces timely, accurate project documentation such as timesheets, trip reports, etc.
• Follows established Best Practices and Development Standards and Procedures.
• FAS Engineers set up the project system servers, workstations, operating system, networks, and peripheral equipment at the job site. They may produce the System Control Narrative, develop the HMI application per contract documents and customer needs, and program PLCs according to the Control Narrative.
• Participates in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT), when required.
• Commissions control panels on the jobsite, which includes field signal wiring, panel wire terminations, input/output signal checkout, and field equipment interfacing.
• Conducts system startups inclusive of PLC, HMI, instrumentation, and networking equipment/applications.
• Demonstrates overall system functionality to the Owner/Engineer/Contractor including hardware and network operation, SCADA monitoring and control, displaying data, alarming, and historical data collection for report generation. Provides technical assistance and training to operators, supervisors, and administrative personnel.
• Generates and gathers all required final project documentation. Marks up control panel drawings with modifications to reflect actual field equipment interfaces.
• Provides on-call service for customers as directed by the Service Manager. Performs instrument installation and calibration services including physical installation/connection, wire terminations, commissioning, calibration, and documentation.
• Performs or assigns any other duties necessary related to customer service or to achieve customer satisfaction.

ORGANIZATIONAL RELATIONSHIPS

• Reports to the Regional Manager or Project Manager
• Receives direction from the applicable Regional Manager or Project Manager
• Works closely with other Project Team members

QUALIFICATIONS

A technical degree in an engineering related field; and/or 3 years field service experience in instrumentation and control systems, preferably in the Water/Wastewater Industry. An understanding and working knowledge of control systems and process instruments is desired. Basic electrical and networking knowledge is required. Comprehension of contract Electrical & P&ID drawings is essential. Excellent communication skills to communicate with customers, management, and co-workers is crucial. Must be a positive, contributing member of a project team and have the ability to mentor and train others.

PHYSICAL DEMANDS

Ability to communicate orally with management and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods in front of a computer monitor is common. Hearing within normal ranges is necessary for communication with the Project Team and customers. Adequate vision is needed for using a computer monitor. Lifting of computer servers, workstations, and peripherals is expected. Good manual dexterity for setting up computer equipment and attaching associated cables.

Moving and carrying instruments and equipment is expected, as is some panel lifting. Good manual dexterity is needed for working with instruments and equipment, as well as the use of common office equipment such as computer terminals, and copiers.

Kneeling and sitting within panels for extended periods is common. Hearing and vision within normal ranges is essential for conversations with customers, and vision is necessary for reading panel and contract drawings. Regular use of the telephone and e-mail for communication is essential.

WORK ENVIRONMENT

The job is performed at various locations and environments; which may include office, panel shop, customer jobsites (indoors and outdoors), and in varying weather conditions.  Activities include extended periods of sitting or standing. The construction environment typically requires climbing stairs, standing, bending, lifting, and working on ladders.  This job includes the potential of working irregular hours with on-call availability to troubleshoot project startup and warranty problems. 

We offer Flexible paid time off as needed, with the understanding that work requirements are being met and it does not impact the workload of others that depend on you.

TRAVEL

Substantial daily travel is required on a regular basis to start-up, test, and demonstrate control systems and perform service calls. 

Inframark is an independent, American-owned company widely recognized as a leader in Water Infrastructure Operations and Infrastructure Management Services. Learn more about us here: www.inframark.com