Mortgage Operations Manager oversees all mortgage lending operations, including verifying property appraisals, marketing loan products, and loan processing. Manages resources to ensure quality mortgage loan service and efficient delivery of products and services to clients. Being a Mortgage Operations Manager monitors the productivity and budgetary performance of the operations department and develops new procedures to improve processes. Acts as a resource for knowledge on mortgage lending operations and trains and educates personnel on new or changing regulations or procedures. Additionally, Mortgage Operations Manager requires a bachelor's degree. Typically reports to a director. The Mortgage Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Department Manager
Full-time
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.
As a Department Manager, you are responsible for providing excellent customer service while driving sales though BRS products by building relationships with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.
Responsibilities
Includes, but are not limited to:
Provide excellent customer service by greeting and establishing rapport with customers while informing customers of BRS products and services
Expert knowledge of BRS products to provide customers with recommendations
Drive sales in all departments
Replenish and maintain inventory
Must pass WSET, Cicerone Certification, Certified Bourbon Steward, ServSafe Certification provided by BRS for specific a department
Organize and communicate with vendors and buyers for store tastings
Assist in the training of new Store Associates
Perform cashier functions and adhere to minor policy while completing customer transactions
Assist front end scheduling of store associates
Cash management
Provide high levels of customer service, driving sales, handling difficult situations, demonstrating organizational skills, multi-tasking
Coaching team members and guidance to improve customer experience
Ensures all pricing, signage, and display information is correct
Maintain store safety standards
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Maintain all safety standards for deliveries
Assist in promotions and setup of events
Qualifications
21 years of age or older
Knowledge of wine varietals, countries and regions
Ability to work a flexible schedule as business requires (nights, weekends and holidays)
Desire to continually develop retail sales skills and knowledge of product and services
Two years of management experience
Prior experience in a team environment requiring professional communication skills
Retail experience in retail spirits industry preferred
Team player
Strong interpersonal skills necessary for establishing customer and team relationships
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
This job requires the ability to perform the following:
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and equipment safely
Bending, kneeling
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
EOE
Job Type: Full-time
Pay: From $19.00 per hour
Shift:
Weekly day range:
Experience:
Ability to Relocate:
Work Location: In person