Mortgage Operations Manager jobs in Arizona

Mortgage Operations Manager oversees all mortgage lending operations, including verifying property appraisals, marketing loan products, and loan processing. Manages resources to ensure quality mortgage loan service and efficient delivery of products and services to clients. Being a Mortgage Operations Manager monitors the productivity and budgetary performance of the operations department and develops new procedures to improve processes. Acts as a resource for knowledge on mortgage lending operations and trains and educates personnel on new or changing regulations or procedures. Additionally, Mortgage Operations Manager requires a bachelor's degree. Typically reports to a director. The Mortgage Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Branch Operations Manager
  • DHI Mortgage
  • Scottsdale, AZ FULL_TIME
  • D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

    D.R. Horton, Inc. is currently looking for a Branch Operations Manager - Producing for their Financial Services Branch Department. The right candidate will assist the branch to achieve capture rate goals on captive business. Maintain Customer Service rating of 90% or greater. Originate non-captive business greater than or equal to 20% of total branch production. Maintain acceptable DHI Mortgage Company Compliance Score to avoid Post Closing issues to ensure that loans are saleable and insurable. Assist Branch Manager with achieving fixed costs goal for branch.

    Essential Duties and Responsibilities
    • Training & Staff Development
      • Branch Manager is ultimately responsible for training of staff, but Branch Operations Manager should assist with this responsibility
      • New employees must attend New Employee Orientation
      • Assist Branch Manager with continually assessing training/follow-up needs of staff and coordinate training accordingly
      • Assist Branch Manager with ensuring proper systems are in place and all employees within the branch are executing properly
      • Support AUS programs and other DHI Mortgage Company initiatives
    • Marketing
      • Evaluate the processing staff and assist them with setting goals. Review their progress quarterly
      • Assist Branch Manager to develop professional business relationships with affiliated builder Division President, Sales Manager, Closing Coordinator and sales agents
      • Call on sales agents in subdivisions regularly
      • Help to coordinate social functions with the sales agents at least quarterly
      • Develop a professional business relationship with Realtors who sell homes for your affiliated builder
      • Assist Branch Manager to develop an annual branch marketing plan covering captive and non-captive business and evaluate progress with Loan Officers quarterly
      • Help to evaluate progress of marketing efforts with Loan Officers in weekly production meetings. Support Loan Officers in non-captive production.
    • Pipeline Management: The Loan Operating System (LOS) makes available to Branch Operations Managers several reports that are extremely helpful in pipeline management. Branch Operations Managers are responsible for daily management of the pipeline (loan application to Investor) via use of these reports and direct communication with the staff.
      • Monitor "Projected to Close" report daily and ensure proper progress is made and closing documents are issued in a timely manner
      • Review the following report daily and manage staff accordingly: Timeline Exception Report to ensure timely loan approvals
      • The following should be done weekly: Review Loan Approval Conditions Report and follow up on any outstanding conditions. Review Post Closing Reports and follow up accordingly.
      • Lead Loan Processor meeting
      • Attend Loan Officer meeting and Builder meetings as directed by Branch Manager
      • Be available to staff for questions and assistance on files. Work with Underwriting Department, Product Development, Closing and other departments to coordinate solutions on files. Direct staff to communicate loan issues quickly to all concerned parties, including borrowers, builder staff, sales agents and Realtors as authorized by borrowers.
      • Develop relationships with staff. Lead by examples; foster a team atmosphere and attitude. Motivate the staff to manage individual pipelines proactively, no reactively.
      • Review all rejected files for alternatives, prior to sending denial and/or transfer. Make sure rejected files receive a second underwriting review. Audit the files for compliance review.
      • Assist Branch Manager with the Builder Sales and Closing Reports
      • Originate employee loans
    • Customer Service
      • Maintaining great customer service is essential in order to achieve the desired capture rate goal and to develop non-captive business. The Branch Operations Manager must motivate the entire staff to treat each customer (including the homebuyer, builder, on-site sales agent, and realtor) as a TOP PRIORITY. This must be your branch's defining characteristic.
    • Compliance
      • Read the DHI Mortgage Company Compliance Manual, DHI Mortgage Company Policy and Procedures Manual and the DR Horton Employee Handbook and all updates in a timely manner.
      • Attend scheduled Compliance training
      • Respond to all Compliance Audits within the required timeframe and use audits in staff training
      • Communicate the benefits of Compliance to the staff and embrace its importance
      • Help monitor and train on Quality Control issues. Maintain overall focus on QC.
    • Miscellaneous
      • Process payroll on an as needed basis for the Branch Manager, along with monitoring staff vacation and sick time.
      • Attend Manager meetings prepared to participate and communicate all pertinent information back to the staff.
      • Develop effective working relationships with fellow managers throughout the company.
      • Exhibit the Company Mission Statement and Core Values
      • Other duties/responsibilities as assigned by Branch Manager.
      Supervisory Responsibilities
      Directly supervises two or more employees in the Branch. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Qualifications

    Education and/or Experience
    • Bachelor's degree (B. A.) from four-year college or university; or six to eight years related experience and/or training; or equivalent combination of education and experience.
    • Originator's license as required by state.
    Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America's Builder.

    Come follow our newest Open Jobs on Twitter and like us on Facebook!


    Job
    : Financial Services
    Primary Location: Arizona-Scottsdale
    Organization: Mortgage
    Schedule: Full-time


    Job Posting
    : Mar 11, 2024, 4:52:14 PM

  • 1 Month Ago

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Mortgage Branch Manager
  • X2 Mortgage
  • Chandler, AZ FULL_TIME
  • X2 Mortgage is a modern mortgage brokerage built to not only save our clients as much money as possible, but ultimately provide a world class experience. A Lead Loan Officer/Branch Manager position is...
  • 12 Days Ago

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Branch Manager/Mortgage Loan Originator
  • Primary Residential Mortgage, Inc
  • Flagstaff, AZ FULL_TIME
  • We're looking to GROW and open a branch in Flagstaff, Arizona!!! We need a dynamic mortgage leader who is ready to take control of your business and grow with us! All employment inquiries are kept con...
  • 11 Days Ago

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Branch Manager/Mortgage Loan Originator
  • Primary Residential Mortgage, Inc
  • Prescott, AZ FULL_TIME
  • We're looking to GROW and open a branch in Prescott, Arizona!!! We need a dynamic mortgage leader who is ready to take control of your business and grow with us! All employment inquiries are kept conf...
  • 11 Days Ago

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Mortgage Branch Manager (revenue share available)
  • SuCasa Mortgage Team (Powered by NEXA)
  • Peoria, AZ CONTRACTOR,FULL_TIME
  • Revenue branch partnership for an experienced producer looking to grow purchase business, recruit loan officers to team and increase income via Revenue Share compensation. Your branch will have access...
  • 3 Days Ago

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Mortgage Branch Manager (revenue share available)
  • SuCasa Mortgage Team (Powered by NEXA)
  • Phoenix, AZ CONTRACTOR,FULL_TIME
  • Revenue branch partnership for an experienced producer looking to grow purchase business, recruit loan officers to team and increase income via Revenue Share compensation. Your branch will have access...
  • 15 Days Ago

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Financial Planning and Analysis Manager
  • Asset Based Lending, LLC
  • Jersey City, NJ
  • Who we are: Established in 2010, Asset Based Lending, LLC is a rapidly growing Hard Money Lender based out of Jersey Cit...
  • 4/15/2024 12:00:00 AM

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Sr. Salesforce Admin
  • PerkSpot
  • Chicago, IL
  • PerkSpot is searching for a Sr. Salesforce Adminto join our Revenue Operations team! Founded in 2006, we are on a Missio...
  • 4/15/2024 12:00:00 AM

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AVP, Branch Manager
  • CommunityAmerica Credit Union
  • Overland Park, KS
  • The AVP, Branch Manager is responsible for the growth and operation of a CommunityAmerica branch location. Leads staff i...
  • 4/15/2024 12:00:00 AM

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Mortgage Branch Manager
  • Primary Residential Mortgage
  • Savannah, GA
  • Primary Residential Mortgage, Inc. (PRMI) is expanding its operations, and seeks a Mortgage Branch Manager of Retail Mor...
  • 4/15/2024 12:00:00 AM

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Mortgage Branch Manager
  • Primary Residential Mortgage
  • Roswell, GA
  • Primary Residential Mortgage, Inc. (PRMI) is expanding its operations, and seeks a Mortgage Branch Manager of Retail Mor...
  • 4/15/2024 12:00:00 AM

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Mortgage Branch Manager
  • Primary Residential Mortgage
  • Myrtle Beach, SC
  • Primary Residential Mortgage, Inc. (PRMI) is expanding its operations, and seeks a Mortgage Branch Manager of Retail Mor...
  • 4/15/2024 12:00:00 AM

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Mortgage Branch Manager
  • Primary Residential Mortgage
  • Pasco, WA
  • Primary Residential Mortgage, Inc. (PRMI) is expanding its operations, and seeks a Mortgage Branch Manager of Retail Mor...
  • 4/15/2024 12:00:00 AM

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Loan Processing Manager
  • Summit Lending
  • Huntington Beach, CA
  • Description Company Overview: Amidst the challenges of the fluctuating mortgage market, our organization stands strong b...
  • 4/13/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Operations Manager jobs
$126,873 to $150,474

Mortgage Operations Manager in Augusta, GA
Keystone Property Finance is an established Buy-to-Let Lender with a strong brand identity and over 25 years’ experience in the UK mortgage market.
December 04, 2019
Mortgage Operations Manager in Cedar Falls, IA
Bank is currently seeking a Mortgage Operations Manager in our Default Retention Underwriting department! You will lead a team of 10-11 non-exempt Trial Underwriters on our Assets team who are responsible for managing the loan modification application process.
December 14, 2019
Mortgage Operations Manager in Richland, WA
Ed brings more than thirteen years of mortgage lending and leadership experience to Hiway.
December 25, 2019