Mortgage Loan Servicing Manager jobs in the United States

Mortgage Loan Servicing Manager manages a team that supports the mortgage loan servicing functions. Ensures all documents are accurate and complete. Being a Mortgage Loan Servicing Manager monitors processes and makes recommendations for improvement. May require a bachelor's degree. Additionally, Mortgage Loan Servicing Manager typically reports to a head of a unit/department. The Mortgage Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Mortgage Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Manager - Loan Servicing (On-site)
  • LE2203 NewRez LLC - Servicing
  • Greenville, SC FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Manager - Loan Servicing is responsible for managing support operation functions within loan servicing. Responsible for overseeing the Loan Servicing team, being the single point of contact for identified clients. Direct Reports: Supervisor - Loan Servicing Team Supervisor – Inquiry Team Supervisor – Universal Team Principal Duties: Manage and supervise team of loan servicing, universal and loan inquiry team members. Monitor tasks and assignments on a daily basis and be accountable for compliance with deadlines and service level agreements. Oversee Loan Servicing inboxes and worklists, ensuring team is meeting set KPIs. Establish goals and expectations for Loan Servicing employees. Be the point of contact for identified clients and quickly respond to any requests for resolving their issues/concerns. Communicate and coordinate efforts with appropriate departments and follow through to resolution. Coordinate training for new hires. Serve as a central contact for loan servicing and help with questions within the team or from other departments. Maintain expert knowledge of all Loan Servicing processes & practices, and assist with updating written procedures Monitor work volumes, reporting on results as well as forecasting for future needs Set goals, conduct annual reviews, address training and disciplinary issues, and approve timecards and time off requests with direct reports. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience High school diploma or equivalent, required. Bachelor’s degree, preferred. 6-8 years’ finance, loan servicing, compliance, billing statement or related experience. Compliance experience required. Previous supervisory experience. Experience leading individuals. Knowledge, Skills, and Abilities Positive and helpful attitude and be able to behave as a role model when supervising and coaching team members. General management skills required, including strong organizational, communication and leadership skills (preferably in a production environment). Strong written communication skills and knowledge of the English language. Acute attention to detail, research, and problem-solving skills. Advanced understanding of Mortgage and Regulations. Excellent PC skills including knowledge of MS Word and MS Excel. Familiarity with mortgage/loan Servicing Systems. Excellent work ethic and strong sense of accountability. Short learning curve related to assimilation of new skills and tasks. Ability to multi-task as well as quickly adapt to changing work assignments. Strong analytical and problem-solving skills. Well-organized and detail oriented. Understanding of loan servicing systems. Self-motivated professional with ability to prioritize and delegate assignments. Ability to interact professionally with others. While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. #LI-KO1 Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection Shellpoint Mortgage Servicing has grown to become one of America’s largest third-party mortgage servicing company. What is mortgage servicing? Businesses that own mortgage loans (such as banks and real estate investment firms) contract with us to manage (or “service”) their loan portfolios, including collecting homeowners’ mortgage payments, paying homeowners’ tax and insurance bills, and helping homeowners in default to get current once again. Our mission at Shellpoint Mortgage Servicing is to deliver best-in-class portfolio performance for our clients by providing all homeowners with exceptional customer service. We recognize that our people are our greatest asset, which is why we offer the training, modern technology, and tools for you to be successful. There could not be a more exciting time than right now to join our growing team, where you can be part of the success.
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Mortgage Operations Manager (Assumptions)
  • RoundPoint Mortgage Servicing LLC
  • Fort Mill, SC FULL_TIME
  • Position Summary The Mortgage Operations Manager is responsible for overseeing mortgage operations. The Mortgage Operations Manager is a detail-oriented professional with a passion for operational exc...
  • 14 Days Ago

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Manager Performing Loan Servicing (On-site)
  • LE2203 NewRez LLC - Servicing
  • Coppell, TX FULL_TIME
  • Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
  • 27 Days Ago

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On-Site Loan Servicing Department Manager- Relocation assistance
  • National Mortgage Staffing
  • Butte, MT FULL_TIME
  • Our client is seeking a strong Loan Servicing manager to work in office. Relocation assistance is possible for the right candidate. The Loan Servicing Department Manager is responsible for developing,...
  • 18 Days Ago

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On-Site Loan Servicing Escrow Manager- Relocation asistance possible
  • National Mortgage Staffing
  • Butte, MT FULL_TIME
  • Our client is seeking a Loan Servicing Manager to work in office. Relocation assistance may be given depending upon candidate. Oversees all functions of the loan servicing escrow administration depart...
  • 18 Days Ago

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Loan Servicing Associate
  • Total Mortgage Services
  • Milford, CT FULL_TIME
  • Job Title:Loan Servicing AssociateDepartment:ServicingLocation:Milford OfficePosition reports to:Post Closing ManagerPosition supervises:N/AFLSA status:__ Exempt X Non-ExemptTMS Core Values:Do the Rig...
  • 3 Days Ago

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Physician - Radiology, Nuclear Medicine Physician/Nuclear Radiologist(Open Rank/Track Faculty)
  • The Ohio State University
  • Columbus, OH
  • Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessiblea...
  • 4/24/2024 12:00:00 AM

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Registered Dietitian (RD)
  • The Laurels Of Walden Park
  • Columbus, OH
  • $5,000 Sign on Bonus! Are you passionate about food and nutrition and insuring seniors have delicious, healthy meals? As...
  • 4/24/2024 12:00:00 AM

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Registered Nurse (RN)
  • The Laurels of West Columbus
  • Columbus, OH
  • $4,000 Sign-On Bonus Full-time night shift (7pm - 7am) with rotating weekends. Are you a critical thinker, a skilled com...
  • 4/24/2024 12:00:00 AM

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Food Access Coordinator (Public Health Nutritionist) - PN 20013719
  • Ohio
  • Columbus, OH
  • Job Description **Primary Location** : United States of America-OHIO-Franklin County-Columbus Compensation : $27.26/hour...
  • 4/24/2024 12:00:00 AM

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Financial Consultant - Columbus, OH
  • Fidelity TalentSource LLC
  • Columbus, OH
  • Job Description: With your extraordinary knowledge and incomparable integrity, we know that clients invest their trust i...
  • 4/23/2024 12:00:00 AM

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Dealer Relationship Manager - Akron, OH
  • Santander Holdings Usa Inc
  • Columbus, OH
  • Dealer Relationship Manager - Akron, OH Columbus, United States of America The Dealer Relationship Manager (Sr. Speciali...
  • 4/23/2024 12:00:00 AM

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Consumer Loan Sales Specialist
  • Onemain Financial
  • Columbus, OH
  • At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly,...
  • 4/23/2024 12:00:00 AM

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Finance Manager
  • City of Reynoldsburg, OH
  • Reynoldsburg, OH
  • Salary: $100,006.40 - $115,003.20 Annually Location : City Hall - 7232 E Main Street, Reynoldsburg Job Type: Full-Time J...
  • 4/21/2024 12:00:00 AM

Income Estimation for Mortgage Loan Servicing Manager jobs
$80,774 to $116,230