Mortgage Loan Servicing Manager jobs in Illinois

Mortgage Loan Servicing Manager manages a team that supports the mortgage loan servicing functions. Ensures all documents are accurate and complete. Being a Mortgage Loan Servicing Manager monitors processes and makes recommendations for improvement. May require a bachelor's degree. Additionally, Mortgage Loan Servicing Manager typically reports to a head of a unit/department. The Mortgage Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Mortgage Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Loan Servicing Manager
  • Illinois National Bank
  • Springfield, IL FULL_TIME
  • Job Description:

    Summary

    The Loan Servicing Manager (LSM) is responsible for ensuring the completeness, accuracy and efficiency of the loan servicing division in connection with all loans excluding commercial credits cards. The LSM sets division goals, tracks operating performance metrics and provides monthly status reports to the CFO inclusive of improvement recommendations. The LSM coordinates communication to inform department staff of regulatory updates and ensures staff receive proper training.

    Experience and Skills:

    Primary Functions Within Division

    • Boarding of loans held for investment and secondary market loans sold to third party investors such as Fannie Mae (FNMA) and Freddie Mac (FHLMC)
    • Application of loan payments to loans held for investment and loans serviced for 3rd party investors.
    • Escrow operations (taxes, insurance, etc.) - account analysis and payments
    • Collateral lien releases (mortgages, titles, equipment, etc.)
    • Rural Development loan reporting
    • Collateral insurance tracking
    • Responding to customer inquires
    • Credit bureau reporting
    • Loan balancing to general ledger (daily, monthly)
    • Loan payoff quoting
    • Collateral tracking by geography
    • Private Mortgage Insurance (PMI) tracking

    Essential Duties and Responsibilities include the following. Other duties may be assigned that are reasonably within the scope of the position.

    • Implement appropriate processes, controls and action plans regarding the loan servicing division to assure the department’s efficient and effective operation.
    • Exercise daily supervision over team leaders and staff and assure that departmental objectives are achieved.
    • Provide assistance and support to staff in dealing with customer problems. Assist in the resolution of particularly sensitive or complex problems.
    • Supervise the daily reconciliation of loan trial balances to general ledger totals, approving and adjusting entries as necessary.
    • Assist in the accurate and timely completion of the Bank’s official reports.
    • Assure that procedures exist for the verification and maintenance of all required loan-related adjustments.
    • Ensure proper maintenance of records and documentation.
    • Work closely with collections and legal personnel in facilitation of collection activities.
    • Research customer problems and answer questions.
    • Carry out such other duties as may be requested or assigned.
    • Work special projects or duties as assigned.

    Supervisory Responsibilities

    This job will manage the Loan Servicing Team Leads.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience

    Associate's degree or higher is preferred; 3-5 years banking experience, and at least 1 year of management experience required.

    Knowledge, Skills and Abilities

    Requires ability to communicate effectively and clearly (both written and verbally); Ability to read, write and comprehend simple instructions, short correspondence, and memos.

    Mathematical Skills

    Requires ability to perform basic mathematical calculations; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    Reasoning Ability

    Requires ability to use good judgement in making routine and complex decisions; Must have excellent customer service skills; Must be goal oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals; Flexibility is necessary with the ability to adapt in an ever changing environment.

    Computer Skills

    To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

    ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here:
    https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

     

  • 1 Day Ago

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Loan Servicing Manager
  • INB
  • Springfield, IL FULL_TIME
  • Job Description: Summary The Loan Servicing Manager (LSM) is responsible for ensuring the completeness, accuracy and efficiency of the loan servicing division in connection with all loans excluding co...
  • 21 Days Ago

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Mortgage Loan Originator
  • USA Mortgage
  • Charles, IL FULL_TIME
  • Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
  • 6 Days Ago

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Mortgage Loan Originator
  • USA Mortgage
  • Glen Carbon, IL FULL_TIME
  • DescriptionWho We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mor...
  • 7 Days Ago

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Retail Mortgage Loan Officer
  • Mutual of Omaha Mortgage
  • Charles, IL FULL_TIME
  • Are you currently a productive loan officer wanting to take your business to the next level? If so, join the team at Mutual of Omaha Mortgage. We are part of the iconic brand and nationally recognized...
  • 21 Days Ago

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Mortgage loan officer
  • Mutual of Omaha Mortgage
  • Charles, IL FULL_TIME
  • Are you currently a productive loan officer wanting to take your business to the next level? If so, join the team at Mutual of Omaha Mortgage. We are part of the iconic brand and nationally recognized...
  • 21 Days Ago

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Vice President of Business Development
  • Tioga Capital, LLC
  • Atlanta, GA
  • About Tioga Capital, LLC (“Tioga”) is a private investment firm based in Atlanta, GA that takes an opportunistic approac...
  • 3/29/2024 12:00:00 AM

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Loan Servicing Manager II (Personal Lending & Credit Cards)
  • TD Bank, N.A.
  • Mount Laurel, NJ
  • Our Values. At TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and sha...
  • 3/28/2024 12:00:00 AM

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Portfolio Manager Mortgage Servicing
  • Dominion Financial Services
  • Baltimore, MD
  • Dominion Financial Services (DFS) is a leading nationwide private lender that offers short-term investment loans to expe...
  • 3/28/2024 12:00:00 AM

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Loan Servicing Processor
  • Center for Energy and Environment
  • Minneapolis, MN
  • The Loan Servicing Processor is responsible for performing servicing and operational aspects relative to our loan servic...
  • 3/28/2024 12:00:00 AM

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Cash Servicing Senior Manager
  • Workway, Inc.
  • Irving, TX
  • Job Description Job Description Workway BancForce is a premier national staffing firm that places qualified job-seeking ...
  • 3/27/2024 12:00:00 AM

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Loan Operations Admin - GL & Investor Loans
  • Dedham Savings
  • Dedham, MA
  • Job Description Job Description At Dedham Savings, we believe that being here for the journey means supporting our custo...
  • 3/27/2024 12:00:00 AM

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Senior Manager, Consumer Lending
  • S3 Shared Services
  • Englewood, CO
  • Job Description Job Description This is a hybrid position. We are looking for an energetic and talented professional to ...
  • 3/27/2024 12:00:00 AM

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Lending Manager
  • Washington Area Community Investment Fund
  • Washington, DC
  • Job Description Job Description The Washington Area Community Investment Fund (Wacif) seeks a full-time Lending Manager ...
  • 3/26/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Loan Servicing Manager jobs
$82,995 to $119,427

Mortgage Loan Servicing Manager in El Paso, TX
Demonstrated acceptance and thriving on ownership and accountability.
January 29, 2021
Trains, directs, and appraises assigned personnel.
January 15, 2021
Demonstrated acceptance and thriving on ownership and accountability.
November 30, 2020