Mortgage Loan Servicing Director jobs in Ohio
Mortgage Loan Servicing Director manages and directs all aspects of mortgage loan servicing functions. Plans and directs policies, objectives, initiatives of department. Being a Mortgage Loan Servicing Director evaluates all loans to ensure compliance with policies and processes. Provides recommendations on any areas that need improvement. Additionally, Mortgage Loan Servicing Director coordinates and consults others on complex loans. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Mortgage Loan Servicing Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Mortgage Loan Servicing Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Mortgage Loan Servicing Director jobs
Loan Servicing Specialist
- CrossCountry Mortgage, LLC.
-
Cleveland, OH
FULL_TIME
-
CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.Position Overview:The Loan Servicing Specialist (Call Center Representative) will provide professional and knowledgeable assistance to borrowers in a call center environment. Responsible for providing outstanding customer service experience for loan customers, third party requestors and internal CrossCountry Mortgage, LLC. staff. Act as the first point of contact for customer telephone calls and e-mails to ensure their satisfaction and loyalty by assisting in, and resolving, a wide variety of Loan Servicing inquiries. Perform all duties in accordance with company policies and procedures and all state and federal regulations.Job Responsibilities:
- Responsible for the new loan set up on the sub-servicing system.
- Perform outbound calls and receive inbound calls from Borrowers.
- Provide customer service support to borrowers.
- Pull all required documents for the new loans.
- Follow up with appropriate departments to obtain missing documents.
- Reconciling and monitoring data accuracy on the MERS systems.
- Working with insurance companies to reflect the proper mortgagee clause.
- Monitoring and collecting first payments from mortgagors.
- Responding to inquiries from mortgagors on their loan account.
- Other Duties as Assigned.
Qualifications and Skills:- Associate degree or equivalent in business related field preferred.
- Experience in banking or financial related field preferred.
- Exceptional Customer Service skills required.
- Working knowledge of loan documentation, loan systems, operations and accounting.
- Excellent communication skills.
- Proficient with Microsoft Excel and Word.
- Great organization skills and attention to detail.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.comCrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org. - 4 Days Ago
Data Analyst - Loan Servicing
- CrossCountry Mortgage, LLC.
-
Cleveland, OH
FULL_TIME
- CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times o...
- 12 Days Ago
Mortgage Loan Servicing Representative
- Guardian Savings Bank
-
Cincinnati, OH
FULL_TIME
- Guardian Savings Bank is looking for a highly motivated and aggressive sales professional with lending experience to help grow our online lending platform as a Mortgage Loan Servicing Representative. ...
- 1 Month Ago
Mortgage Loan Originator
- USA Mortgage
-
Milford, OH
FULL_TIME
- Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
- 3 Days Ago
Mortgage Loan Originator
- USA Mortgage
-
Chillicothe, OH
FULL_TIME
- Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
- 8 Days Ago
Mortgage Loan Originator
- USA Mortgage
-
Dayton, OH
FULL_TIME
- Description Who We AreAt DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mo...
- 8 Days Ago
Mortgage Loan Servicing Director jobs at Popular Companies
Director of Operations
- UHC Solutions
-
Los Angeles, CA
- The Director of Clinic Operations is responsible for the overall planning, development, coordination, implementation and...
- 4/26/2024 12:00:00 AM
Dental Director
- UHC Solutions
-
Fort Dodge, IA
- WE ARE HIRING A DENTAL DIRECTOR! Community Health Center of Fort Dodge is hiring a Dental Director to join our exception...
- 4/24/2024 12:00:00 AM
Executive Director
- Ambercare
-
Albuquerque, NM
- Ambercare is looking for a full-time Executive Director to join our fast growing hospice team in the city of Albuquerque...
- 4/23/2024 12:00:00 AM
Operations Director
- Chick-fil-A
-
Wyncote, PA
- Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards ...
- 4/22/2024 12:00:00 AM
Director of Preconstruction
- Wallick Communities
-
New Albany, OH
- Description Wallick’s Construction team is currently seeking an experienced Construction professional for a Director of ...
- 4/3/2024 12:00:00 AM
Program Director
- ChanceLight Behavioral Health, Therapy, & Education
-
Poulsbo, WA
- 🚩 Starting Rate: $90K +💸 ChanceLight Behavioral Health, Therapy, & Education, a growing, dynamic organization with a s...
- 4/2/2024 12:00:00 AM
Director of Stewarding
- The Newbury Boston
-
Boston, MA
- Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 4/1/2024 12:00:00 AM
Executive Director
- Life Space Communities
-
Amarillo, TX
- Community: The Craig Address: 5500 SW 9th Ave Amarillo, Texas 79106 Pay Range $139,900. 00-$202,912. 50+ Annual Live you...
- 9/22/2023 12:00:00 AM
About Ohio
Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus.
The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Loan Servicing Director jobs
$155,486 to $325,785