Mortgage Loan Quality Assurance Representative ensures that the mortgage loan processes meet company standards and guidelines. Monitors calls to ensure compliance with Fair Debt Collection Practices Act (FDCPA) and state specific regulations. Being a Mortgage Loan Quality Assurance Representative documents improper loan contracts and appraisals. Requires a high school diploma or equivalent. Additionally, Mortgage Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Mortgage Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Mortgage Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Who We Are
At USA Mortgage Hawaii, our mission is the unrelenting pursuit of perfection. We are 100% employee-owned and pride ourselves on the superior level of service that our status as a mortgage lender enables us to provide. We have experienced teams in Honolulu and Hilo, and are looking to grow these teams and expand to other islands. We have local Underwriting, local Processing Assistants, and pricing that is very competitive in the Hawaii market. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage, which is why we put so much emphasis ensuring that USA Mortgage Hawaii is a great place to work!
What You'll Do
Our Mortgage Loan Originators make an impact on our clients' lives each day by helping them make strong financial decisions to achieve their personal and financial goals. Our mortgage professionals, carefully chosen from among the top in our industry, are our greatest asset. Many of these individuals are considered leaders in our field - we rely on their talent to keep us on the cutting-edge of industry trends, which allows us to constantly open doors as a mortgage industry leader. Our service-oriented attitude coupled with our unique and energetic atmosphere makes the home financing process what it should be - an exciting and rewarding experience!
Responsibilities
Requirements
Compensation
· State Minimum Hourly - $12 (Recoverable)
· Commissions on personal production
· Voluntary: Medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K
· Company Paid: Long-Term Disability, Group Life Insurance, Employee Assistant Program (EAP), 401K Match, Employee Stock Ownership Plan (ESOP)