Mortgage Credit Supervisor jobs in Torrance, CA
Mortgage Credit Supervisor supervises mortgage credit analysts and monitors application procedures to ensure assignments meet established processes/standards. Reviews the analysis of current, new and renewed residential loans. Being a Mortgage Credit Supervisor ensures processing timelines and production targets are met. Makes recommendations for process improvement. Additionally, Mortgage Credit Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Mortgage Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Mortgage Credit Supervisor jobs
Retail Service Supervisor
- LA Financial Credit Union
-
Norwalk, CA
FULL_TIME
-
Position Title: Supervisor Retail Services
Reports To: AVP Retail Services
Directly Supervises: Day-to-day supervision of retail services personnel
Exemption Status: Non-Exempt
Job Summary:
Contribute to the Credit Union’s key results and critical measures by displaying personal accountability in aligning job responsibilities with the organizations core purpose, core values, goals and objectives.
Under general supervision and in accordance with Credit Union policies and procedures, assists the AVP Retail Services or Manager Retail Services in overseeing service expectations, goal achievement, and the daily operations of the branch. Serves as the supervisor in charge. Motivates, guides, and trains employees in effective service expectations, operational processes, and cross sell and production efforts on a daily basis. Supervises and coordinates activities of employees engaged in assisting members with monetary, account, and loan transactions and activities to meet branch and Credit Union goals.Job duties may require the need to work additional hours or days of the week in order to lead the branch, support the employees, and effectively serve the members.Essential job duties:
Ensure compliance with policies, procedures, safety, security, and regulatory rules and changes as they related to branch operations and work assignments.- Maintain knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.
- Keep own knowledge current regarding regulatory changes that impact branch processes and procedures and make recommendations for updating as applicable.
- Ensure operations are conducted in accordance with established policies, procedures, and guidelines, and within legal and regulatory requirements.
In partnership with the AVP Retail Services or Manager Retail Services, maintain daily responsibility for the effective and efficient performance of branch performance, production, service quality, sales and operations.- Ensure employees achieve branch and individual production goals.
- Ensure knowledge and skill level of employees is appropriate to job duties and functions, particularly with regard to quality service expectations, and with cross selling products and services.
- Actively monitor and follow up on workflow queues for new and pending accounts and applications processed by self or branch employees, to successfully secure new business and ensure cross sell opportunities have been identified and maximized.
- Ensure effective and appropriate delegation of work assignments, responsibilities, and authority.
- Effectively handle or assist employees with basic and complex member transactions, questions, issues, and problems.
- Keep manager updated and informed of area activities and significant problems, and progress toward established goals and objectives
Responsible for building member relationships which meet the expectations for members and standards for excellent member service and work performance.- Actively take an interest in members’ financial lives to assist in identifying opportunities and needs to effectively align with, or cross sell products and services that meet member needs.
- Actively promote marketing campaigns and promotions by educating members of their benefits and value.
- Engage in follow up communication with regard to new account relationships, other service requests, and ancillary services offered by the Credit Union.
- Take ownership for resolving member grievances and complaints in a timely and satisfactory manner, and in compliance with applicable regulatory requirements.
In partnership with the AVP Retail Services or Manager Retail Services, responsible for the effective recruiting, supervising, coaching, and directing of employees for optimal performance.- Supervisor scheduling of work and workflow of daily operations.
- Lead and supervise employees, including new employees, through facilitation of meetings or training session.
- Provide timely and fair communication and feedback to employees through coaching, counseling, and meetings.
- Provide input to the preparation and appraising of employees, which may include written statements of performance to incorporate to the performance reviews and development plans.
- Assist in the recruitment efforts of retail branch employees.
Responsible for the effective and efficient performance of operational tasks and assignments that support the retail branch function.- Ensure adequate controls are maintained, such as dual controls for operational tasks. Dual control can be associated with card issuance systems, branch opening, branch closing, ATM servicing, cash counts, cash, and negotiable instrument controls and processing.
- Within the scope of authority and privileges, provide approval and override support to employees.
- Promptly and accurately complete required reports and record, such as time card recordings and approvals, branch balancing reports, branch logs, report tracking, and report review and monitoring.
- Serves as a Membership Officer, responsible for the review, verification, and approval of new membership accounts as needed.
- Serves as Vault Custodian or perform other employee’s functions, assuming all appropriate tasks and duties as necessary, in order to serve members efficiently and to ensure the smooth operation of the branch as needed.
Non-essential job duties:
Other duties, tasks and assignments as delegated from time-to-time.- Make recommendations to AVP Retail Services, or participate in the development of process or procedure enhancements to increase operational effectiveness and efficiency.
- Overtime hours required as necessary to ensure members are served in an efficient and effective manner and operational tasks are completed timely.
- Display initiative through proactive involvement, self-improvement, and by taking advantage of opportunities.
- Maintain state notary commission.
May be cross-trained or certified in other areas of responsibilities.- May be cross trained and certified in providing limited assistance with wealth management inquiries.
Education- Two-year college degree or equivalent preferred; or completion of a specialized coursework at a business or trade school.
Experience- Three years’ minimum of work-related experience in a full-service financial institution or experience in a related position in a related field. Proven success at exceeding goals and/or sales expectations. Prefer at least two years supervisor or lead employee experience or similar.
Knowledge, Skills & Abilities- Possess excellent customer service skills including quality standards and evaluation of expectations.
- Ability and knowledge of promoting and selling products and services.
- Basic knowledge of business management such as report preparation and coordination of people and business resources.
- Basic knowledge of human resources responsibilities such as recruiting, performance evaluation, giving feedback, and motivating and guiding people as they work.
- Ability to read, speak, and write clearly to convey information in a courteous and effective manner.
- Possess excellent interpersonal skills to communicate and represent the Credit Union positively with members, co-workers, and management. Courtesy, tack and diplomacy are essential elements of the job.
- Possess thorough knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.
- Possess strong knowledge of regulations including safety and soundness practices applicable to essential responsibilities.
- Possess problem-solving skills to research, investigate, and offer solutions to issues that are non-routine in nature. Problems may be generally similar in nature with previous precedent to draw upon.
- Work requires judgment, ingenuity and reasonable analytical skills. A moderate amount of discretion is available to perform the job.
- Pays close attention to detail, ensuring accuracy and completeness of work output.
- Excellent organization, planning, and follow-up skills.
- Flexible and adaptable to change.
- Able to handle multiple tasks, responsibilities and/or projects.
- Ability to resolve inter-personal conflict and miscommunications.
- Solid math skills.
- Knowledge of how to use a personal computer and MS Office products on a daily basis (Word, Excel, Outlook).
- Symitar for Windows (Episys Quest) desirable.
- 23 Days Ago
Community Lending Mortgage Consultant
- Prosperity Home Mortgage
-
Torrance, CA
FULL_TIME
- Job Summary:The Community Lending Mortgage Consultant is responsible for integrating with local industry chapters of NAREB, AAREA, NAHREP and NHS to create pipelines of qualified borrowers and referra...
- 8 Days Ago
Credit Union Collector
- Addvantage Credit Union Staffing
-
Torrance, CA
FULL_TIME,TEMPORARY
- What do we do? We get your resume seen, prepare you for the interview, and coordinate job offers! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have he...
- Just Posted
Mortgage Processor
- One Stop Legal Center
-
Long Beach, CA
FULL_TIME
- We are seeking experienced Mortgage Processors to join our team as full-time employees. This position is located in our Long Beach office.Qualifications Mortgage lending experience and loan knowledge ...
- 1 Month Ago
Director of Credit, Global Operations
- Huckeye Health Staffing
-
Long Beach, CA
FULL_TIME
- The Director of Credit, Global Operations plays a vital role in overseeing and developing the overall strategy for all global credit risk assessment and collection management. Qualifications:- SaaS Cr...
- 21 Days Ago
Compliance Specialist -Tax Credit
- Avanath
-
Long Beach, CA
FULL_TIME
- Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the work force. Cultivating the American Dream is the purpose that binds the Avanat...
- 6 Days Ago
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0 Mortgage Credit Supervisor jobs found in Torrance, CA area
Part Time Universal Banker (20 Hours) - Porter Ranch Branch - On Site
- Citigroup, Inc.
-
Northridge, CA
- The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in...
- 4/24/2024 12:00:00 AM
Appraisal Coordinator
- Genesis Capital
-
Los Angeles, CA
- Job Description Job Description The Appraisal Coordinator II is responsible for coordinating and reviewing required appr...
- 4/24/2024 12:00:00 AM
Housing Counselor & Coordinator
- Faith and Community Empowerment
-
Los Angeles, CA
- Job Description Job Description Benefits: Health insurance Paid time off FACE is looking for a HUD-Certified Housing Cou...
- 4/24/2024 12:00:00 AM
Wealth Advisor - CFP
- Judson Group
-
Pasadena, CA
- Judson Group has been retained by an exponentially growing RIA in the search for a Wealth Advisor - CFP. This individual...
- 4/23/2024 12:00:00 AM
MLO/Wholesale Account Executive
- Royal Business Bank
-
Los Angeles, CA
- JOB SUMMARY Responsible for business development from retail clients and mortgage brokers. The MLO/Wholesale Account Exe...
- 4/23/2024 12:00:00 AM
Jr. Risk Analyst
- Royal Business Bank
-
Los Angeles, CA
- JOB SUMMARY Learn fundamental Enterprise Risk Management and Compliance functions in a friendly environment. Conduct bas...
- 4/22/2024 12:00:00 AM
Jr. Risk Analyst
- Royal Business Bank
-
Los Angeles, CA
- JOB SUMMARY Learn fundamental Enterprise Risk Management and Compliance functions in a friendly environment. Conduct bas...
- 4/21/2024 12:00:00 AM
Wealth Advisor - CFP
- Judson Group
-
Pasadena, CA
- Judson Group has been retained by an exponentially growing RIA in the search for a Wealth Advisor - CFP. This individual...
- 4/21/2024 12:00:00 AM
About Torrance, California
Torrance is a coastal community in southwestern Los Angeles County sharing the climate and geographical features common to the Greater Los Angeles area. Its boundaries are: Redondo Beach Boulevard and the cities of Lawndale and Gardena to the north; Western Avenue and the Harbor Gateway neighborhood of Los Angeles to the east; the Palos Verdes Hills with the cities of Lomita, Rolling Hills Estates and Palos Verdes Estates on the south; and the Pacific Ocean and city of Redondo Beach to the west.
It is about 20 miles (32 km) southwest of Downtown Los Angeles.
Torrance Beach lies between Redondo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Credit Supervisor jobs
$86,357 to $112,035
Torrance, California area prices
were up 3.2% from a year ago
were up 3.2% from a year ago
What does a Mortgage Credit Supervisor do?
Mortgage Credit Supervisor in Lafayette, LA
When it comes to getting a mortgage, people often come with a lot of questions.
November 30, 2019
Mortgage Credit Supervisor in Colorado Springs, CO
SharePoint Credit Union also requires as little as a 3 percent down payment to be eligible for mortgage insurance.
January 31, 2020
Mortgage Credit Supervisor in Columbus, MS
Brad Huegel, mortgage supervisor at SharePoint Credit Union, with locations throughout the metro including one in St.
December 25, 2019