Mortgage Credit Supervisor supervises mortgage credit analysts and monitors application procedures to ensure assignments meet established processes/standards. Reviews the analysis of current, new and renewed residential loans. Being a Mortgage Credit Supervisor ensures processing timelines and production targets are met. Makes recommendations for process improvement. Additionally, Mortgage Credit Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Mortgage Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Mortgage Servicing Specialist
Company Expectations
In the performance of their respective responsibilities, all employees are expected to perform the following:
Position Overview
The Mortgage Servicing Specialist is responsible for the daily, weekly and monthly processes in the Mortgage Loan Servicing Department, assisting members and other credit union staff with mortgage inquiries and assisting Real Estate Servicing Officer as needed.
Major Responsibilities
1. Runs morning Mortgage Servicing and Mortgage Accountant daily reports, handles maintenance of homeowner’s insurance on first and second mortgages and HELOC’s, posts payments and runs teller transactions, processes payoff statements, completes payoff requests and verification of mortgages, daily mail distribution for mortgage department.
2. Orders and tracks appraisals, prepares post-closing documentation for paid in full HELOC’s and second mortgages, conducts new loan review on all first mortgages, pays insurance premiums, updates weekly index values, prepares and sends out late notices, prepares, tracks and records releases, sets up auto transfer payment scheduling, handles loss drafts and prepares and mails escrow analysis statements.
3. Receives and directs phone calls, emails and personally assists members.
4. Assists with county tax payment balancing, FNMA Note inventory and year end tax documentation mailings.
5. Performs miscellaneous duties as requested by supervisor.
Required Qualifications
Physical Requirements
Job Type: Full-time
Benefits:
Schedule:
Application Question(s):
Experience:
Work Location: In person