Mortgage Credit Manager jobs in Pensacola, FL

Harvesters Federal Credit Union

Structured Compensation - Job Description

Mortgage Loan Officer

Data Year: 2020

Prepared On: 04/15/2020

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Department: Mortgages Grade: 10

Reports To: VP of Investments and Insurance Classification: Exempt

Supervises Direct: 0 Supervises Indirect: 0

Approved By: Bill Cox Effective Date: 07/21/2010

Revised Date: 04/15/2020

Role: To assist members with their mortgage lending needs: analyze loan requests and make credit decisions based on mortgage lending policy.

Essential Functions & Responsibilities:

E 35% Reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet bank and regulatory standards. Approves or rejects loan application, or requests additional information. Establishes terms and conditions of an approved loan and reviews with member.

E 25% Markets the Credit Union's mortgage lending program to companies and individuals within the real estate community.

E 10% Evaluates acceptability of loan on secondary mortgage markets.

N 10% Cross-sells other Credit Union services.

N 5% Calls or visits members who are delinquent on their loan payment to bring loan current.

N 5% Assembles documents in loan file, including acceptance or denial, and returns file mortgage clerk.

N 5% Keeps informed of current trends in mortgage lending and market factors affecting mortgage lending.

N 5% Performs other job-related duties as assigned.

Performance Measurements:

1. Ensure all loan decisions are made within the established time frame and in compliance with lending policies, procedures, rules, and regulations and have zero errors.

2. Communicate loan decision to all involved parties within 24 hours of receipt of mortgage application file.

3. Troubleshoot and resolve member and internal inquiries in a timely, friendly, accurate manner.

4. Maintain a delinquency rate at or below .5% of loan portfolio.

5. Maintain a charge-off rate at or below .2% of loan portfolio.

6. Meet or exceed the minimum established individual goals each month.

7. Develop and maintain knowledge of all mortgage products and rates within the credit union and from the mortgage industry.

8. Communicate with mortgage operations staff to ensure smooth movement from applications to closing.

Knowledge and Skills:

Experience Two years to five years of similar or related experience.

Education (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills Must have good communication skills; 10-key calculator and keyboard skills required.

Physical Requirements Ability to sit/stand and utilize computer workstation, including phones, keyboard and visual display monitor for extended periods of time.

Work Environment Office with some local travel.

Disclaimer:

This Job Description is not a complete statement of all job duties and responsibilities comprising this position.

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Employee Signature

Confidential Page: 2/ 2

Job Type: Full-time

Pay: $1.00 - $5.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Compensation package:

• Commission only

Payment frequency:

• Paid biweekly

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Mortgage Origination: 3 years (Required)

Ability to Commute:

• Cantonment, FL (Required)

Ability to Relocate:

• Cantonment, FL: Relocate before starting work (Required)

Work Location: In person