Mortgage Collector jobs in Fort Myers, FL

Mortgage Collector contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Being a Mortgage Collector adheres to pre-established guidelines when determining appropriate collection remedy. Typically handles accounts in early stages of delinquency. Additionally, Mortgage Collector requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Mortgage Collector possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer service representative
  • Lee County Tax Collector
  • Springs, FL FULL_TIME
  • Salary Information - Starting Hourly Rate of $17.50

    Description

    Do you thrive in a fast-paced, customer focused environment? Look no further than the Customer Service Representative role here at the Lee County Tax Collector.

    In this role, you will serve the community through helping with a variety of tasks, such as Motor Vehicle, Driver License and Identification Card, Business Tax Receipt, Real Estate Tax, and Hunting and Fishing transactions.

    You will wear many hats and no 2 days will be the same.

    While delivering 5-star service, you will connect with customers and be a part of vibrant team that strive for excellence every day.

    Job Summary

    The LCTC Customer Service Representative provides a full range of service delivery activities that support the Customer Service team and engage our customers.

    The representative contributes to the smooth operations of the service center by ensuring individual service levels meet or exceed established benchmarks and align with the customer service strategy for operational excellence and 5-Star customer service quality.

    Main Responsibilities

    Provides guidance to customers regarding tax collector services and procedures; processes payments in person, by drop off, or by mail;

    reviews and retains various forms, titles, documents, payments and applications; and posts payments to proper accounts.

    Performs cashiering functions; verifies to ensure funds are processed accurately and according to departmental procedures;

    balances daily revenues with end-of-day totals.

    • Responds to customer requests or concerns; researches problems and initiates problem resolution.
    • Participates in the of driver license services including fingerprinting, vision, oral and driving tests; inspects applicant vehicle vin numbers and records odometer reading
    • Performs general clerical tasks; maintains and updates customer records.
    • Collaborates with management team and key stakeholders as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
    • Remains up to date on policies, procedures, bulletins, applicable laws and legislation; professional literature and agency updates.
    • Other duties as directed.

    Requirements

    Job Requirements

    High school diploma or GED; supplemented by experience in customer service or call center and cash handling; or an equivalent combination of education, certification, training and / or experience.

    Proficiency in Microsoft Office and valid Florida driver's license required. Bachelor's degree in Business Management or related field and ability to speak a second language preferred.

    Excellent communication skills and interpersonal skills; proven ability to problem-solve; well organized and manages time effectively.

    FLSA Status Description

    Work is performed under general supervision with limited latitude. Position exercises some judgment to determine in accordance with well-defined policies, procedures and techniques.

    Work Conditions

    Tasks may involve extended periods of time at a keyboard or workstation.

    Sensory Requirements : Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing.

    Environmental Factors : Essential functions are regularly performed without exposure to adverse environmental conditions.

    Salary Description

    Starting Hourly Rate of $17.50

    Last updated : 2024-03-07

  • 19 Days Ago

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Training Manager
  • Lee County Tax Collector
  • Fort Myers, FL FULL_TIME
  • Description **This is an onsite position in Fort Myers. The salary range for this position is $64,000.00-$90,000.00. New employees are hired at or near the entry point shown depending on qualification...
  • 4 Days Ago

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Mortgage loan officer
  • Churchill Mortgage
  • Naples, FL FULL_TIME
  • Why Churchill Mortgage? Want to take your production to the next level? Closing one loan a month and want to go to three? We help you achieve this! We provide our Loan Officers the systems and process...
  • 1 Day Ago

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Mortgage - Processor
  • Paramount Residential Mortgage Group
  • Cape Coral, FL FULL_TIME
  • Overview As a processor, your goal is to create raving fans of your customers which are the borrowers, sales, and underwriting staff. You will process loans in accordance with company policies and pro...
  • 24 Days Ago

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Mortgage Consultant
  • Prosperity Home Mortgage, LLC
  • Fort Myers, FL FULL_TIME
  • Job Summary: Under the general supervision of the Regional Sales Leader the Mortgage Consultant is responsible for advising new and existing clients on residential mortgage programs obtained from vari...
  • Just Posted

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Collector
  • Community Concierge Services LLC
  • Naples, FL FULL_TIME
  • This position is being offered in the Naples area zip code : 34112. Great pay for a reliable person who can work outdoors and handle the physical demands. This route is for two routes in the Naples Ar...
  • 1 Month Ago

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0 Mortgage Collector jobs found in Fort Myers, FL area

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Recovery Project Manager
  • The Lemoine Company
  • Fort Myers, FL
  • LEMOINE, a Great Place to Work®-Certified company, is looking for a Recovery Project Manager. The Recovery Project Manag...
  • 3/28/2024 12:00:00 AM

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Patient Financial Representative
  • Lee Health
  • Fort Myers, FL
  • Location: Santa Barbara Professional Center - 224 Santa Barbara Blvd Cape Coral FL 33991 Department: Revenue Cycle Admin...
  • 3/28/2024 12:00:00 AM

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Grant Manager (HGA-FL)
  • Hunt Guillot & Associates
  • Fort Myers, FL
  • Position Summary & Duties: The Grant Manager is a Full-Time position working for HGA in Fort Myers, FL. POSITION SUMMARY...
  • 3/28/2024 12:00:00 AM

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Personal Banker
  • PNC Financial Services Group, Inc.
  • Fort Myers, FL
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER 'AMENDED'
  • Department Of The Treasury
  • Fort Myers, FL
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 3/28/2024 12:00:00 AM

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Financial Services Representative
  • Modern Woodmen of America
  • Cape Coral, FL
  • READ THE ENTIRE DESCRIPTION BEFORE APPLYING! The ideal candidate we make an offer to join our team will engage in the co...
  • 3/27/2024 12:00:00 AM

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Financial Representative
  • Modern Woodmen of America
  • Fort Myers, FL
  • The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial...
  • 3/25/2024 12:00:00 AM

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Financial Advisor
  • Cetera Investment Services LLC
  • Fort Myers, FL
  • The Financial Advisor is responsible for providing financial planning, financial advice and investment management to ser...
  • 3/24/2024 12:00:00 AM

Fort Myers or Ft. Myers, is the county seat and commercial center of Lee County, Florida, United States. It has grown rapidly in recent years. As of the 2010 census, the city population was 62,298 and in 2017 was estimated at 79,943. Fort Myers is a gateway to the Southwest Florida region and a major tourist destination within Florida. The winter estates of Thomas Edison ("Seminole Lodge") and Henry Ford ("The Mangoes") are major attractions. The city is named after Colonel Abraham Myers....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Collector jobs
$37,823 to $47,975
Fort Myers, Florida area prices
were up 1.5% from a year ago

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