Mortgage Collection Supervisor jobs in Pompano Beach, FL

Mortgage Collection Supervisor supervises a team of collectors who limit collection portfolio losses and delinquencies. Maintains documentation on past-due accounts. Being a Mortgage Collection Supervisor monitors collections activities for compliance with policies and procedures. Provides reports to management with recommendations for improvement and referrals for complex accounts. Additionally, Mortgage Collection Supervisor may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. The Mortgage Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Call Center Collection Supervisor (FT)
  • Professional Career Match Solutions
  • Fort Lauderdale, FL FULL_TIME
  • Call Center Collection Supervisor
    Location: Ft. Lauderdale area
    Salary: $115k to $130k will depend on experience plus benefits and bonus

    Job Responsibilities:
    • Lead a group of approximately 10 Collection Specialists who will communicate with customers by telephone and written communication.
    • Review team activity, identify trends, and assess team effectiveness in order to achieve departmental goals.
    • Assist team members with escalated calls and daily operational duties.
    • Monitor calls and review account activity of all the team members.
    • Ensure internal policies and procedures and all governmental regulations are consistently applied and adhered to by team members.
    • Assist management with employee development including training and mentoring, writing performance reviews counseling, and participating in corrective action meetings.
    • Analyze, suggest, develop and implement procedural changes to improve efficiency and productivity.
    • Document and resolve customer complaints.
    • Manage team attendance and scheduled absences to ensure proper staffing levels are met.
    • Receive incoming calls from existing customers and assist them with their needs.
    • Review delinquent accounts for further action or guidance.
    • Educate customers 
    • Make recommendations to assist the customer with various policies and procedures, including offering solutions.
    • Verify and update customer information files as required.
     
    Requirements and Qualifications:
    • Results-driven  organize, plan and achieve company  financial goals
    • Hands-on
    • Strong interpersonal skills
    • Exceptional time management and ability to problem solve under pressure
    • Previous experience as collection manager in a call center environment 
    • Demonstrated ability to effectively negotiate and manage through conflict
    • Show a high level of personal accountability and ownership for work performed
    • Excellent verbal and written communication skills, along with active listening skills to achieve goals
    • Outstanding interpersonal skills
    • Strong analytical, organizational, and time management skills
    • Driven and motivated by a fast-paced environment and have a willingness to learn and be challenged 
    • Strong PC skills, specifically Microsoft Office - strong
  • 22 Days Ago

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Mortgage Loan Officer
  • Motto Mortgage
  • Fort Lauderdale, FL FULL_TIME
  • Ready to Elevate Your Business? Motto Mortgage is revolutionizing the mortgage industry, offering the capability to shop for rates and secure the best possible rates for your customers. Motto Mortgage...
  • 13 Days Ago

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Mortgage Closer - Funder
  • Americas Mortgage Professionals, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Are you an experienced Mortgage Closer - Funder, with a passion for delivering top-notch results? Do you thrive in a dynamic, performance-driven environment? We are excited to expand our tight-knit or...
  • 12 Days Ago

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Mortgage Loan Officers
  • Americas Mortgage Professionals, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Americas Mortgage Professionals, LLC Attention Fort Lauderdale! Mortgage Loan Officers Needed! How we're unique: We connect our MLOs with a vetted list of producing Agents for a win-win relationship! ...
  • 1 Day Ago

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Mortgage Loan Originator - Davie
  • AMERICAN BANCSHARES MORTGAGE LLC
  • Davie, FL OTHER
  • Job Details Job Location: Davie - Davie, FL Salary Range: Undisclosed DescriptionYou will act as a liaison between customers and our financial institution and will help qualified applicants acquire lo...
  • 22 Days Ago

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Mortgage Loan Officer
  • NestEgg Mortgage Solutions
  • Fort Lauderdale, FL FULL_TIME
  • We are seeking an experienced mortgage loan officer with strong communication and analysis skills to join our team and assist loan applicants in securing the ideal mortgage for their new home purchase...
  • 22 Days Ago

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0 Mortgage Collection Supervisor jobs found in Pompano Beach, FL area

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Accounts Receivable Specialist
  • Alivi
  • Miami, FL
  • COMPANY OVERVIEW: Alivi exist to help people live a happier and healthier life. We design, build, and manage healthcare ...
  • 4/18/2024 12:00:00 AM

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Revenue Consolidation Specialist
  • Alivi
  • Miami, FL
  • COMPANY OVERVIEW: Alivi exist to help people live a happier and healthier life. We design, build, and manage healthcare ...
  • 4/18/2024 12:00:00 AM

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Billing Manager - LAW FIRM DADELAND
  • Legal Search Solutions Inc
  • Kendall, FL
  • Job Description Job Description Billing Manager Law Firm Established Law Firm is seeking a Billing Manager Specialist wi...
  • 4/18/2024 12:00:00 AM

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Accounts Receivable Specialist (Commercial Property Management)
  • Morguard
  • Boynton Beach, FL
  • Job Description Job Description Morguard is a fully integrated real estate company. We strategically invest in high-qual...
  • 4/18/2024 12:00:00 AM

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Medical Claims Collector
  • Alivi
  • Miami, FL
  • COMPANY OVERVIEW: Alivi exist to help people live a happier and healthier life. We design, build, and manage healthcare ...
  • 4/17/2024 12:00:00 AM

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Sales Coordinator
  • Pridestaff - Plantation, FL
  • Coral Springs, FL
  • Job Description Job Description Do you have great Customer Service and Sales experience? PrideStaff on behalf of a clien...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative #2024-045
  • City of Pompano Beach, FL
  • Pompano Beach, FL
  • Salary : $41,446.70 - $58,319.04 Annually Location : Pompano Beach, FL Job Type: Full time Job Number: 2024-045 Departme...
  • 4/15/2024 12:00:00 AM

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Administrative Assistant to the Dean
  • Palm Beach Atlantic University
  • West Palm Beach, FL
  • Job Details Job Location: Palm Beach Atlantic University - West Palm Beach - West Palm Beach, FL Salary Range: Undisclos...
  • 4/14/2024 12:00:00 AM

Pompano Beach /ˌpɒmpənoʊ ˈbiːtʃ/ is a city in Broward County, Florida, United States, along the coast of the Atlantic Ocean just to the north of Fort Lauderdale. The nearby Hillsboro Inlet forms part of the Atlantic Intracoastal Waterway. As of the 2010 census the city's population was 99,845, It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. Pompano Beach is currently in the middle of a redevelopment process to revitalize its beachfront and historic downtown. The city has also been listed as one of the top real estate ma...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Collection Supervisor jobs
$52,128 to $67,358
Pompano Beach, Florida area prices
were up 2.9% from a year ago

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