Mortgage Collection Supervisor jobs in Hollywood, FL

Mortgage Collection Supervisor supervises a team of collectors who limit collection portfolio losses and delinquencies. Maintains documentation on past-due accounts. Being a Mortgage Collection Supervisor monitors collections activities for compliance with policies and procedures. Provides reports to management with recommendations for improvement and referrals for complex accounts. Additionally, Mortgage Collection Supervisor may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. The Mortgage Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

P
Call Center Collection Supervisor (FT)
  • Professional Career Match Solutions
  • Fort Lauderdale, FL FULL_TIME
  • Call Center Collection Supervisor
    Location: Ft. Lauderdale area
    Salary: $115k to $130k will depend on experience plus benefits and bonus

    Job Responsibilities:
    • Lead a group of approximately 10 Collection Specialists who will communicate with customers by telephone and written communication.
    • Review team activity, identify trends, and assess team effectiveness in order to achieve departmental goals.
    • Assist team members with escalated calls and daily operational duties.
    • Monitor calls and review account activity of all the team members.
    • Ensure internal policies and procedures and all governmental regulations are consistently applied and adhered to by team members.
    • Assist management with employee development including training and mentoring, writing performance reviews counseling, and participating in corrective action meetings.
    • Analyze, suggest, develop and implement procedural changes to improve efficiency and productivity.
    • Document and resolve customer complaints.
    • Manage team attendance and scheduled absences to ensure proper staffing levels are met.
    • Receive incoming calls from existing customers and assist them with their needs.
    • Review delinquent accounts for further action or guidance.
    • Educate customers 
    • Make recommendations to assist the customer with various policies and procedures, including offering solutions.
    • Verify and update customer information files as required.
     
    Requirements and Qualifications:
    • Results-driven  organize, plan and achieve company  financial goals
    • Hands-on
    • Strong interpersonal skills
    • Exceptional time management and ability to problem solve under pressure
    • Previous experience as collection manager in a call center environment 
    • Demonstrated ability to effectively negotiate and manage through conflict
    • Show a high level of personal accountability and ownership for work performed
    • Excellent verbal and written communication skills, along with active listening skills to achieve goals
    • Outstanding interpersonal skills
    • Strong analytical, organizational, and time management skills
    • Driven and motivated by a fast-paced environment and have a willingness to learn and be challenged 
    • Strong PC skills, specifically Microsoft Office - strong
  • 1 Day Ago

M
Mortgage Loan Officer
  • Motto Mortgage
  • Fort Lauderdale, FL FULL_TIME
  • Ready to Elevate Your Business? Motto Mortgage is revolutionizing the mortgage industry, offering the capability to shop for rates and secure the best possible rates for your customers. Motto Mortgage...
  • 21 Days Ago

A
Mortgage Closer - Funder
  • Americas Mortgage Professionals, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Are you an experienced Mortgage Closer - Funder, with a passion for delivering top-notch results? Do you thrive in a dynamic, performance-driven environment? We are excited to expand our tight-knit or...
  • 20 Days Ago

N
Mortgage Loan Officer
  • NestEgg Mortgage Solutions
  • Fort Lauderdale, FL FULL_TIME
  • We are seeking an experienced mortgage loan officer with strong communication and analysis skills to join our team and assist loan applicants in securing the ideal mortgage for their new home purchase...
  • 1 Day Ago

M
Florida Mortgage Loan Officer
  • Mission San Jose Mortgage
  • Pompano Beach, FL CONTRACTOR
  • We are looking for a loan officer to evaluate, authorize approval or deny loan applications for people or for businesses. You will act as a liaison between customers and our financial institution and ...
  • 2 Days Ago

A
Mortgage Loan Originator
  • Americas Mortgage Professionals, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Seeking skilled professionals to join our team as a REMOTE Mortgage Loan Originator from our Fort Lauderdale headquarters. Stand out with: Providing MLOs with a reliable list of top Real Estate Agents...
  • 6 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Mortgage Collection Supervisor jobs found in Hollywood, FL area

M
Registered Client Service Associate
  • Morgan Stanley
  • Aventura, FL
  • Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 4/26/2024 12:00:00 AM

S
Senior Staff Accountant
  • Staffosaurus
  • Miami, FL
  • About the job Senior Staff Accountant About Us We are a highly skilled and versatile team committed to empowering our cl...
  • 4/26/2024 12:00:00 AM

C
Operations Manager
  • CASENTA
  • Coral Gables, FL
  • Job Description Job Description We are searching for an experienced professional with strong leadership skills and a pos...
  • 4/26/2024 12:00:00 AM

M
Registered Client Service Associate
  • Morgan Stanley
  • North Miami Beach, FL
  • Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 4/26/2024 12:00:00 AM

R
Valet Attendant Williams Island 4000
  • Reef Technology Inc.
  • North Miami Beach, FL
  • ** Valet Attendant Williams Island 4000** * 12499 * 7900 Island Boulevard, Aventura, Florida, United States, 33160 * Par...
  • 4/26/2024 12:00:00 AM

M
Accounts Receivable Specialist (Commercial Property Management)
  • Morguard
  • Boynton Beach, FL
  • Job Description Job Description Morguard is a fully integrated real estate company. We strategically invest in high-qual...
  • 4/23/2024 12:00:00 AM

A
Revenue Consolidation Specialist
  • Alivi
  • Miami, FL
  • COMPANY OVERVIEW: Alivi exist to help people live a happier and healthier life. We design, build, and manage healthcare ...
  • 4/23/2024 12:00:00 AM

A
Medical Claims Collector
  • Alivi
  • Miami, FL
  • COMPANY OVERVIEW: Alivi exist to help people live a happier and healthier life. We design, build, and manage healthcare ...
  • 4/22/2024 12:00:00 AM

Hollywood is a city in Broward County, Florida, between Fort Lauderdale and Miami. The average temperature is between 68 and 83 °F (20 and 28 °C). As of July 1, 2017, Hollywood had a population of 153,627. Founded in 1925, the city grew rapidly in the 1950s and 1960s, and is now the twelfth-largest city in Florida. Hollywood is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. Hollywood is located at 26°1′17″N 80°10′30″W / 26.02139°N 80.17500°W / 26.02139; -80.17500 (26.021467, -80.174910). According to the United States Cen...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Collection Supervisor jobs
$52,128 to $67,358
Hollywood, Florida area prices
were up 2.9% from a year ago

Mortgage Collection Supervisor in Bloomington, IN
Provide ongoing training and development for Collections Team Leader.
January 31, 2020
Mortgage Collection Supervisor in Baton Rouge, LA
Train and ensure that assigned Collections Representatives follow standardized collection procedures for all assigned accounts.
January 31, 2020
Mortgage Collection Supervisor in Casper, WY
Ensure that Collections Representatives have followed standardized collection procedures for all assigned accounts and monitor objectives using standard management reporting systems.
January 12, 2020