Mortgage Collection Manager manages a team of collectors and supervisors who limit collection portfolio losses and delinquencies. Trains and staffs collection associate team. Being a Mortgage Collection Manager evaluates delinquent loans and determines foreclosure status. May assist in developing strategies to limit foreclosures, repossessions, etc. Requires a bachelor's degree. Additionally, Mortgage Collection Manager typically reports to a director. The Mortgage Collection Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Collection Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
General Summary (What is done and why)
The Mortgage Advisor provides quality real estate lending expertise through financial counseling and product awareness to Credit Union members regarding their real estate financing needs and generates investment quality mortgage loans by taking loan applications in support of loan growth objectives.
Essential Functions, in Priority Order
(Majority of duties, but not meant to be all inclusive or prevent other duties from being assigned as necessary)
Education (Minimum education required to perform the duties of this position)
Experience (Minimum experience required to perform the duties of this position)
In addition to the education requirement:
Knowledge, Skills and Abilities (Minimum technical and communication skill levels and licenses/certificates normally required to perform the duties of this position)
Required Competencies
Mental Requirements
Tools and Equipment Used
Working Relationships/Contacts (Positions with which incumbent has frequent contact)
Physical Demands (Physical effort generally associated with this position)
Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eyestrain from reading detailed reports and computer screens. Deadlines, workloads and pressure to achieve goals may cause increased stress levels.
Working Conditions (Typical working conditions with this type of work and environment hazards, if any, that may be encountered in performing the duties of this position)
Internal – Work is normally performed in climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.
External – Some overnight travel may be required; however, information on environmental conditions is not available.
United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United is based in St. Joseph, MI, with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, and Ohio. United, as a not-for-profit company, takes its commitment to both Members and the community to heart by improving lives and bettering local neighborhoods through financial tools and resources. The employees who work at United, known as Team United, are rooted in their communities as friends, family, volunteers, and mentors. For more information visit www.UnitedFCU.com.
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