Mortgage Collection Manager jobs in California

Mortgage Collection Manager manages a team of collectors and supervisors who limit collection portfolio losses and delinquencies. Trains and staffs collection associate team. Being a Mortgage Collection Manager evaluates delinquent loans and determines foreclosure status. May assist in developing strategies to limit foreclosures, repossessions, etc. Requires a bachelor's degree. Additionally, Mortgage Collection Manager typically reports to a director. The Mortgage Collection Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Collection Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Collection specialist
  • Carrington Mortgage Services
  • Anaheim, CA FULL_TIME
  • Come join our amazing team and work a hybrid schedule!

    The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and / or exploring alternative solutions.

    Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current.

    In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance.

    They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.

    This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types.

    The target pay range for this position is $21.50 - $22.50 per hour plus monthly incentives.

    What you'll do :

    • Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations.
    • Counsels borrowers on their options through education of alternative solutions.
    • Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls.
    • Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and / or possible refinancing.
    • Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower "Request for Mortgage Assistance" package in compliance with department policies and procedures.
    • May function as the single point of contact for a borrower.
    • May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details.
    • Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments.
    • Assist with loan servicing website payments, denied access, password resets.
    • Respond to escrow, loss draft and closing document inquiries.
    • Provide status on a wide variety of servicing functions including payment / credit disputes, escrow refunds / shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification / refinance requests, repayment plans, and additional mortgages activities.

    What you'll need :

    • Less than one (1) year collections experience in a customer service / call center environment and / or loan servicing experience
    • Experience in the Banking, Mortgage / Loan Servicing industries preferred.

    Our Company :

    Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.

    We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate.

    To read more visit : www.carringtonmortgage.com .

    What We Offer :

    • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
    • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
    • Customized training programs to help you advance your career.
    • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
    • Educational Reimbursement.
    • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.

    For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit : carringtoncf.org.

    EEO / AAP Employer

    Notice to all applicants : Carrington does not do interviews or make offers via text or chat.

    carrington

    LI-BS1

    Last updated : 2024-03-02

  • 24 Days Ago

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Mortgage Account Manager
  • Cake Mortgage Corp.
  • Los Angeles, CA FULL_TIME
  • Description: Cake Mortgage is a progressive National Mortgage Lender based out of Chatsworth, CA offering both competitive compensation and career growth. We are always looking for like-minded passion...
  • 23 Days Ago

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Retail Branch Manager-Mortgage
  • AmeriSave Mortgage Company
  • Lincoln, CA FULL_TIME
  • Company DescriptionEstablished in 2002, AmeriSave Mortgage Corporation is one of the largest privately-owned online mortgage lenders in the nation.At AmeriSave, we understand that a mortgage is so muc...
  • 13 Days Ago

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Retail Branch Manager-Mortgage
  • AmeriSave Mortgage Company
  • Grove, CA FULL_TIME
  • Company DescriptionEstablished in 2002, AmeriSave Mortgage Corporation is one of the largest privately-owned online mortgage lenders in the nation.At AmeriSave, we understand that a mortgage is so muc...
  • 13 Days Ago

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Retail Branch Manager-Mortgage
  • AmeriSave Mortgage Company
  • Folsom, CA FULL_TIME
  • Company DescriptionEstablished in 2002, AmeriSave Mortgage Corporation is one of the largest privately-owned online mortgage lenders in the nation.At AmeriSave, we understand that a mortgage is so muc...
  • 13 Days Ago

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Retail Branch Manager-Mortgage
  • AmeriSave Mortgage Company
  • Roseville, CA FULL_TIME
  • Company DescriptionEstablished in 2002, AmeriSave Mortgage Corporation is one of the largest privately-owned online mortgage lenders in the nation.At AmeriSave, we understand that a mortgage is so muc...
  • 13 Days Ago

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Collection Manager
  • CACI International
  • Fort George G Meade, MD
  • Collection Manager Job Category: Science Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph...
  • 3/28/2024 12:00:00 AM

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Collections Manager
  • FIRST SERVICE CREDIT UNION
  • Houston, TX
  • Role: Responsible for overseeing collection activities for FSCU by protecting the assets of the credit union and the cre...
  • 3/28/2024 12:00:00 AM

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Credit/Collection Manager
  • Cornerstone Recruiting
  • Baltimore, MD
  • My client, a steel and pipe supplier, is hiring for a Credit and Collections Manager in Baltimore, MD. The ideal candida...
  • 3/28/2024 12:00:00 AM

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Collection Manager
  • Rent-A-Center
  • Suitland, MD
  • It's Your Career. Own it! We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy....
  • 3/27/2024 12:00:00 AM

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Collection Manager
  • Rent-A-Center
  • Onley, VA
  • It's Your Career. Own it! We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy....
  • 3/26/2024 12:00:00 AM

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Collection Manager
  • RNR Tire Express
  • Richmond, IN
  • Job description The Assistant Collection position is a full-time opportunity offering a family atmosphere, great pay ($3...
  • 3/26/2024 12:00:00 AM

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Collections Manager
  • Sooper Credit Union
  • Arvada, CO
  • The Collections Manager will be responsible for directing and controlling all operations of the Collections Department. ...
  • 3/26/2024 12:00:00 AM

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Credit & Collections Manager
  • Marcolin
  • Somerset, NJ
  • The Credit & Collections Manager is responsible for the strategic management and the day-to-day operations of the Credit...
  • 3/26/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Mortgage Collection Manager jobs
$84,495 to $124,312

Mortgage Collection Manager in Albany, GA
However, FHA has the most lenient guidelines on collections and charged off accounts.
January 30, 2020
Mortgage Collection Manager in Clearwater, FL
If selected, you’ll work in our fast-paced call center, locating and contacting homeowners across the country to collect past-due mortgage payments.
December 01, 2019
Mortgage Collection Manager in Gastonia, NC
If you have a collection account that’s a few years old, you’ll want to dig a little deeper.
December 23, 2019