Mortgage Collection Manager manages a team of collectors and supervisors who limit collection portfolio losses and delinquencies. Trains and staffs collection associate team. Being a Mortgage Collection Manager evaluates delinquent loans and determines foreclosure status. May assist in developing strategies to limit foreclosures, repossessions, etc. Requires a bachelor's degree. Additionally, Mortgage Collection Manager typically reports to a director. The Mortgage Collection Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Mortgage Collection Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Come join our amazing team and work a hybrid schedule!
The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and / or exploring alternative solutions.
Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current.
In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance.
They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types.
The target pay range for this position is $21.50 - $22.50 per hour plus monthly incentives.
What you'll do :
What you'll need :
Our Company :
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.
We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate.
To read more visit : www.carringtonmortgage.com .
What We Offer :
For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit : carringtoncf.org.
EEO / AAP Employer
Notice to all applicants : Carrington does not do interviews or make offers via text or chat.
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Last updated : 2024-03-02