Meter Operations Supervisor jobs in Mount Vernon, NY

Job Overview:

As a Call Center Agent / Data Entry specialist for our meter reading services company, you will be responsible for handling customer inquiries, scheduling appointments, and accurately entering meter readings into our database.

Responsibilities:

• Answer incoming calls from customers in a professional and courteous manner.
• Assist customers with inquiries related to meter reading services, including scheduling appointments, providing information about meter reading procedures.
• Enter meter readings into the company's database accurately and efficiently.
• Verify and update customer account information, including contact details and meter identification numbers.
• Maintain confidentiality of customer information and adhere to data protection regulations.

Requirements:

• High school diploma or equivalent.
• Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
• Strong attention to detail and accuracy in data entry and record-keeping.
• Basic computer skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Job Types: Full-time, Part-time

Pay: $22.64 - $26.18 per hour

Expected hours: 18 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift

Work Location: Remote