Merchant Chargeback Supervisor directly supervises a team of fraud prevention analysts/investigators and/or chargeback analysts. Organizes and assigns the workload for the team and ensures that work is completed timely and accurately. Being a Merchant Chargeback Supervisor coordinates the training of the team members. Typically requires a bachelor's degree. Additionally, Merchant Chargeback Supervisor typically reports to a manager or head of a unit/department. The Merchant Chargeback Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Merchant Chargeback Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Join our Payments & Commerce Solutions (P&CS) Controller team within the Corporate Investment Bank (“CIB”) and contribute to one of the world's largest providers of cash management services. This exciting opportunity allows you to work with innovative payment, collection, liquidity management, escrow, and Foreign Exchange (FX) solutions.
As an Associate in the Merchant Services Product Controller team, you will perform product and legal entity controller functions. This role requires frequent, collaborative partnership and communication with functional groups across Corporate and Investment Banking, Corporate, and other lines of business, including Business Management, Financial Control, Operations, Technology, and the Product teams. Your responsibilities will ensure accurate financial reporting and contribute to the overall success of the organization.
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