Merchant Chargeback Manager jobs in North Dakota

Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

U
Merchant Payment Services Market Manager - Fargo/Bismarck, ND
  • U.S. Bank National Association
  • UNKNOWN, ND FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

    As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

    Job Description

    The Market Manager will operate remotely and will require frequent traveling in various cities between Fargo and Bismarck, ND and must reside within reasonable distance from the market territory due to frequent commute. This position offers a salary base plus sales incentive plan.

    The Merchant Payment Services Market Manger is an individual contributor sales position. This role is responsible for business development and sales within the Small Business and Branch Banking segment defined as companies with less than $2.5M in revenues. A successful Payment Services Market Manager will work to develop a pipeline of opportunities through various ways including self-sourced prospecting and partnering with Business Banking Specialists and Branch colleagues. This position will focus sales efforts in the small business environment.

    Key Responsibilities

    • Prospecting, creating, and managing a pipeline of opportunity specific to companies with less than $2.5M in revenues
    • Execute merchant sales strategies in the Small Business segment
    • Execute successful sales campaigns
    • Provide activity reporting and progress toward objectives to leadership
    • Grow and maintain productive partner relationships with key stakeholders and bank partners

    Preferred Skills/Experience

    • Strong sales acumen and pipeline management skills
    • Considerable knowledge and experience in payment processing
    • Problem escalation and resolution skills
    • Excellent customer service and follow up skills
    • Exceptional verbal and written communication skills
    • Team player with excellent collaboration skills
    • A well-established pattern of achievement, competitive skills, energy, motivation, enthusiasm, and integrity is critical to being successful in this role
    • Ability to manage and execute multiple priorities effectively
    • Proficient in the use of Salesforce to manage opportunity
    • Merchant Services selling experience strongly preferred
    • Point of Sale Software and Systems experience preferred


    Basic Qualifications

    • Bachelor's degree, or equivalent work experience
    • Three to five years of relevant sales experience
    • Ability to travel

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits:

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

    • Healthcare (medical, dental, vision)

    • Basic term and optional term life insurance

    • Short-term and long-term disability

    • Pregnancy disability and parental leave

    • 401(k) and employer-funded retirement plan

    • Paid vacation (from two to five weeks depending on salary grade and tenure)

    • Up to 11 paid holiday opportunities

    • Adoption assistance

    • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    EEO is the Law

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60,265.00 - $70,900.00 - $77,990.00

    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
  • 3 Days Ago

U
Merchant Payment Services Market Manager - Fargo/Bismarck, ND
  • U.S. Bank National Association
  • Remote, ND FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed i...
  • 4 Days Ago

S
Territory B2B Sales Agent $100,000+
  • Slice Merchant Services
  • UNKNOWN, ND FULL_TIME
  • Job descriptionExcellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment process...
  • 4 Days Ago

S
AE - Store Team Leader (Store Manager) - US
  • Store Team Leader (Store Manager) - US - American Eagle Outfitters Careers
  • United States, ND FULL_TIME
  • BE PART OF SOMETHING REAL YOUR ROLE As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operatio...
  • 11 Days Ago

B
Manager
  • Buffalo Wild Wings
  • Dickinson, ND FULL_TIME
  • Ensures that the customer receives a superior product or service. Listens attentively and responds effectively to customer complaints.Understands team dynamics and skilled at building team spirit. Mot...
  • 20 Days Ago

B
Manager
  • Buffalo Wild Wings
  • Williston, ND FULL_TIME
  • •Ensures that the customer receives a superior product or service. Listens attentively and responds effectively to customer complaints.•Understands team dynamics and skilled at building team spirit. M...
  • 1 Day Ago

G
Sales Manager
  • Graham Personnel Services
  • The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing...
  • 3/28/2024 12:00:00 AM

J
Senior Customer Success Manager
  • Justt
  • @Justt, a pioneer in smart technology and chargeback resolution for merchants, is seeking a dynamic and results-driven S...
  • 3/28/2024 12:00:00 AM

M
Chargeback and Settlement Supervisor
  • Merchant Lynx Services
  • Palm Beach Gardens, FL
  • *Prior Payment Industry / Merchant Services experience is highly desired. Duties: •Supervise team of settlement and char...
  • 3/28/2024 12:00:00 AM

C
Account Manager (Support, Compliance, and Monitoring) based in MIAMI or REMOTE
  • Careerbuilder
  • Miami, FL
  • Job description As an Account Manager, you will play a vital role in providing front-line support to select merchants wh...
  • 3/28/2024 12:00:00 AM

W
Sr. Accounts Receivable Collections Analyst
  • Woodstream
  • Lancaster, PA
  • Woodstream has a rich history of over 150 years, and we are an essential, life sustaining business. We provide pest & an...
  • 3/28/2024 12:00:00 AM

M
Collections Representative I
  • Maverick Payments
  • Calabasas, CA
  • Exciting Opportunities at Maverick Payments! Join our fast-paced, growing company and further your career with Maverick ...
  • 3/28/2024 12:00:00 AM

G
Card Fraud Specialist
  • Greater Texas Credit Union
  • Austin, TX
  • Job Description What's in it for you as a Card Fraud Specialist: Hybrid position Training and ongoing coaching to learn ...
  • 3/28/2024 12:00:00 AM

S
Customer Support Specialist
  • Signifyd
  • New York, NY
  • **Customer Support Specialist** Mexico City Signifyd leads the world in bringing the insights, innovation and compassion...
  • 3/28/2024 12:00:00 AM

North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city. Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Manager jobs
$67,280 to $111,843

Merchant Chargeback Manager in Binghamton, NY
After surveying over 200 online, multichannel and mobile commerce merchants, across a range of verticals, the companies found that majority of merchants are struggling when managing chargebacks, and feel they lose most cases when they dispute them.
January 27, 2020
Merchant Chargeback Manager in Columbus, OH
The national retailer was also intrigued with the Chargeback App’s searching, sorting and reporting capabilities.
February 18, 2020
Merchant Chargeback Manager in Mcallen, TX
Although the chargeback process was originally designed to protect consumers, it actually works just as hard to defend merchants, too.
December 19, 2019