Merchant Chargeback Manager jobs in Maryland

Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Chief Executive Merchant in Training (Store Manager)
  • Floor & Decor
  • Gaithersburg, MD FULL_TIME
  • PURPOSE

    At Floor & Decor we are always seeking top talent to join our organization as a Store Manager in Training/Chief Executive Merchant in Training (CEMIT). These are key leadership roles for our big box retail stores. Joining the organization as a CEMIT requires flexibility to relocate to cities where we have stores in need of Store Managers/Chief Executive Merchants (CEMs). CEMITs join the organization preparing to take on the role of Store Manager/CEM as quickly as needed, usually within 12 – 15 weeks. Store Managers/CEMs own the box, run the box and get to create the playbook that drives business success. The Store Manager/CEM serves as the leader of a specialty big box retail store that sells hard surface flooring and related accessories. The Store Manager/CEM is responsible for developing and leading a high-performing team to drive retail sales and achieve competitive results in a highly complex store. The Store Manager/CEM is responsible for providing strong leadership to the store team and executing solid sales generation and operational strategies while ensuring customer satisfaction, maximum productivity and profitability, proper inventory control and compliance with company procedures.

    ESSENTIAL RESPONSIBILITIES

    • Oversee retail store operations and store management teams to ensure sales goals are met and exceeded.
    • Create and maintain successful partnerships with store, regional and Store Support Center associates.
    • Use our CARE model to help associates create an environment that is friendly, helpful, knowledgeable and efficient for customers.
    • Recruit, interview and select management team and sales associates to ensure store is properly staffed with maximum scheduling coverage, especially during peak traffic periods.
    • Train and develop a high-performing management team and ensure high quality supervision, training and development of sales associates. Create practices to decrease associate turnover.
    • Communicate performance standards and hold team members accountable for achieving standards. Provide regular coaching, feedback and performance discussions with associates.
    • Ensure brand standards, brand consistency, store presentation standards and operating standards are achieved/exceeded and maintained.
    • Ensure compliance of payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems.


    MINIMUM ELIGIBILITY REQUIREMENTS

    • 3 - 5 years of management experience leading a big box retail store required.
    • Must possess excellent customer service skills and a creative merchant first mindset.
    • Proven ability to lead a large team and direct operations at all levels in a high volume, highly complex store.
    • Strong background and substantial experience in merchandising, sales generation, operations, inventory control, budget management and managing profit and loss (P&L).
    • Demonstrated experience recruiting, selecting, hiring, onboarding, developing and coaching a high performing retail sales and operations team.
    • Excellent communication, analytical, planning, organization, time management, follow up and delegation skills.
    • Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with a sense of urgency. Must work well under pressure.
    • Must be available to work retail hours as necessary and open and/or close the store in an effective manner. Regular attendance and a full-time commitment are essential functions of the job.

    WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

    • Occasional travel may be required including air and car travel.
    • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

    PHYSICAL/SENSORY REQUIREMENTS
    Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

    NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

    This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change.

    Store Hours

    Monday - Friday 7:00 AM - 7:00 PM

    Saturday 8:00 AM - 7:00 PM

    Sunday 10:00 AM - 6:00 PM

    Benefits & Rewards

    • Bonus opportunities at every level

    • Non-traditional retail hours (we close at 7p!)

    • Career advancement opportunities

    • Relocation opportunities across the country

    • 401k with discretionary company match

    • Employee Stock Purchase Plan

    • Referral Bonus Program

    • 80 hrs. annualized paid vacation (full-time associates)

    • 4 paid holidays per year (full-time hourly store associates only)

    • 1 paid personal holiday of associate’s choice and Volunteer Time Off program

    • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

    Equal Employment Opportunity

    Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

    This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

  • 20 Days Ago

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US Oncology Senior Manager, Pharma Strategy Insights
  • 10000156 - Insight Manager
  • Gaithersburg, MD FULL_TIME
  • At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work...
  • 22 Days Ago

1
Associate Director, Audit Quality Assurance
  • 10001183 - Compliance Manager
  • Gaithersburg, MD FULL_TIME
  • Job Title: Associate Director, Audit Quality AssuranceLocation: Gaithersburg US or Mississauga CA (3 days on site)Join us in R&D Quality Assurance as an Associate Director! You will lead a variety of ...
  • 5 Days Ago

1
Quality Assurance Associate Director
  • 10000093 - Quality Assurance Manager
  • Rockville, MD FULL_TIME
  • Join us at AstraZeneca as a Quality Assurance Associate Director, where you will be supporting and managing Site Quality Operations at Cell Therapy 9950 MCD. This role is pivotal in managing quality a...
  • 9 Days Ago

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Associate Principal Engineer, Antibody Drug Conjugates - Process
  • 50085962 - Engineering Technology Manager
  • Gaithersburg, MD FULL_TIME
  • Are you ready to make a significant impact on patients' lives? As the Associate Director of Antibody Drug Conjugate (ADC) Manufacturing Process, you will be responsible for developing, characterizing,...
  • 9 Days Ago

1
Associate Director, Safety, Health & Environmental
  • 10000849 - SHE Consultancy Manager
  • Frederick, MD FULL_TIME
  • Are you ready to undertake a leadership role in the field of Safety, Health and Environmental (SHE)? As an Associate Director, you will coordinate the daily oversight and management of SHE. This is yo...
  • 28 Days Ago

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Soybean Merchant
  • White River Soy Processing
  • Seymour, IN
  • Job Description Summary: The candidate will manage a soybean procurement program that supports the company’s soybean cru...
  • 3/28/2024 12:00:00 AM

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Wholesaler
  • GreenPharms Dispensaries/MTL/Cigaweeds
  • Tempe, AZ
  • Responsibilities: -This is a Cannabis sales position, and product knowledge is key to success. - Develop and maintain re...
  • 3/28/2024 12:00:00 AM

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Lead Baker/Midnight Baker/Wholesale Baker/Market Merchant
  • Desert Bakehouse LLC
  • Tucson, AZ
  • Job Description Job Description Cafe Francais is looking for any one of these 3 positions to fill depending on experienc...
  • 3/26/2024 12:00:00 AM

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Merchant
  • Scoular
  • Minneapolis, MN
  • About The Role The Merchant is a commodity trading position located in Charleston, SC or Minneapolis, MN.  This position...
  • 3/25/2024 12:00:00 AM

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Merchant - ETS
  • Wal-Mart Stores, Inc.
  • Bentonville, AR
  • Location BENTONVILLE, AR Career Area Business Operations Job Function Merchandising Employment Type Regular/Permanent Po...
  • 3/25/2024 12:00:00 AM

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Category Merchant
  • Staples
  • Framingham, MA
  • Staples is business to business. You’re what binds us together. Our merchandising team aims to deliver the best value an...
  • 3/25/2024 12:00:00 AM

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Lead Analyst- Merchant Analytics
  • BJ's Wholesale Club
  • Marlborough, MA
  • At BJ’s, we are transforming our organization to deliver exceptional business results while providing greater value to o...
  • 3/25/2024 12:00:00 AM

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Wholesaler
  • GreenPharms Dispensaries/MTL/Cigaweeds
  • Tempe, AZ
  • Responsibilities: -This is a Cannabis sales position, and product knowledge is key to success. - Develop and maintain re...
  • 3/24/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Manager jobs
$72,245 to $120,097

Merchant Chargeback Manager in Binghamton, NY
After surveying over 200 online, multichannel and mobile commerce merchants, across a range of verticals, the companies found that majority of merchants are struggling when managing chargebacks, and feel they lose most cases when they dispute them.
January 27, 2020
Merchant Chargeback Manager in Columbus, OH
The national retailer was also intrigued with the Chargeback App’s searching, sorting and reporting capabilities.
February 18, 2020
Merchant Chargeback Manager in Mcallen, TX
Although the chargeback process was originally designed to protect consumers, it actually works just as hard to defend merchants, too.
December 19, 2019