Merchant Chargeback Manager jobs in Illinois

Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Merchant Product Manager
  • Axelon Services Corporation
  • Schaumburg, IL CONTRACTOR,FULL_TIME
  • Global Financial Firm located in Schaumburg, IL has an immediate contract opportunity for an experienced Product Manager

    "This role is currently on a Hybrid Schedule.

    You will need to have reliable internet, computer and android or iphone for remote access into the client systems during remote work.

    We will be expected in the office weekly 1-3 days depending on the team requirement.

    Video/ f2f interviews are required prior to all offers.

    The Merchant Product Manager is responsible for the research, design, development and governance of both new and existing products, services and their ongoing enhancements. Product scope includes all aspects of our retail partner' digital and integrated solutions including instant credit acquisitions, payment and monetary transaction processing, digital wallet, and customer servicing across channels including in store, online, phone and mobile.

    The Merchant Product Manager must have an understanding and passion in product development and management functions, as well as solid knowledge of retail credit lending and Merchant & Payment/POS integration industry practices. Product managers have full life-cycle responsibility for their assigned products, as well as associated business vendor management, competitive positioning, customer experience concepts and business level platform acumen. Working closely with the Head of Merchant Product Management, IT Product managers and their teams, individuals in this role own the business communication of product vision/strategies to varied audiences; including partners, executives and cross functional teams and ensure alignment across the Client Retail organization. The individual will be accountable for the execution of those strategies including the capturing of industry, business and partner requirements, analysis, product development, and enhancements throughout the product lifecycle.

    Key responsibilities include:

    " Under the guidance of Dir, Merchant Product Management, develop strategies to establish, enhance or distinguish competitive products and services with our Merchant partners

    " Own business responsibility for the assigned product(s) including end-to-end customer & merchant credit and purchase experiences.

    " Develop business plans, implementation strategies, forecasts and performance scorecards for assigned product(s) or services - working across partners and cross-functional disciplines.

    " Responsible for defining comprehensive and holistic requirements; from a business perspective to ensure addressing market/merchant needs, and cross-opportunities for Client Retail partners.

    " Work with Project Delivery, IT product specialists, Operations and other key stakeholders to ensure proper integration with internal systems, definition of efficient operational processes etc.

    " Create and maintain product documentation for internal and external use - to support and sell capabilities.

    " Manage the Governance processes for the assigned Product(s); Establish baseline & best practices guidelines for product implementation, testing/certifications.

    " Organize and coordinate the market research; document results to create business case that supports proposal to develop new products or existing product enhancements.

    " Ensures compliance with all legal, IS and regulatory policies and practices.
  • 21 Days Ago

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Senior Merchant Services Relationship Manager
  • Wells Fargo
  • CHICAGO, IL FULL_TIME
  • About this role:Wells Fargo is seeking a Senior Merchant Services Relationship Manager as a part of our Relationship Management team.Learn more about the career areas and lines of business at wellsfar...
  • 16 Days Ago

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Senior Merchant Services Relationship Manager
  • B10 Wells Fargo Bank, N. A.
  • Chicago, IL FULL_TIME
  • About this role: Wells Fargo is seeking a Senior Merchant Services Relationship Manager as a part of our Relationship Management team. Learn more about the career areas and lines of business at wellsf...
  • 2 Months Ago

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Merchant Services Outside Sales Account Manager
  • Betterpay LLC
  • Springfield, IL PART_TIME,FULL_TIME
  • About Us Betterpay, LLC is a leading provider of Merchant Acquiring and Payments Solution. Our main processing partner is Paysafe. Betterpay is a Registered Independent Sales Organization registered w...
  • 4 Days Ago

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Credit Card Chargeback Analyst
  • Crate & Barrel
  • Northbrook, IL FULL_TIME
  • Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we ach...
  • 21 Days Ago

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Internship - Customer Chargeback Specialist
  • Dometic Marine
  • Litchfield, IL FULL_TIME
  • Description Purpose Dometic Marine’s facility in Litchfield, IL is our main distribution center that manages the packaging and distribution of aftermarket marine and OPE industrial products. Customer ...
  • 1 Month Ago

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Soybean Merchant
  • White River Soy Processing
  • Seymour, IN
  • Job Description Summary: The candidate will manage a soybean procurement program that supports the company’s soybean cru...
  • 3/28/2024 12:00:00 AM

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Wholesaler
  • GreenPharms Dispensaries/MTL/Cigaweeds
  • Tempe, AZ
  • Responsibilities: -This is a Cannabis sales position, and product knowledge is key to success. - Develop and maintain re...
  • 3/28/2024 12:00:00 AM

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Lead Baker/Midnight Baker/Wholesale Baker/Market Merchant
  • Desert Bakehouse LLC
  • Tucson, AZ
  • Job Description Job Description Cafe Francais is looking for any one of these 3 positions to fill depending on experienc...
  • 3/26/2024 12:00:00 AM

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Merchant
  • Scoular
  • Minneapolis, MN
  • About The Role The Merchant is a commodity trading position located in Charleston, SC or Minneapolis, MN.  This position...
  • 3/25/2024 12:00:00 AM

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Merchant - ETS
  • Wal-Mart Stores, Inc.
  • Bentonville, AR
  • Location BENTONVILLE, AR Career Area Business Operations Job Function Merchandising Employment Type Regular/Permanent Po...
  • 3/25/2024 12:00:00 AM

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Category Merchant
  • Staples
  • Framingham, MA
  • Staples is business to business. You’re what binds us together. Our merchandising team aims to deliver the best value an...
  • 3/25/2024 12:00:00 AM

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Lead Analyst- Merchant Analytics
  • BJ's Wholesale Club
  • Marlborough, MA
  • At BJ’s, we are transforming our organization to deliver exceptional business results while providing greater value to o...
  • 3/25/2024 12:00:00 AM

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Wholesaler
  • GreenPharms Dispensaries/MTL/Cigaweeds
  • Tempe, AZ
  • Responsibilities: -This is a Cannabis sales position, and product knowledge is key to success. - Develop and maintain re...
  • 3/24/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Manager jobs
$71,995 to $119,683

Merchant Chargeback Manager in Binghamton, NY
After surveying over 200 online, multichannel and mobile commerce merchants, across a range of verticals, the companies found that majority of merchants are struggling when managing chargebacks, and feel they lose most cases when they dispute them.
January 27, 2020
Merchant Chargeback Manager in Columbus, OH
The national retailer was also intrigued with the Chargeback App’s searching, sorting and reporting capabilities.
February 18, 2020
Merchant Chargeback Manager in Mcallen, TX
Although the chargeback process was originally designed to protect consumers, it actually works just as hard to defend merchants, too.
December 19, 2019