Merchant Chargeback Manager jobs in Connecticut

Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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IT Project Manager
  • The Computer Merchant, Ltd
  • Stamford, CT FULL_TIME
  • JOB TITLE: Project Manager III
    JOB LOCATION: Remote, however driving distance from Stamford CT, Fort Myers FL or Irving TX
    WAGE RANGE*: 65 - 71/ hour W2 Only (USC - GC's)
    JOB NUMBER:31414395
    1 Year Initial Contract


    JOB DESCRIPTION

    The Project Manager is accountable for managing and overseeing critical program and project areas. This role will lead teams and be accountable for roadmap management and quality delivery of large, complex projects as needed. This includes scope, budget, and stakeholder management as well as ensuring business value realization. This role will ensure that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards.

    Responsibilities:
    Leads and manages teams associated with complex projects of varying types and sizes, applying the appropriate project management principles, techniques, and methodologies (Agile/Scrum, Waterfall) tailored to the individual project to ensure on-time, on-budget delivery.
    Drives core project communications including communications plan, status reporting, executive updates, and ad hoc presentations.
    Partners closely with business owners and subject matter experts to define project goals, objectives and priorities.
    Works with business and product owners and IT managers to ensure that project scope is fully defined, managed and controlled. This includes identifying scope exclusions, tracking business and technical assumptions and communicating constraints.
    Conducts project team and stakeholder meetings, appropriately elevating issues of scope, schedule, cost, and customization for executive-level review and disposition.
    Identifies and manages project risks and issues, developing plans to assess, manage, track, report, escalate, and mitigate them.
    Partners with resource managers to build a resource plan and manages a matrixed team comprised of team members in various locations in the US as well as India.
    Identifies and manages cross-project and internal dependencies to ensure alignment and successful delivery of critical milestones.
    Partners with the Finance PMO team members to proactively propose process-improvement and best practice initiatives and implement them, when approved. This ensures constant future state thinking vs. "lift and shift”.
    Manages all aspects of the project financials.

    Skills :
    • Management of teams in both matrix and project-team organized environments
    • Excellent written, verbal, and interpersonal communication skills
    • Goal-oriented, self-directed individual who needs little supervision
    • Strong team player with the ability to manage others through teamwork and relationship building skills Strong leadership skills (clear direction, respect, consistency, decisiveness, accountability, conviction, cooperation)
    • Proven ability to manage geographically dispersed teams Ability to work in a fast-paced environment with aggressive schedules and multiple project deliverables
    • Ability to collaborate with various stakeholders within business and IT, at different levels of the organization
    • Quick study with the ability to learn and operate effectively in new environments
    • Critical thinking with excellent judgment and initiative
    • Proficiency with Microsoft Excel, Word, Visio, and MS Project (and/or other project management tools)
    • Proficiency with Google Drive, WebEx and Skype
    • Experience with Salesforce and/or Apttus CPQ solutions are plus
    • Experience with JIRA and Confluence a plus
    • Motivated, high-potential performer, with demonstrated ability to influence and lead.
    • Strong communicator with excellent interpersonal skills.
    • Able to solve complex problems and successfully manage ambiguity and unexpected change.
    • Teachable and embracing of best practices and feedback as a means of continuous improvement.
    • Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges.
    • 5-7 years of project management experience developing project charters,
    • 5-7 plans, and work breakdown structures; risk and issue resolution
    • 5-7 sprint planning and execution, testing, and release planning

    Project Management Professional (PMP) certification highly desired

    Education:
    Bachelor's or equivalent degree

    Categorical Knowledge:
    PMP, PROJECT MANAGEMENT, RELATIONSHIP BUILDING, MS PROJECT, BUDGET

    Additional Skills:
    VISIO, MICROSOFT PROJECT, JIRA, CONFLUENCE, AGILE, WEBEX, SALESFORCE

    Equal Opportunity Employer Veterans/Disabled

    * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.









  • 8 Days Ago

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Chief Executive Merchant in Training (Store Manager)
  • Floor & Decor
  • Danbury, CT FULL_TIME
  • PURPOSE At Floor & Decor we are always seeking top talent to join our organization as a Store Manager in Training/Chief Executive Merchant in Training (CEMIT). These are key leadership roles for our b...
  • 7 Days Ago

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Merchant Services Outside Sales Account Manager
  • Betterpay LLC
  • Danbury, CT PART_TIME,FULL_TIME
  • About Us Betterpay, LLC is a leading provider of Merchant Acquiring and Payments Solution. Our main processing partner is Paysafe. Betterpay is a Registered Independent Sales Organization registered w...
  • 7 Days Ago

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Merchant Services Outside Sales Account Manager
  • Betterpay LLC
  • Stamford, CT FULL_TIME,PART_TIME
  • About Us Betterpay, LLC is a leading provider of Merchant Acquiring and Payments Solution. Our main processing partner is Paysafe. Betterpay is a Registered Independent Sales Organization registered w...
  • 8 Days Ago

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Merchant Services Outside Sales Account Manager
  • Betterpay LLC
  • Bridgeport, CT PART_TIME,FULL_TIME
  • About Us Betterpay, LLC is a leading provider of Merchant Acquiring and Payments Solution. Our main processing partner is Paysafe. Betterpay is a Registered Independent Sales Organization registered w...
  • 8 Days Ago

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Merchant Services Outside Sales Account Manager
  • Betterpay LLC
  • Waterbury, CT PART_TIME,FULL_TIME
  • About UsBetterpay, LLC is a leading provider of Merchant Acquiring and Payments Solution. Our main processing partner is Paysafe.Betterpay is a Registered Independent Sales Organization registered wit...
  • 27 Days Ago

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Lead Baker/Midnight Baker/Wholesale Baker/Market Merchant
  • Desert Bakehouse LLC
  • Tucson, AZ
  • Job Description Job Description Cafe Francais is looking for any one of these 3 positions to fill depending on experienc...
  • 4/20/2024 12:00:00 AM

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Lead Analyst- Merchant Analytics
  • BJ's Wholesale Club
  • Marlborough, MA
  • At BJ’s, we are transforming our organization to deliver exceptional business results while providing greater value to o...
  • 4/19/2024 12:00:00 AM

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SR Analyst- Merchant Analytics
  • BJ's Wholesale Club
  • Marlborough, MA
  • This CEO sponsored and fully funded team is looking for strong analytical leaders who can turn insights into action. Com...
  • 4/19/2024 12:00:00 AM

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Merchant
  • DIFF Eyewear
  • Los Angeles, CA
  • DIFF Charitable Eyewear stands for making a DIFFerence. With quality, value and charity at the heart of what we do, we b...
  • 4/17/2024 12:00:00 AM

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Merchant
  • Diff Eyewear
  • Los Angeles, CA
  • DIFF Charitable Eyewear stands for making a DIFFerence. With quality, value and charity at the heart of what we do, we b...
  • 4/16/2024 12:00:00 AM

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Lead Analyst- Merchant Analytics
  • Bj's Wholesale Club
  • Marlborough, MA
  • At BJs, we are transforming our organization to deliver exceptional business results while providing greater value to ou...
  • 4/16/2024 12:00:00 AM

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Assistant Merchant
  • Brooks Brothers
  • New York, NY
  • General Summary: Founded in 1818, Brooks Brothers is America’s oldest clothier. For more than 200 years, the brand has d...
  • 4/16/2024 12:00:00 AM

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SR Analyst- Merchant Analytics
  • Bj's Wholesale Club
  • Marlborough, MA
  • This CEO sponsored and fully funded team is looking for strong analytical leaders who can turn insights into action. Com...
  • 4/16/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Manager jobs
$75,363 to $125,295

Merchant Chargeback Manager in Binghamton, NY
After surveying over 200 online, multichannel and mobile commerce merchants, across a range of verticals, the companies found that majority of merchants are struggling when managing chargebacks, and feel they lose most cases when they dispute them.
January 27, 2020
Merchant Chargeback Manager in Columbus, OH
The national retailer was also intrigued with the Chargeback App’s searching, sorting and reporting capabilities.
February 18, 2020
Merchant Chargeback Manager in Mcallen, TX
Although the chargeback process was originally designed to protect consumers, it actually works just as hard to defend merchants, too.
December 19, 2019