Merchant Chargeback Analyst Sr. is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst Sr. may require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Merchant Chargeback Analyst Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Viking Client Services continues to experience exponential growth and is seeking a Compliance Analyst. Viking Client Services is a nationwide privately held financial services company established in 1969 that provides superior service in the areas of receivables management, billing and subrogation, and third party payment processing services. The Company places a high value on integrity and a commitment to excellence by offering innovative solutions specific to client needs.
As a key member of Viking’s Compliance Department in the mitigation of risk for the company. This role requires cross-functional collaboration with all divisions of the company which includes the payment processing division, which offers ACH, RCC, and debit/credit processing services, the insurance billing services division, and the collection services division. We’re looking for a person who is able to add value as an individual contributor to the team's objective of protecting the company by meeting regulatory requirements, client expectations, and company goals.
In addition to a competitive salary, Viking Client Services offers a comprehensive compensation package which includes vacation, sick time, medical, dental, vision insurance, short term, long term disability, life and accident insurance and 401(k) with employer match.
Responsibilities:
Qualifications:
Education/Experience: A four-year degree, preferably in business/finance, or a two-year degree with experience within merchant underwriting and/ACH industry.
Desired Skills: Detail oriented, critical thinker, organized, self-motivated, problem solver, able to work independently, effective communication and writing skills and impeccable integrity. Intermediate skills in Outlook, Word, Excel, and PowerPoint.
Accredited ACH Professional (AAP) certificated is desired.
www.vikingservice.com