Merchant Chargeback Analyst Sr. jobs in Minnesota

Merchant Chargeback Analyst Sr. is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst Sr. may require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Merchant Chargeback Analyst Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Compliance Analyst- Merchant Underwriting/ACH
  • Viking Client Services, LLC
  • Prairie, MN OTHER
  • Viking Client Services continues to experience exponential growth and is seeking a Compliance Analyst. Viking Client Services is a nationwide privately held financial services company established in 1969 that provides superior service in the areas of receivables management, billing and subrogation, and third party payment processing services. The Company places a high value on integrity and a commitment to excellence by offering innovative solutions specific to client needs.

    As a key member of Viking’s Compliance Department in the mitigation of risk for the company. This role requires cross-functional collaboration with all divisions of the company which includes the payment processing division, which offers ACH, RCC, and debit/credit processing services, the insurance billing services division, and the collection services division. We’re looking for a person who is able to add value as an individual contributor to the team's objective of protecting the company by meeting regulatory requirements, client expectations, and company goals.

    In addition to a competitive salary, Viking Client Services offers a comprehensive compensation package which includes vacation, sick time, medical, dental, vision insurance, short term, long term disability, life and accident insurance and 401(k) with employer match.

    Responsibilities:

    • Participate in ongoing risk assessment processes and assist in developing and executing a dynamic audit plan and reporting to address high-risk merchants and functions.
    • Develop valuable and positive relationships with cross-functional teams by executing efficient audit work and offering suggestions to enhance risk and compliance management.
    • Remain current on industry, federal regulations, state laws, client requirements, and company policy. Monitor and track applicable laws and regulatory changes impacting payments.
    • Assist in the continual development and maintenance of operational procedures that align to regulatory requirements and changes.
    • Responsible for forms, disclosures, and agreements review to meet compliance requirements.
    • Track, report, and interpret metrics.
    • Act as a primary point of contract by regularly communicating with client(s) via email, phone, or video conference as needed, escalating issues department head(s) when needed.
    • Maintain program documentation (standard operating procedures, policies, workspaces, resources, etc.)
    • Work directly with merchants on due diligence requirements and audits.
    • Complete annual, quarterly, and monthly reviews and audits.
    • Compile monthly reporting and trending analysis.
    • Create annual and ad hoc reports of high-risk payment clients.
    • Evaluate processes to confirm compliance, document deficiencies and escalate results using sound judgment to department heads.
    • Participate in onboarding of new merchants, including reviews of application submission, questionnaire responses, and merchant background.
    • Manage the payments quarterly newsletter process including content and distribution.
    • Audit call center activities including letters sent, correspondence received, and complaint processing and facilitate remediation.
    • Assist internal teams with special projects and assignments.
    • Other duties as assigned

    Qualifications:

    Education/Experience: A four-year degree, preferably in business/finance, or a two-year degree with experience within merchant underwriting and/ACH industry.

    Desired Skills: Detail oriented, critical thinker, organized, self-motivated, problem solver, able to work independently, effective communication and writing skills and impeccable integrity. Intermediate skills in Outlook, Word, Excel, and PowerPoint.

    Accredited ACH Professional (AAP) certificated is desired.

    www.vikingservice.com

  • 3 Days Ago

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Merchant
  • U.S. Bank
  • Minneapolis, MN FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succee...
  • Just Posted

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Complaints Research Analyst - Credit Card and Merchant Services
  • Advocate Aurora Health
  • Minneapolis, MN FULL_TIME
  • Title: Complaints Research Analyst- Credit Card and Merchant ServicesLocation: Charlotte, NCFt. mill, SCPhoenix, AZDes Moines, IAMinneapolis, MNDuration: 12 monthsBenefits on offer for this contract p...
  • 1 Day Ago

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Sr Buyer/Sr Procurement Analyst
  • Danaher
  • Chaska, MN FULL_TIME
  • Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move...
  • 1 Month Ago

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Sr. Systems Analyst/ Business Analyst
  • SV Tech Systems Inc
  • Minnetonka, MN FULL_TIME
  • Company DescriptionSV Tech Systems prides itself in being the leading provider of recruitment and staffing services for a wide range of industries. We provide staffing services to firms throughout the...
  • 14 Days Ago

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Sr. Actuarial Analyst
  • Berkley
  • MINNEAPOLIS, MN OTHER
  • Company Details Berkley Human Services, a Berkley Company, is devoted to meeting the needs of Human Services Organizations. Our insurance policies are written through our Berkley affiliates, each of w...
  • 19 Days Ago

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Financial Analyst
  • Apex Systems
  • Miami, FL
  • 🤝 Let's Work Together: Career Opportunity - Financial Data Analyst II🤝 What would motivate you to make a move from you...
  • 3/28/2024 12:00:00 AM

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Payments and Fraud Analyst
  • conduet
  • Jersey City, NJ
  • The Payments and Fraud Associate is an analytical role, responsible for monitoring patron’s accounts for potentially fra...
  • 3/28/2024 12:00:00 AM

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Financial Operations Analyst
  • INSPYR Solutions
  • Seattle, WA
  • Title: Financial Operations/Business Analyst Location: Seattle, WA [on site] Duration: 6 month contract with opportunity...
  • 3/28/2024 12:00:00 AM

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Production Manager
  • Rochester Institute of Technology
  • Rochester, NY
  • **8389BR** **Position Title:** Production Manager **Organization:** Hub Print & Postal Services **Job Responsibilities:*...
  • 3/28/2024 12:00:00 AM

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Sr. Accounts Receivable Collections Analyst
  • Woodstream
  • Lancaster, PA
  • Woodstream has a rich history of over 150 years, and we are an essential, life sustaining business. We provide pest & an...
  • 3/28/2024 12:00:00 AM

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Business Process Analyst 2
  • IQVIA, Inc.
  • Milwaukee, WI
  • Role Summary: In this role you will develop the skills necessary to complete the evaluation and validation of data, calc...
  • 3/28/2024 12:00:00 AM

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Senior Chargeback Analyst - Accounts Receivable
  • Information Solutions
  • Edison, NJ
  • Job Description Job Description This is a Senior Chargeback Position in charge of client chargeback portfolios, you woul...
  • 3/27/2024 12:00:00 AM

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Dispute Analyst / Chargeback Analyst
  • The Judge Group
  • Houston, TX
  • Our client is currently seeking a Chargeback Analyst with Regulation E dispute experience. This is a long-term contract ...
  • 3/25/2024 12:00:00 AM

Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North). Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst Sr. jobs
$46,294 to $55,300