Merchant Chargeback Analyst Sr. jobs in Indiana

Merchant Chargeback Analyst Sr. is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst Sr. may require a bachelor's degree or its equivalent. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst Sr. gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Merchant Chargeback Analyst Sr. typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Chargeback Analyst
  • City of Indianapolis and Marion County
  • City County Building, IN FULL_TIME
  • The purpose and mission of the Information Services Agency provides information technology services to the city and county. It helps each of the city and county agencies and departments achieve their mission through technology solutions. Information Services Agency aligns its objectives with the business of city and county partners to provide accessible and reliable services to local citizens, businesses, and visitors. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.  
     
    Job Summary
    This position is responsible for management and oversight of the ISA chargeback process and will partner closely with all City-County Departments, Offices, and Agencies. The incumbent is responsible for providing these services in a timely manner as established by policy and law.  This position works under general supervision conducting broad and complex assignments requiring comprehensive knowledge in a specialized area of the department. The incumbent will be responsible for informing new policies and procedures to provide continuous improvement to the chargeback process. This position reports to CFO.

    Equal Employment Opportunity
    The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
    • Manages and coordinates the entire chargeback process life cycle
    • Makes recommendation to the CFO regarding policies and standard operating procedures that inform change to make chargeback process more efficient
    • Acts as a liaison between ISA and agency partners to provide general information and/or direction on the chargeback process
    • Collects data from multiple technology platforms in order to build an accurate chargeback database
    • Updates, maintains, and monitors spreadsheets, databases, and invoices for discrepancies  
    • Prepares documentation for chargeback to present to agency partners (departments, offices, and agencies)  
    • Maintains the chargeback software, files, documentation, etc.  
    • Responds to and escalates chargeback questions and issues  
    • Notifies appropriate staff on chargeback problems and concerns  
    • Supports finance division staff on various projects
    • Supports front office operations, when necessary 
    • Must maintain confidentiality at all times 
    • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time
    Associate degree in Finance, Accounting, Business, or related subjects, or four (4) years' prior work-related (accounting or finance) experience is required. One (1) year of related experience maybe substituted for each year of formal education or a combination of training and experience to equal six (6) years. Basic bookkeeping, computer, and math skills are required. Knowledge of spreadsheet and specialized accounting software is required. Effective project management skills are required. Applicants must have the ability to assist customers in a professional and courteous manner, whether it's face-to-face, by email, or over the telephone. The position requires attention to detail and candidates must be able to type, create, and edit reports as needed, and communicate effectively, both orally and in writing. All activities must comply with state and federal law.
     
    Preferred Job Requirements and Qualifications
    Bachelor’s Degree in Accounting, Finance, Business or a related preferred. Experience with PeopleSoft is preferred. Four years of experience in any accounting or financial office is preferred. Information Technology experience specific to accounting, finance, or business is preferred.
  • 13 Days Ago

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Project Financial Controls Sr. Analyst
  • 10000492 - Senior Finance Analyst
  • Vernon, IN FULL_TIME
  • The AstraZeneca Mt. Vernon site was established in 1972 and is the flagship site delivering innovative, life changing oral solid medicines. At the site we formulate and pack OSD tablets and capsules f...
  • 1 Month Ago

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Digital Project Manager
  • 10000469 - Senior Project Analyst
  • Vernon, IN FULL_TIME
  • The AstraZeneca Mt. Vernon site was established in 1972 and is the flagship site delivering innovative, life changing oral solid medicines. At the site we formulate and pack OSD tablets and capsules f...
  • 3 Days Ago

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Sr. Field Technician - Pittsburgh, PA/WV (Remote)
  • Signode -Sr. Field Technician
  • Indianapolis, IN FULL_TIME
  • Sr. Field Technician - Pittsburgh, PA/WV (Remote) Apply Now Description/Job Summary Compensation:$35.50 - $42.75/hourly based on experience and backgroundBenefits:Signode offers a comprehensive benefi...
  • 2 Days Ago

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Sr. Credit Analyst
  • Horizon Bank
  • La Porte, IN FULL_TIME
  • Job Overview Underwrites loan requests for business and commercial real estate, reviewing and analyzing financial and industry data, borrower performance and management capabilities to assess credit w...
  • 17 Days Ago

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Sr. Procurement Analyst
  • Addepar
  • Edinburgh, IN FULL_TIME
  • The Role Addepar is looking for a Sr. Procurement Analyst responsible for supporting the Addepar R&D organisation purchasing. In this role you will be responsible for guiding business partners through...
  • 19 Days Ago

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Risk Analyst
  • Gather Resources
  • Irving, TX
  • Do you have Merchant Services, Bankcard, or Payment Processing Industry work experience? Gather Resources is looking for...
  • 4/26/2024 12:00:00 AM

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Billing & Dispute Analyst
  • LEDVANCE
  • Westfield, IN
  • With subsidiaries in more than 50 countries and business activities in over 150 countries, LEDVANCE is one of the world'...
  • 4/26/2024 12:00:00 AM

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Senior Chargeback Analyst - Accounts Receivable
  • Information Solutions
  • Edison, NJ
  • Job Description Job Description This is a Senior Chargeback Position in charge of client chargeback portfolios, you woul...
  • 4/25/2024 12:00:00 AM

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Chargeback Analyst
  • Ajanta Pharma Usa Inc
  • Bridgewater, NJ
  • Ajanta Pharma USA Inc., located in Bridgewater, NJ is engaged in the sales and marketing of generic drugs. It is a subsi...
  • 4/25/2024 12:00:00 AM

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Chargeback Analyst
  • Ajanta Pharma USA Inc
  • Bridgewater, NJ
  • Ajanta Pharma USA Inc., located in Bridgewater, NJ is engaged in the sales and marketing of generic drugs. It is a subsi...
  • 4/24/2024 12:00:00 AM

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Chargeback Analyst
  • NCR Atleos
  • Frisco, TX
  • About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 e...
  • 4/22/2024 12:00:00 AM

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Chargeback Associate
  • NCR Atleos
  • Frisco, TX
  • About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 e...
  • 4/22/2024 12:00:00 AM

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Accounts Receivable Clerk II (Chargeback Specialist)
  • Cencora
  • Vilnius, Vilnius County
  • Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on im...
  • 4/17/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst Sr. jobs
$43,914 to $52,446