Merchant Chargeback Analyst jobs in New York

Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Chargeback Analyst
  • Fujifilm
  • Valhalla, NY OTHER
  • Overview

    We are seeking a highly motivated and detail-oriented Chargeback Analyst (known internally as Sales Analyst) to join our Finance team, focusing on chargebacks, sales reduction programs, and data synthesis. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and the ability to work collaboratively across departments. This role requires proficiency in handling chargeback processes, implementing sales reduction programs, and quickly adapting to new systems for data analysis. The Sales Analyst will report to the Financial Planning and Analysis Manager and will collaborate with Sales, Marketing, Credit, Supply Chain, Customer Service, IT and Corporate Accounting.

     

    FUJIFILM North America Corporation consists of five divisions including Imaging, Electronic Imaging, Graphic Communications, Optical Devices, and Industrial Products and Corporate New Business Development. These companies market a broad range of consumer and commercial products in North America and Latin America.  The Imaging Division (ID) provides consumer and commercial photographic products and services. The Electronic Imaging Division (EID) markets consumer digital cameras; the Graphic Communications Division (GCD) supplies products and services to the graphic printing industry; the Optical Devices Division (OD) provides optical lenses for broadcast, cinematography, closed circuit television and binoculars.  The Industrial Products Division (IPD) supplies cutting edge digital imaging and conventional film, chemistry and equipment to the NDT industry.

    External US

    Responsibilities

    •  Chargeback Management:  Manage end-to-end chargeback processes, including investigation, analysis, and resolution.  Collaborate with the Sales and Customer Service teams to identify root causes of chargebacks and implement preventive measures.  Regularly review chargeback trends and provide insights to enhance business processes.
    •  Sales Reduction Programs:  Design and implement sales reduction programs to optimize revenue and minimize losses.  Analyze sales data to identify areas for improvement and collaborate with sales teams to implement strategies.  Monitor the effectiveness of reduction programs and recommend adjustments as needed.
    •  Data Synthesis: Collect, analyze, and synthesize sales data from various sources to provide actionable insights.  Develop and maintain reports and dashboards for key performance indicators related to chargebacks and sales reduction programs.
    •  Collaborate with cross-functional teams to ensure data accuracy and consistency.
    •  System Proficiency:  Demonstrate a quick ability to learn and navigate various systems related to sales, finance, and data analysis.  Work closely with other relevant teams to troubleshoot system issues and optimize data integration processes.
    •  Continuous Improvement:  Proactively identify opportunities for process improvement in chargeback management and sales reduction initiatives.
    •  Stay informed about industry best practices and emerging trends to enhance analytical capabilities.

     Required Skills/Education

    • Bachelor's Degree in Finance, Business or related field.
    • 3-5 years of experience in consumer product sales, marketing or finance.
    • Analyze sales data trends and report insights to senior leadership on a regular basis
    • 2 years of experience working with consumer product-related promotional charge backs
    • 2 years working with SAP or similar ERP system
    • 2 years of experience working with Business Intelligence (BI) tools such as PowerBI, Tableau or similar system
    • Ability to work hands on with data, teams and dashboard creation
    • Strong proficiency in Microsoft Excel and other data analysis tools.
    • Experience with ERP systems and business intelligence tools
    • Analytical skills
    • Attention to detail
    • Organizational skills
    • Initiating Action

     

    Salary and Benefits: (Include for roles that are/can be based in NY and CO)

    • $70,000 depending on experience
    • Medical, Dental, Vision
    • Life Insurance
    • 401k
    • Paid Time Off

    EEO/AGENCY NOTES

     

    Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.

     

    To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.

     

    *#LI-Hybrid

  • 2 Months Ago

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Risk Analyst - Merchant Acquiring
  • Metropolitan Commercial Bank
  • New York, NY FULL_TIME
  • Come work with us: Metropolitan Commercial Bank (the “Bank”) is a New York City based full-service commercial bank that provides a broad range of business, commercial and personal banking products and...
  • 14 Days Ago

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Analyst- Fin tech Merchant bank
  • The Weatherly Group
  • New York, NY FULL_TIME
  • Unique opportunity to join an entrepreneurial Fin tech merchant bank Small team specializing in Fin Tech space Must have interest in startup culture in NY and becoming the eyes and ears of the firm in...
  • 19 Days Ago

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Merchant Services District Manager
  • Merchant Industry LLC
  • Long Island, NY FULL_TIME
  • We are seeking a dynamic and experienced District Manager to join our team. The District Manager will play a crucial role in developing and enhancing the sales skills and revenue obtainment of Territo...
  • 19 Days Ago

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Operations Manager (Merchant Services)
  • Merchant Industry LLC
  • Long Island, NY FULL_TIME
  • Summary Merchant Industry is a leading nationwide merchant service provider. Our expertise extends to credit card processing solutions for businesses of all sizes and industries, serving a diverse cli...
  • 22 Days Ago

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Merchant Services Territory Manager
  • Merchant Industry LLC
  • Long Island, NY FULL_TIME
  • Job descriptionJoin Merchant Industry, LLC as a Territory Manager and be part of our team shaping the future of sales talent in the merchant processing industry. We are seeking a dynamic and motivated...
  • 15 Days Ago

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Financial Analyst
  • Apex Systems
  • Miami, FL
  • 🤝 Let's Work Together: Career Opportunity - Financial Data Analyst II🤝 What would motivate you to make a move from you...
  • 3/28/2024 12:00:00 AM

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Financial Operations Analyst
  • INSPYR Solutions
  • Seattle, WA
  • Title: Financial Operations/Business Analyst Location: Seattle, WA [on site] Duration: 6 month contract with opportunity...
  • 3/28/2024 12:00:00 AM

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Senior Marketing Analyst
  • Capital Staffing Solutions, Inc.
  • East Windsor, NJ
  • Senior Marketing Analyst DIRECT HIRE East Windsor, NJ Responsibilities:Provide insights and analytics support for market...
  • 3/28/2024 12:00:00 AM

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Payments and Fraud Analyst
  • conduet
  • Jersey City, NJ
  • The Payments and Fraud Associate is an analytical role, responsible for monitoring patron’s accounts for potentially fra...
  • 3/28/2024 12:00:00 AM

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Production Manager
  • Rochester Institute of Technology
  • Rochester, NY
  • **8389BR** **Position Title:** Production Manager **Organization:** Hub Print & Postal Services **Job Responsibilities:*...
  • 3/28/2024 12:00:00 AM

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Sr. Accounts Receivable Collections Analyst
  • Woodstream
  • Lancaster, PA
  • Woodstream has a rich history of over 150 years, and we are an essential, life sustaining business. We provide pest & an...
  • 3/28/2024 12:00:00 AM

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Senior Chargeback Analyst - Accounts Receivable
  • Information Solutions
  • Edison, NJ
  • Job Description Job Description This is a Senior Chargeback Position in charge of client chargeback portfolios, you woul...
  • 3/27/2024 12:00:00 AM

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Dispute Analyst / Chargeback Analyst
  • The Judge Group
  • Houston, TX
  • Our client is currently seeking a Chargeback Analyst with Regulation E dispute experience. This is a long-term contract ...
  • 3/25/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst jobs
$39,783 to $48,239