Merchant Chargeback Analyst jobs in Massachusetts

Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Test Analyst
  • The Computer Merchant, Ltd
  • South Boston, MA FULL_TIME
  • JOB TITLE: Test Analyst

    JOB LOCATION: Boston, MA- 2 days onsite per week

    WAGE RANGE*: 50-54.50

    JOB NUMBER: (phone number removed)

    REQUIRED EXPERIENCE:

    Strong skills in interpreting user stories.

    Proficiency in all phases of testing.

    Knowledge of Hybrid SDLC methodologies (Waterfall, Iterative, and Agile).

    Knowledge or working experience with Jira or similar test management tools.

    Experience in developing and executing test plans and cases.

    Experience with End-to-End testing

    Proficiency in using query languages, such as SQL.

    Experience with test automation.

    JOB DESCRIPTION

    Position Summary

    The BEST Program Quality Assurance Test Analyst plays a pivotal role in ensuring the quality and compliance of the software solution with Commonwealth functional and technical requirements. Working closely with the QA Test Manager, the QA Test Analyst is responsible for executing tests, validating user roles, and contributing to the creation of comprehensive test artifacts. This role involves collaboration with Subject Matter Experts (SMEs) to understand end-user requirements, roles, and activities, ensuring the system meets the highest standard possible. Areas of concentration include:

    Quality Assurance and Test Execution

    Work closely with the QA Test Manager regarding test plans and testing commitments.

    Contribute to the creation and maintenance of test artifacts, including test scripts and results.

    Create and maintain Requirements Traceability

    Execute testing efforts in alignment with project timelines.

    Collaborate with SMEs to understand application functionality.

    Validate and verify defined user roles.

    Assist in identifying test data needed for workflows and perform results analysis.

    Defect management and triage: Create defects based on deviation from expected results and follow through to confirm resolution.

    Recommend regression tests needs based on code and configuration changes.

    Identify Regression candidates to build an optimized suite.

    Participate in accessibility testing of the configured software based on standards set by the Program's Third-Party Accessibility Testing vendor.

    Quality Assurance and SDLC

    Adhere to Best Program quality controls, checklists, and templates.

    Contribute to incremental process improvements within the Software Development Life Cycle (SDLC).

    Conduct advanced requirements evaluation for "testability. "

    Attend and actively participate in day-to-day scrum board activities and stand-up meetings.

    Assist in Quality Phase Gate Reviews as directed by QA Test Manager.

    Communicate quality-related observations early for corrective actions.

    Automated Testing:

    Gain hands-on experience with automated test tools & frameworks.

    Adhere to an automated testing approach for creating, executing, and maintaining automated testing scripts.

    Integration and Data Conversion Testing:

    Support the testing process for interface integrations and end-to-end testing.

    Assist in iterative testing of data conversion scripts and files.

    Collaborate in reviewing testing approaches, plans, and outcomes.

    Team Collaboration:

    Collaborate within the testing team and report to the QA Test Manager.

    Contribute to building a cohesive team of QA Testers.

    Participate in distributing work assignments based on test complexity and team expertise.

    Collaborate with the QA Test Manager regarding changes made to test environments.

    Specific Duties

    Create test cases based on requirements, user stories and technical specifications.

    Execute the Commonwealth Test Plan against the configured program solution.

    Execute the Commonwealth Test Plan for Accessibility against the configured program solution and coordinate analysis of results and remediation plan for CGI with Commonwealth Third Party Accessibility Vendor.

    Share test execution techniques with program team members.

    Contribute to testing of interfaces, data conversion, and technical testing.

    Ensure real-time test metrics for reporting on program dashboards.

    Prepare and publish test execution and defects metrics, status reports.

    Participate in the development of test plans.

    Execute the Commonwealth Test Plan against the configured program solution.

    Share test execution techniques with program team members.

    Contribute to testing of interfaces, data conversion, and technical testing.

    Ensure real-time test metrics for reporting on program dashboards.

    Prepare and publish test execution and defects metrics, status reports.

    Required Skills

    Strong skills in interpreting user stories.

    Proficiency in all phases of testing.

    Knowledge of Hybrid SDLC methodologies (Waterfall, Iterative, and Agile).

    Knowledge or working experience with Jira or similar test management tools.

    Experience in developing and executing test plans and cases.

    Experience with End-to-End testing

    Proficiency in using query languages, such as SQL.

    Experience with test automation.

    Preferred Qualifications

    Experience working with testing cloud-based applications, especially Software as a Service (SaaS) delivery modes.

    Knowledge or hands on experience with any test automation framework & tool would be a plus.

    Minimum Entrance Requirements

    Bachelor's degree in related science.

    Five years' experience in software testing for a complex software implementation program similar in scale to BEST.

    Equal Opportunity Employer Veterans/Disabled

    * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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  • 13 Days Ago

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Business Analyst / Contracts
  • The Computer Merchant, LTD.
  • Wakefield, MA FULL_TIME,CONTRACTOR,TEMPORARY
  • JOB TITLE: Contracts AnalystJOB LOCATION: Remote with some onsite in Wakefield MA WAGE RANGE*: $55hr to $57hr (based on a 37.5 hour work week)JOB NUMBER: ITS77_EHS_FY24_BUS ANAL– 121– SCIObfjbREQUIRED...
  • 19 Days Ago

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Business Analyst Senior
  • The Computer Merchant, Ltd. (TCM)
  • Springfield, MA FULL_TIME
  • JOB TITLE: Senior Business Analyst JOB LOCATION: Springfield, MA (Hybrid 3x onsite) WAGE RANGE*: $55-62/hr. JOB NUMBER: 31516075 REQUIRED EXPERIENCE: Bachelors degree or equivalent work experience 5 y...
  • 13 Days Ago

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Hotel room attendant
  • The Merchant
  • Salem, MA FULL_TIME
  • Lark Hotels is seeking a part-time Housekeeper at our boutique location in Salem, MA, The Merchant. As a Room Attendant, you will be responsible for preserving the cleanliness of guest rooms, hallways...
  • 1 Day Ago

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Front Office Supervisor
  • The Merchant
  • Salem, MA FULL_TIME
  • The Merchant Hotel is seeking a passionate, outgoing and compassionate leader to oversee our Guest Experience team and create magical moments for the guests of our luxury boutique Salem, MA hotel. Loc...
  • 1 Month Ago

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Merchant
  • Wayfair
  • Boston, MA FULL_TIME
  • This is a hybrid position and requires four days in office (M-Th). MERCHANDISING JOB DESCRIPTION: As a Wayfair Curated Merchant, you will develop, execute and drive annual and seasonal assortment stra...
  • 1 Month Ago

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Fraud Analyst
  • Hamlyn Williams
  • Lewisville, TX
  • Role is on-site 5 days a week, In Lewisville, TX PAY 25-30HR Contracting Role As a Fraud Analyst, you will be responsibl...
  • 3/29/2024 12:00:00 AM

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Fraud Analyst
  • Hamlyn Williams
  • Role is on-site 5 days a week, San Antonio 30/HR Contracting Role As a Fraud Analyst, you will be responsible for monito...
  • 3/29/2024 12:00:00 AM

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Chargeback Analyst
  • Smyyth LLC
  • South Plainfield, NJ
  • Job Description Job Description Seeking an Accounts Receivable Chargeback Analyst with strong excel skills and familiari...
  • 3/29/2024 12:00:00 AM

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Senior Analyst, Contracts
  • The Fountain Group LLC
  • East Hanover, NJ
  • To support the IM US organization with contract preparation and the accurate and timely administration of discount agree...
  • 3/29/2024 12:00:00 AM

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Senior Analyst, Government Pricing
  • IntegriChain
  • Newark, NJ
  • Company Description IntegriChain is the data and application backbone for market access departments of Life Sciences man...
  • 3/29/2024 12:00:00 AM

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Senior Contract Analyst
  • Hikma Pharmaceuticals
  • Berkeley Heights, NJ
  • About US: and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates' mission is to bring Be...
  • 3/29/2024 12:00:00 AM

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Senior Chargeback Analyst - Accounts Receivable
  • Information Solutions
  • Edison, NJ
  • Job Description Job Description This is a Senior Chargeback Position in charge of client chargeback portfolios, you woul...
  • 3/27/2024 12:00:00 AM

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Dispute Analyst / Chargeback Analyst
  • The Judge Group
  • Houston, TX
  • Our client is currently seeking a Chargeback Analyst with Regulation E dispute experience. This is a long-term contract ...
  • 3/25/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst jobs
$40,573 to $49,197