Merchant Chargeback Analyst jobs in Illinois

Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Merchant Card Analyst
  • Compass Group Careers
  • Chicago, IL FULL_TIME
  • Levy Sector

    Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

    About Levy
    The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

    Job Summary

    The Role: Merchant Card Analyst

    With over 40,000 employees across 250 locations delivering $3 billion in revenue per year, Levy is responsible for millions of memorable guest experiences across some of the most iconic locations in the country.

    The role of Merchant Card Analyst is responsible for credit card MID boarding, escalating processing issues with the appropriate parties (locations, vendors, Ops finance).

    • Primary liaison for financial services and acquiring banks for:
      • Requesting MIDs.
      • Card brand compliance.
      • Technical problem resolutions.
    • Manage portal to facilitate request to FreedomPay, FiServ, Shift4, etc.
    • Prepare, review, and distribute customized financial reports by established monthly deadlines while ensuring for the quality, timeliness and integrity of data.
    • Provide support for the monthly forecasts and annual budgets.
    • Partners with peers in Compass Group to identify opportunities for collaboration and best practice sharing.
    • Perform special projects, as required, to assist the department and the Company in achieving its goals and objectives.
    • Analyze financial data to determine trends and determine future results.
    • Serve as backup for daily bank file download.
    • Serve as backup for retrieval requests and dispute chargebacks.
    • Assist in Ad hoc reporting and projects as needed


    Competencies

    • Demonstrate personal commitment to delivering an excellent service
    • Responds positively and flexibly to customer needs
    • Recognize when to escalate an issue for support
    • Identify opportunities to improve efficiency of support to customers

    Experience

    • 3 years of related work experience

    Skills & Qualifications

    • Bachelor’s degree in accounting or finance preferred
    • Understanding of PCI compliance, P2PE
    • Experience with Microsoft suite of products with intermediate to advanced skills in Microsoft Excel
    • Excellent written and verbal skills
    • Knowledge of U.S. Generally Accepted Accounting Principles (GAAP)
    • Experience with SAP a plus

    Curious about Life at Levy? Check it out: Levy Culture

    Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


    We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Applications are accepted on an ongoing basis.

    At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

    • Medical
    • Dental
    • Vision
    • Life Insurance/ AD
    • Disability Insurance
    • Retirement Plan
    • Flexible Time Off Plan
    • Holiday Time Off (varies by site/state)
    • Associate Shopping Program
    • Health and Wellness Programs
    • Discount Marketplace
    • Identity Theft Protection
    • Pet Insurance
    • Commuter Benefits
    • Employee Assistance Program
    • Flexible Spending Accounts (FSAs)

    Levy maintains a drug-free workplace.

  • 12 Days Ago

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Merchant Configurations Analyst
  • Adyen
  • Chicago, IL FULL_TIME
  • This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At A...
  • Just Posted

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Internship - Customer Chargeback Specialist
  • Dometic Marine
  • Litchfield, IL FULL_TIME
  • Description Purpose Dometic Marine’s facility in Litchfield, IL is our main distribution center that manages the packaging and distribution of aftermarket marine and OPE industrial products. Customer ...
  • Just Posted

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Sales, Marketing and Community Associate
  • Cricket Merchant
  • Chicago, IL FULL_TIME
  • West Chicago,, United States Responsibilities What you will do ... Someone who can think out of the box to win deals and help grow the Cricket Merchant LLC Experience working on ERP, especially on CRM...
  • 10 Days Ago

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Associate Merchant
  • Crate & Barrel
  • Northbrook, IL FULL_TIME
  • Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we ach...
  • 1 Day Ago

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Controls Engineer
  • The Computer Merchant, Ltd
  • Bartlett, IL FULL_TIME
  • JOB TITLE: Controls Engineer JOB LOCATION: Bartlett, IL 60103 WAGE RANGE*: $65.00-75.00 JOB NUMBER: (phone number removed) REQUIRED EXPERIENCE: 5 years Controls experience JOB DESCRIPTION Controls Eng...
  • 6 Days Ago

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Chargeback Analyst
  • Ajanta Pharma USA Inc
  • Bridgewater, NJ
  • Ajanta Pharma USA Inc., located in Bridgewater, NJ is engaged in the sales and marketing of generic drugs. It is a subsi...
  • 4/19/2024 12:00:00 AM

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Credit Analyst
  • Lenox Corporation
  • Bristol, PA
  • JOB TITLE: Credit Analyst (Wholesale) DEPARTMENT: Finance LOCATION: Bristol REQUIREMENT: Detail-oriented, hands-on indiv...
  • 4/19/2024 12:00:00 AM

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Financial Analyst
  • Blake-Ryan & Associates
  • Diamond Bar, CA
  • Fast-growing, dynamic consumer packaged goods company on the border of LA/OC Counties has an immediate need for Senior F...
  • 4/19/2024 12:00:00 AM

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Transportation Logistics Analyst - International
  • SI Group
  • Magnolia, TX
  • Job Description At SI Group, we aspire for all employees to live and work to their full potential. We foster a unique en...
  • 4/19/2024 12:00:00 AM

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Sr. Manager of Cloud FinOps
  • Smarsh
  • Atlanta, GA
  • Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our g...
  • 4/19/2024 12:00:00 AM

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Sr Financial Analyst - Inventory
  • Barnes and Noble
  • Westbury, NY
  • **Sr Financial Analyst - Inventory** **Location** NY-Westbury **Classification** Full-Time **Job Summary** Barnes & Nobl...
  • 4/19/2024 12:00:00 AM

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Senior Chargeback Analyst - Accounts Receivable
  • Information Solutions
  • Edison, NJ
  • Job Description Job Description This is a Senior Chargeback Position in charge of client chargeback portfolios, you woul...
  • 4/16/2024 12:00:00 AM

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Accounts Receivable Clerk II (Chargeback Specialist)
  • Cencora
  • Vilnius, Vilnius County
  • Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on im...
  • 4/16/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst jobs
$38,223 to $46,339