Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Job Summary:
Our Amazing Customer Care Team provide patients (Veterans and retail customers) as well as VA Officials with courteous customer service in person, over the phone, or via emailing in. They strive to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs. Our Ideal Candidate has prior experience in within the Dept. of Veterans Affairs, Oxygen or DME Scripts.
Essential Duties & Responsibilities:
Ability to commute/relocate:
Schedule: Other (Rolling Schedule between 8 and 11 AM)
Work Location: On Site
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
Work Location: In person
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0 Merchant Card Customer Service Representative jobs found in West Palm Beach, FL area