Merchant Card Customer Service Representative jobs in Thousand Oaks, CA

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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Customer Service Representative
  • August Roofing and Solar
  • Simi Valley, CA FULL_TIME
  • Join the August Roofing and Solar Team as a Customer Service Representative!


    Are you a friendly, energetic, and motivated individual who enjoys providing excellent customer service and building relationships with clients? August Roofing and Solar is seeking for a highly organized, friendly and caring Customer Service Representative to join our team in Simi Valley.


    August Roofing and Solar is on a mission to redefine professionalism in the Construction industry. With headquarters in Simi Valley, we provide premium roofing and solar solutions from West Los Angeles, across Ventura County to Santa Barbara. Founded in 1991 as a way to revolutionize how the construction industry operates, we are customer-driven, professional, and strive to give our customers peace of mind. We are humble and hardworking, work smart and take pride in our work.


    Role Summary

    As one of the first points of contact for visitors, clients, and customers, you will be responsible for managing the front desk, warranty calls, and being the first person to try and solve customer questions, concerns or challenges. This is a full-time hourly position reporting to our Director of Operations. The schedule is Monday through Friday from 8:00 AM to 5:00 PM


    Key Responsibilities:

    Greet and direct visitors, clients, and customers at the front desk!

    Answer calls, providing customer service support ensuring all customer needs are met.

    Responsible for the warranty call process partnering with our Construction department to ensure warranty calls are scheduled and completed.

    Take responsibility for accurate entry of customer information in CRM.

    Document all communication with customers in our CRM.

    Organize and maintain a clean, organized, and professional front desk area

    Order office supplies

    Stay current on industry news, products, and competition to effectively offer company products and services

    Support our Sales Admin in scheduling appointments for sales representatives and follow up on leads generated by various sources

    Provide administrative support as needed.


    Benefits

    Medical Insurance Coverage (HealthNet and Kaiser)

    100% Company Paid Dental, Vision and a $15,000 Life insurance policy

    401K and voluntary Aflac insurance options

    Paid Time Off: Holidays, Vacation, Sick days

    Compensation $37,440 to $41,600 per year DOE


    Requirements

    High school diploma or equivalent

    2 years of experience in a receptionist, customer service, or sales role

    Excellent communication, and interpersonal skills

    Strong organizational, time-management skills and able to perform in a fast pace environment.

    Experience using a customer relationship management (CRM) system

    Ability to work independently or as part of a team with a positive attitude

    Proficient in Microsoft Office and other computer applications


    If you have a passion for customer service, and helping to create a better future, we encourage you to apply today and become a part of our team!


    For more information about our company, please visit our web site at http://www.augustroofing.com/. We are an equal opportunity employer.

    August Roofing Inc. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Oxnard, CA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 22 Days Ago

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Customer service representative
  • Business Development Firm
  • Ventura, CA FULL_TIME
  • We are looking to fill both full-time Customer Service positions on our entry-level team immediately. This position is based IN OFFICE. We are looking for customer service focused individuals that are...
  • 22 Days Ago

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Customer Service Representative
  • Liberty Military Housing
  • Point, CA FULL_TIME
  • Overview Liberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-main...
  • 23 Days Ago

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Customer Service Sales Representative
  • istaffpros
  • Oxnard, CA FULL_TIME
  • Summary: We’re seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team! The Weiser Agency prides themselves in providing top level customer ...
  • 24 Days Ago

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Customer Service Representative
  • Dickinson Arms
  • Moorpark, CA FULL_TIME
  • Job Summary: As a Customer Service Representative, you will be responsible for providing exceptional customer service via email and phone. Your main objective will be to ensure customer satisfaction b...
  • Just Posted

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0 Merchant Card Customer Service Representative jobs found in Thousand Oaks, CA area

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Client Services Associate
  • DSO Management Group
  • Van Nuys, CA
  • DSO Management Group is seeking a full-time Client Services Associate who is career-minded and possesses unmatched peopl...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Quest Staffing Services, Inc.
  • Ventura, CA
  • Job Description Job Description Job Description; Customer Service Representative Essential Functions: Receive orders fro...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Liberty Military Housing
  • Port Hueneme, CA
  • Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housing were here to serve those wh...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • CONCORDIA INTERNATIONAL FORWARDING
  • Hawthorne, CA
  • Job Description Job Description We are looking for a dedicated, full-time hard working Customer Service Representative w...
  • 3/27/2024 12:00:00 AM

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Client Service Associate
  • Forum Financial Management, LP
  • Thousand Oaks, CA
  • Client Service Associate Forum Financial Management, LP WWW.FORUMFINANCIAL.COM Forum Financial Management, LP is a rapid...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Freeway Funding
  • Camarillo, CA
  • Customer Service Representative Location: Camarillo, CADepartment: Customer Service/Collections Type: Full TimeMin. Expe...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Sun Air Jets, LLC
  • Camarillo, CA
  • **Customer Service Representative** Full-Time in Camarillo, CA - Entry Level - FBO The company delivers a wide variety o...
  • 3/25/2024 12:00:00 AM

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Client Service Associate, Account Processing
  • Wedbush Securities
  • Los Angeles, CA
  • Job Description Wedbush Securities is one of the largest securities firms and investment banks in the nation. We provide...
  • 3/25/2024 12:00:00 AM

Thousand Oaks is the second-largest city in Ventura County, California, United States. It is in the northwestern part of Greater Los Angeles, approximately 40 miles (64 km) from Downtown Los Angeles and is less than 15 miles (24 km) from the Los Angeles neighborhood of Woodland Hills. It is named after the many oak trees present in the area, and the city seal is adorned with an oak. The city forms the central populated core of the Conejo Valley. Thousand Oaks was incorporated in 1964, but has since expanded to the west and east. Two-thirds of neighboring Westlake Village and most of Newbury Pa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$36,389 to $48,854
Thousand Oaks, California area prices
were up 2.5% from a year ago