Merchant Card Customer Service Representative jobs in Texas

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Customer Contact Services
  • Corpus Christi, TX FULL_TIME
  • Position Description:

    Customer Contact Service, CCS, is seeking dedicated, friendly and energetic Customer Service Representatives to join our team!

    CCS is a answering service that has provided business solutions and employment opportunities to individuals for over 51 years.

    Our rapidly growing team at CCS is looking for highly motivated Customer Service Representatives to manage calls on our inbound and outbound programs. You will be responsible for assisting callers by providing product information, service information, and resolving technical issues in addition to other various client requests. Job duties include answering incoming calls and making outbound calls for a large variety of companies including medical offices, law offices, service providers and much more! This is NOT a telemarketing position.

    As the voice of the CCS clients, Customer Service Representatives are always polite and professional when interacting with customers to manage their needs. It is our goal to always maintain a customers first attitude here at CCS!

    Responsibilities:
    • Manage all calls in a timely manner
    • Identify callers needs for call resolution
    • Provide customers with product and service information
    • Accurately process online reservations
    • Document call information according to standard operating procedures
    • Maintain knowledge base of evolving products and services
    • Identify and escalate issues to supervisors
    • Maintain Quality Assurance Standards
    • Cross Train into multiple programs as needed
    • Other duties as assigned

    Benefits:
    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Professional development assistance
    • Referral program
    • Vision insurance
    • Work from home - equipment provided

  • 2 Months Ago

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Customer Service Representative (Merchant Care Specialist)
  • American First Finance
  • Dallas, TX FULL_TIME
  • ***Onsite - Classes start 5/6/2024! Shift: Monday - Tuesday, Thursday - Saturday 9am - 6pm*** What makes an AFF Merchant Care Specialist (Customer Service Representative): Merchant Care Specialists se...
  • 26 Days Ago

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Merchant Services Sales Representative
  • Optix Merchant Group
  • Dallas, TX FULL_TIME
  • Optix Merchant Group is looking for a Sales Representative. In this role, you will be asked to proactively source new opportunities. You will be interacting with Merchants and Partners on behalf of ou...
  • 1 Month Ago

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Bilingual Outreach Specialist - Customer Service Reps
  • Customer Service Reps - Wider Circle
  • El Paso, TX OTHER
  • WiderCircle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life.Wider Circle is looking for remote...
  • 1 Month Ago

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Customer Service Representative
  • D3S Service
  • MAGNOLIA, TX FULL_TIME
  • NORMAL DAY-TO-DAY DUTIES Customer service representative will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We will support the app...
  • 20 Days Ago

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Customer Service Agent
  • Customer Contact Services
  • Corpus Christi, TX FULL_TIME
  • Position Description: Position Summary: Our Customer Service Agents handle both inbound and outbound calls, providing excellent customer service and call resolution. Calls include scheduling appointme...
  • 1 Month Ago

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Lead Client Services Officer
  • City National Corporation
  • Los Angeles, CA
  • LEAD CLIENT SERVICES OFFICER WHAT IS THE OPPORTUNITY? Oversee the City National Securities Investment Relationship Offic...
  • 5/9/2024 12:00:00 AM

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Client Relations Representative
  • NSD NEWCO
  • Boca Raton, FL
  • Description Description: The Client Relations Representative position is responsible for investigating and resolving com...
  • 5/9/2024 12:00:00 AM

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Client Relations Representative
  • Mid Atlantic Marketing
  • Fredericksburg, VA
  • Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
  • 5/9/2024 12:00:00 AM

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Lead Client Services Officer
  • City National Bank
  • Los Angeles, CA
  • **LEAD CLIENT SERVICES OFFICER** **WHAT IS THE OPPORTUNITY?** Oversee the City National Securities Investment Relationsh...
  • 5/8/2024 12:00:00 AM

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Client Relations Representative
  • Resilience Inc
  • Collierville, TN
  • Job Description Job Description Client Relations Representative Currently, we are hiring an Entry Level Client Relations...
  • 5/7/2024 12:00:00 AM

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Client Relations Representative
  • North Inc
  • Saint Louis, MO
  • Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
  • 5/7/2024 12:00:00 AM

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Client Service Officer
  • Texas Capital Bancshares, Inc.
  • Houston, TX
  • Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to brin...
  • 5/7/2024 12:00:00 AM

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Client Relations Representative
  • IMPERIAL STARS ACQUISITION LLC
  • Albany, NY
  • Job Description Job Description Benefits: Bonus based on performance Company parties Flexible schedule Free food & snack...
  • 5/6/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$32,822 to $44,065