Merchant Card Customer Service Representative jobs in Salinas, CA

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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Billing Customer Service Representative
  • Doctors on Duty
  • Monterey, CA FULL_TIME
  • Cypress Healthcare Partners is the Physician Practice Management group that supports Doctors on Duty, Salinas Valley Medical Clinic, Montage Medical Group, and many more. We are now hiring a full-time Billing Customer Service Representative.

    The Billing Clerk will assist billing and collection/administration departments with the responsibility of billing, and payment collection of Cypress Healthcare Partners and its affiliated clinics. Duties include typing/data entry, filing, telephone communications with patients and insurance companies, as well as general clerical tasks.

    KEY RESPONSIBILITIES & DUTIES:

    • Ensures that goals and objectives established in conjunction with senior management and the Billing and Collection Team are attained.
    • Sorts and distributes daily incoming mail and transmittal mail.
    • Prepares and Stuffs mailers and appropriate forms to payers and/or patients.
    • Becomes familiar with the EOB.  Learns to identify the patient's name, date of service, amounts billed and amounts paid. 
    • Stays informed of changes in billing procedures that impact process and/or reimbursement effectiveness.
    • Distributes patient medical records, EOBs, and other paperwork to the appropriate staff.
    • Processes correspondence and requests from payers. 
    • Posts all necessary notations on accounts. Documentation in the "Comments" and "Reminders" sections of accounts is critical and mandatory.
    • Examines work for exactness, neatness, and conformance to policies and procedures.

    KNOWLEDGE, SKILLS, AND ABILITIES 

    • Must be able to communicate effectively in English, verbally, and written. Additional languages are desirable.
    • Excellent customer service and phone etiquette skills.
    • Must be able to maintain a high degree of confidentiality and work well under productivity standards.
    • Able to prioritize and balance the workload on short and long-term company needs.
    • Must be able to work independently and be able to solve problems efficiently and accurately.
    • Able to create channels of communication to obtain information necessary to perform job tasks.
    • Strong organizational skills with the ability to prioritize a high-volume workload.
    • Must be comfortable with Microsoft Word, Excel, PowerPoint, and Outlook. 
    • Helpful attitude, positive teamwork spirit with a willingness to help.

    CREDENTIALS/EDUCATION/EXPERIENCE 

    • High School Diploma or Equivalent required.

    PHYSICAL DEMANDS 

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand; walk; climb or balance, and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus (e.g., work a telephone, computer, copy machine, fax machine, etc.).  

    #healthcare, #Billing

  • 9 Days Ago

D
Customer Service Representative
  • DK Turbines
  • Hollister, CA FULL_TIME
  • Job Description: Primary Responsibility: Respond to customer telephone inquiries, provide prompt and courteous customer service. Problem-solve with customers and serve as a point of contact for custom...
  • 26 Days Ago

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Customer Service Representative
  • Molly Maid of Monterey County
  • Salinas, CA PART_TIME
  • As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifyin...
  • 1 Month Ago

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Representative I - Customer Service Rep
  • NTT DATA
  • by, CA FULL_TIME
  • Job Description The contract would run from 9/11/2023 - 12/30/2023. Training hours are from 9:00 am to 5:30 pm ET and last approximately 3 weeks. We are hiring 12 temps and will be assigning schedules...
  • 9 Days Ago

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Golf Customer Service Representative - Outdoors (On Call)
  • Pebble Beach
  • Pebble Beach, CA FULL_TIME
  • Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monter...
  • 9 Days Ago

A
Customer Service Representative - Bilingual (English/Spanish)
  • APOYO FINANCIERO INC
  • SALINAS, CA OTHER
  • Job Details Level: Entry Job Location: SALINAS - SALINAS, CA Position Type: Full Time Salary Range: $18.00 - $19.00 Job Category: Customer Service DescriptionApoyo Financiero Inc. is a fast-paced and ...
  • 11 Days Ago

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0 Merchant Card Customer Service Representative jobs found in Salinas, CA area

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Customer Service Representative
  • Ram Commercial Insurance Services, LLC
  • Morgan Hill, CA
  • Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Federal Realty
  • San Jose, CA
  • **Customer Service Representative** **San Jose, CA** * DECEMBER 14, 2021 * JOB ID 2021-1605 * Facilities **Overview** Fe...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Enterprise Holdings
  • Monterey, CA
  • Overview: The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Granite Rock Company
  • San Jose, CA
  • ** Position Description** **Customer Service Representative** Location **710 Trucking & Transportation-Aromas/San Jose**...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative, Collision
  • Tesla Motors
  • San Jose, CA
  • The Role The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Truvic
  • Campbell, CA
  • **Customer Service Representative** * Campbell, CA * Full Time * Customer Service * Entry Level **SUMMARY:** This positi...
  • 3/24/2024 12:00:00 AM

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Customer Service Representative
  • sulekha.co.uk
  • Santa Clara, CA
  • Customer Service Representative Jobs in USA & Canada **Customer Service Representative Jobs Near Me** *Work Experience**...
  • 3/24/2024 12:00:00 AM

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Customer Service Representative
  • Trescal, Inc.
  • Santa Clara, CA
  • **Customer Service Representative** **Job Description** Job Title Customer Service Representative Location Santa Clara -...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior to mass agricultural and urban development, much of the city consisted of rolling hills bisected by wooded creeks and interspersed with marsh land. Today, the city is located mostly on leveled ground, with some rolling hills and wooded gulches with creeks remaining in the north-eastern Creekbridge and Williams Ranch neighborhoods, as well as the Laurel Heights section of East Salinas. The natural ecosystems accompanying the area's topography and ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$37,145 to $49,868
Salinas, California area prices
were up 2.5% from a year ago