Merchant Card Customer Service Representative jobs in Rocky Mount, NC

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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CUSTOMER SERVICE REPRESENTATIVE
  • Equus Workforce Solutions
  • RALEIGH, NC FULL_TIME
  • Our Company

    Equus Workforce Solutions

    Overview

    Are you the super-star multitasker type, strong in administration skills? Our Administrative and Clerical positions support the business from multiple locations and via various functions across the nation. Read below for information on this opportunity and apply today!

    Responsibilities

    • Provides a friendly greeting and suggests the best route for a customer to get desired service based on a short conversation with each customer
    • Understands entire office operation sufficiently to direct customers appropriately 
    • May summarize services to customers who ask what we do
    • Offers work application and encourages its completion when appropriate
    • May check for previous work registration or other service and updates MIS systems
    • Provides information about community resources
    • May provide job search assistance including direct referral to jobs in the database
    • Records those referrals properly
    • Assures that needed materials are available to the public near the office entry
    • Other duties as assigned

    Qualifications

    • High school diploma or GED and two years of college coursework  OR
    • High school diploma or GED and two years of customer service OR equivalent combination of education and experience
    • Two years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor 
    • Has knowledge of the workplace, jobs, and requirements for entry into those jobs.
    • Is able to listen to customers, analyze expressed needs and use good judgment in suggesting how and who can help
    • Uses tact, diplomacy, and persistence in providing suggestions to customers
    • Is friendly, courteous and presents herself/himself as a professional
    • Is able to handle effectively situations where a large number of customers want her/his attention at the same time

    About our Line of Business

    Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

    Salary Range

    USD $18.00 - $18.50 / Hour
  • 18 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Rich Square, NC FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 18 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Rocky, NC FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 18 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Snow, NC FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 18 Days Ago

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Customer Service Representative
  • apextoolgroup
  • Apex, NC FULL_TIME
  • CUSTOMER SERVICE REPRESENTATIVE The Blueprint (Role Profile) At Apex Tool Group, LLC we pride ourselves on delivering world class customer service in pursuit of our core value of Customers Come First!...
  • 19 Days Ago

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Customer Service Representative (CSR)
  • Pernell, Inc.
  • Raleigh, NC FULL_TIME
  • Call Pernell, Inc. in Smithfield, NC is looking to hire a full-time Customer Service Representative (CSR) to assist our customers with their HVAC (heating and air conditioning). Are you a friendly and...
  • 19 Days Ago

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0 Merchant Card Customer Service Representative jobs found in Rocky Mount, NC area

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Customer Service Representative
  • MMT Logistics LLC
  • Rocky Mount, NC
  • Job Description Job Description Customer Service Representative - 3PL Routing MMT Logistics, LLC Rocky Mount, NC Full-Ti...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Ronnie White's Towing & Tire
  • Youngsville, NC
  • Job Description Job Description Responsibilities included: 1. Receiving customers and following procedures for vehicle i...
  • 3/28/2024 12:00:00 AM

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Senior Customer Service Representative
  • HCL Technologies
  • Gaston, NC
  • Job Description (Posting). To provide information to their customer regarding their queires and resolve the end customer...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Qualified Staffing Search Group
  • Youngsville, NC
  • Customer Service Representative Youngsville, NC 8:30 AM-5:30 PM $18-$20/hour Do you value the importance of providing be...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • The Boyd Group
  • Greenville, NC
  • Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glas...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • U-Haul
  • Wake Forest, NC
  • Location: 9701 Capital Blvd, Wake Forest, North Carolina 27587 United States of America Are you a people person? Do you ...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Wesley Wilder State Farm
  • Youngsville, NC
  • Job Description Job Description Job Summary Provides customer service and resolves issues by offering solutions, explana...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Caliber Collision Repair Services
  • Wake Forest, NC
  • Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, whic...
  • 3/24/2024 12:00:00 AM

Rocky Mount is a city in Edgecombe and Nash counties in the Atlantic coastal plain region of the U.S. state of North Carolina. Although it was not formally incorporated until February 28, 1907, the North Carolina community that became the city of Rocky Mount dates from the beginning of the 19th century. The first post office in the area opened in 1816. The city's population was 57,685 at the 2010 census, with an estimated population of 56,325 in 2014. Rocky Mount has received the All-America City Award from the National Civic League two times, in 1969 and 1999. Rocky Mount is the principal cit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$32,443 to $43,556
Rocky Mount, North Carolina area prices
were up 1.5% from a year ago