Merchant Card Customer Service Representative jobs in Richmond, CA

Local real estate company is in need of a temp-to-hire Customer Service Representative in Walnut Creek.

RESPONSIBILITIES OF THE CUSTOMER SERVICE REPRESENTATIVE

In this position you will be assisting customers over the phone as well as in person. You will receive calls from members regarding questions on their account and membership dues, as well as technical support questions. You must have a "can-do" attitude and excellent technical skills, as some of the support questions will be regarding technical difficulties the customer is having. You will receive general inquires and answer questions on the benefits of membership as well. You will also be in charge of updating the database with new customer profiles, and keeping members aware of when they owe the membership dues.

Other duties include processing orders for products and making sure they are shipped out and received in a timely manner. Helping plan and run events for the members a couple of times a quarter as well.

This client needs someone with great customer service and people skills who enjoy heavily interacting with people on a daily basis. The ideal person will love working on a team and in a team environment, and not think any task is beneath them.

This position is temp-hire, and is onsite Monday- Friday 8:30am-5pm. Benefits include full health coverage on day one as a permanent employee (100% of benefits covered through this client).