Merchant Card Customer Service Representative jobs in Raleigh, NC

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

Recently Added Merchant Card Customer Service Representative jobs

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Customer Service - Customer Service Representative
  • THE SAFARILAND GROUP
  • Raleigh, NC FULL_TIME
  • TOGETHER, WE SAVE LIVES

    OVERVIEW
    Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling and processing within established policies, procedures and directives

    RESPONSIBILITIES
    • Maintain relationships and favorable contacts with assigned accounts.
    • Meet all assigned responsibilities and goals.
    • Receive, document, coordinate and complete following business transactions and requests accurately and timely as defined in established policies, procedures, and current directives.
    • Purchase Orders and related requests
    • Returns and related requests
    • Information requests
    • Coordinate on-time delivery of products and services accurately and timely as defined in established policies, procedures and directives.
    • Participate in cross-functional teams and team projects.
    • Communicate effectively with customers, team members, peers, and managers relating to issues, progress, status and solution.
    • Work within the Products Group team to balance responsibilities and share information.
    • Perform other duties as assigned by the Supervisor of Customer Care.
    • Owns the customer experience throughout the entire lifecycle of the relationship
    QUALIFICATIONS
    • Minimum of one (1) year of Customer Service experience required
    • High School Diploma or General Education Degree (GED)
    • Basic understanding of telephony concepts, practices, and procedures.
    • Ability to coordinate with various levels of management within different functional areas.
    • Experience with MS Office Suite.
    • Excellent verbal and written communication skills.
    • Ability to work within a team environment.
    • Only apply if you live in the following states: FL, MD, NC, NH, NJ, PA, RI, SC, VA
    The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions. We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

    For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455.

    All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.
  • 2 Days Ago
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Customer Service - Customer Service Representative
  • RETAILUUATLAW
  • Raleigh, NC FULL_TIME
  • OVERVIEW Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling and processing within esta...
  • 2 Days Ago
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Customer Service - Customer Service Representative
  • UNITED UNIFORM - ATLANTIC TACTICAL - LAWMEN'S
  • Raleigh, NC FULL_TIME
  • TOGETHER, WE SAVE LIVES OVERVIEW Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate handling an...
  • 2 Days Ago
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Customer Service Representative
  • KO-RECRUIT
  • Raleigh, NC FULL_TIME
  • Account Coordinator / Customer Service RepresentativeWe are seeking an Account Coordinator / Customer Service Representative to join our team! You will be responsible for helping customers by providin...
  • 10 Days Ago
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Customer Service Representative
  • TEKsystems
  • Morrisville, NC FULL_TIME
  • Description:CSR's will be working out of contact center and responsible for fielding inbound calls from customers who own their product (discount prescriptions cards). CSR's will be responsible for pr...
  • 10 Days Ago
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Customer Service Representative
  • Circle K
  • Hillsborough, NC FULL_TIME
  • Store 2720382: 1204 US Hwy 70 E, Hillsborough, North Carolina 27278Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Rep...
  • 12 Days Ago
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0 Merchant Card Customer Service Representative jobs found in Raleigh, NC area

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Customer Service Representative
  • DB Roberts
  • Wake County, NC
  • Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
  • 4/20/2024 12:00:00 AM
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Customer Service Representative
  • Thriveworks Associates LLC
  • Raleigh, NC
  • **Counseling Jobs** When Thriveworks began in 2008, our hope and goal was two-fold: we wanted to improve the experience ...
  • 4/19/2024 12:00:00 AM
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Customer Service Representative
  • Transdev North America
  • Raleigh, NC
  • Customer Service Representative Raleigh , North Carolina **Overview** Transdev is the largest private sector operator of...
  • 4/19/2024 12:00:00 AM
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Client Service Associate
  • Kestra Financial
  • Raleigh, NC
  • Who We are: Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us ...
  • 4/18/2024 12:00:00 AM
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Customer Service Representative
  • Rentokil Initial
  • Raleigh, NC
  • **Customer Service Representative** CAROUSEL_PARAGRAPH * Raleigh, North Carolina * Customer Service/Support * 30568 Rent...
  • 4/17/2024 12:00:00 AM
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Customer Service Representative
  • Installed Building Products, Inc.
  • Raleigh, NC
  • Travel Requirements None **Custom Door & Gate** is part of the Installed Building Products (IBP) family of companies. Wh...
  • 4/17/2024 12:00:00 AM
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Client Service Associate
  • Kestra Financial
  • Raleigh, NC
  • Who We are: Cunningham Financial, a growing financial planning firm, is seeking a Client Service Associate to assist us ...
  • 4/15/2024 12:00:00 AM
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Customer Service Representative
  • Redi Carpet
  • Raleigh, NC
  • Job Description Job Description Position: Customer Service Specialist Location: Raleigh, NC Job Id: 1831 # of Openings: ...
  • 4/15/2024 12:00:00 AM
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About Raleigh, North Carolina

According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is land and 0.97 square miles (2.5 km2), or 0.76%, is covered by water. The Neuse River flows through the northeast end of the city. Raleigh is located in the northeast central region of North Carolina, where the Piedmont and Atlantic Coastal Plain regions meet. This area is known as the "fall line" because it marks the elevation inland at which waterfalls begin to appear in creeks and rivers. As a result, most of Raleigh features gently rolling hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$32,688 to $43,885
Raleigh, North Carolina area prices
were up 1.5% from a year ago
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