Merchant Card Customer Service Representative jobs in Portsmouth, NH

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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Customer Service Representative
  • A Merrie Sweepe Chimney Service
  • Greenland, NH FULL_TIME
  • At Drogold LLC dba A Merrie Sweepe Chimney Service , we count on our customer service representatives to interact professionally with our valued customers when they have questions or concerns. We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and occasional face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

    Skills and Experience:

    • Excellent communication skills, including active listening and clear articulation.
    • Ability to solve problems and alleviate conflicts or escalate tactfully.
    • Ability to multitask, manage time, and prioritize.
    • Able to work individually and as a team.
    • Ability to thrive in fast-paced environment.
    • Strong organizational and documentation skills.
    • Must have the ability to continually learn and improve.
    • Proficiency with Microsoft Office products and Service Titan preferred

    Overall Objectives:

    • Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency.
    • Establish and maintain customer records by recording and updating information in a timely manner.
    • Schedule customer’s service needs and answer any questions they may have.
    • Build expert and dynamic knowledge of company services.
    • Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to deliver exceptional experiences nurture lasting relationships.
    • Coordination of inspection scheduling including rescheduling, previous customer history, pricing, tags, notes etc.
    • Coordinate with field technicians and assist with any questions or concerns they may have.
    • Answering phones
    • Return all messages and emails on a daily basis.
    • Returning all emails, voicemails, online submissions after closure or weekend on the next business day
    • Responding daily to all online submissions
    • Depositing check payments as soon as they are received.
    • Review all upcoming appointments and provide additional information if needed.
    • Assigning technicians to all jobs
    • Track jobs and review in live time for quality purposes

    Job Type: Full-time

    Pay: $35,000.00 - $40,000.00 per year

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • No weekends

    Work Location: In person

  • 8 Days Ago

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Customer Service Representative
  • Circle K
  • Barrington, NH FULL_TIME
  • Store 4707227: 580 Franklin Pierce Hwy, Barrington, New Hampshire 03825Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service...
  • 19 Days Ago

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Customer Service Representative II
  • First Seacoast Bank
  • Dover, NH FULL_TIME
  • DescriptionCore Behavioral Values: Community, Engagement, Quality, Responsibility, Integrity. These values are based upon our culture and our commitment to the community and are critical to support th...
  • 19 Days Ago

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Customer Service Representative
  • Fidelity Investments
  • Portsmouth, NH FULL_TIME
  • Job Description : Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time t...
  • 19 Days Ago

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Customer service representative
  • Enterprise Truck Rental
  • Exeter, NH FULL_TIME
  • Customer Service Representative - Exeter, NH Job ID 388391 Exeter, NH Overview Enterprise Rent A Car in Exeter, NH has an opening for a Full Time Customer Service Representative! This is a great oppor...
  • 20 Days Ago

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Customer Service Representative
  • Domino's Pizza
  • Portsmouth, NH FULL_TIME
  • Customer Service Representatives Wanted Learn to make beautiful pizzas FAST! Have fun and get paid too. Domino's has immediate openings for in-store help! We are looking for positive, energetic, outgo...
  • 21 Days Ago

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0 Merchant Card Customer Service Representative jobs found in Portsmouth, NH area

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Customer Services Representative
  • BK Staffing Solutions, LLC
  • Hampton, NH
  • Job Description Job Description Job description Do you have at least one year of experience as a Customer Service Repres...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • DB Roberts
  • Wilmington, MA
  • Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the In...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • AutoFair Automotive Group
  • Merrimack, NH
  • AutoFair Volkswagen is seeking a Customer Service representative to join our team. We are looking for someone who can wo...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Superior Plus Corp.
  • Kennebunk, ME
  • **Customer Service Representative** Kennebunk, ME 04043, USA Req #166 Wednesday, August 4, 2021 Superior Plus Energy Ser...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Moore Staffing Services
  • Andover, MA
  • Job Description Job Description Customer Service Support Representative Summary: Provide customer support with our growi...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • RD Enterprises
  • Wilmington, MA
  • Job Description Job Description We are Looking for motivated individuals to keep up with our fast-paced growth of our cl...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Metal Works
  • Londonderry, NH
  • EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Allstate
  • Dover, NH
  • Job Description Job Description It’s time your hard work paid off. Join the team at Allstate, a leading insurance provid...
  • 3/24/2024 12:00:00 AM

Portsmouth is a city in Rockingham County, New Hampshire, United States. As of the 2010 census it had a population of 21,233, and in 2017 the estimated population was 21,796. A historic seaport and popular summer tourist destination on the Piscataqua River bordering the state of Maine, Portsmouth was formerly the home of the Strategic Air Command's Pease Air Force Base, since converted to Portsmouth International Airport at Pease. According to the United States Census Bureau, the city has a total area of 16.8 square miles (43.6 km2), of which 15.6 square miles (40.5 km2) is land and 1.2 square...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$34,565 to $46,405
Portsmouth, New Hampshire area prices
were up 1.4% from a year ago