Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Customer Service Representative (part time position)
Primary job role: Answering telephone, entering, and dispatching work orders. Processing of credit card payments, Entering non-credit card payments. Calling customers to reminder of services due. Call customer with past due balances. Other secretarial duties as needed.
Schedule: Flexiable schedule Monday-Friday. Hours will be between 7am-4:30pm
Benefits: None
Requirements:
· Professional Telephone Skills
· Strong oral and written communication skills
· Dependable
· Basic computer skills (word,excel, outlook, jobber)
Pay Range: $12-$15 Per hour. (Biweekly direct deposit)
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 4 – 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
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0 Merchant Card Customer Service Representative jobs found in Lancaster, PA area