Merchant Card Customer Service Representative jobs in Hilo, HI

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

S
Customer Service Representative
  • Steve's Plumbing Service
  • Ewa Beach, HI FULL_TIME
  • Steve's Plumbing & A/C Service Located in O'ahu, Hawaii, is looking to find the best Customer Service Representative in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team. Apply today to join our growing and dedicated service team!

    Who Are We?

    Steve's Plumbing & A/C Service is a top-notch contractor in Hawaii focused on providing significant value to our residential customers. We’ve been in business 30 years and our growth continues due to our great reputation and company culture. Our teams are treated like family, so they can treat our customers with the same respect. We’re always looking for people who are self-motivated and customer-focused. If you are looking for a new opportunity, apply today!

    What We Offer!

    • Industry leading Benefits Package
    • Medical, Dental & Vision
    • Employee Discounts
    • Career Growth Opportunities
    • 1- Week Paid Vacation First Year
    • 7-Paid Holidays
    • 401(k), IRA

    Responsibilities:

    • Answer a high volume of incoming calls and respond to customer inquiries.
    • Provide information about company services.
    • Resolve customer complaints or concerns.
    • Direct calls to appropriate departments or individuals
    • Follow up on reviews positive and negative.
    • Call customers to offer promotions.
    • Collaborate with management to resolve complaints.

    Qualifications:

    • 2 years of Customer Service Experience
    • 2 years of Call Center Experience
    • Analytical and Problem-Solving Skills
    • Multitasking and Organizational Skills
    • Attentiveness and Patience
    • Time-Management Skills

    Pay Transparency:

    The starting rate for this opportunity ranges from $18-$20/hr. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

    Job Type: Full-time

    Pay: $18.00 - $20.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Vision insurance

    Shift:

    • Day shift
    • Morning shift

    Work setting:

    • In-person

    Experience:

    • Customer Service/ Call Center: 3 years (Preferred)

    Ability to Commute:

    • 'Ewa Beach, HI (Required)

    Ability to Relocate:

    • 'Ewa Beach, HI: Relocate before starting work (Required)

    Work Location: In person

  • 8 Days Ago

H
Customer Service and Sales Representative
  • Hawaii Medical Service Association
  • Kapolei, HI FULL_TIME
  • Job Summary **Hybrid Work Environment - Must reside in Oahu** This position serves as the principal HMSA contact for prospective and current Oahu employers and members inquiring about small group heal...
  • 10 Days Ago

H
Customer Service Representative
  • Hawaii Dental Service
  • Honolulu, HI FULL_TIME
  • POSITION SUMMARYUnder the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims infor...
  • 15 Days Ago

S
Customer Service Representative
  • Suisan Company, Limited - KONA
  • Kona, HI FULL_TIME
  • Suisan is looking for friendly, cheerful team members to help ensure our well-established customers can place orders with ease and continue to have a great experience. We are seeking enthusiastic indi...
  • 20 Days Ago

A
Customer Service Representative (CSR)
  • Active RPO
  • Honolulu, HI FULL_TIME,CONTRACTOR
  • Crafting a job description for a Customer Service role within a staffing services business that specializes in providing office HR work and handling tasks like customer calls, payroll, and scheduling ...
  • 20 Days Ago

U
Customer Service Representative - FT
  • United States 1 AB Car Rental Services, Inc
  • Honolulu, HI FULL_TIME
  • $14.75/hour Up to $3,500 Retention Bonus Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working ...
  • 21 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Merchant Card Customer Service Representative jobs found in Hilo, HI area

M
(Remote) Data Entry Work From Home / Research Panelist
  • Maxion Research
  • Hilo, HI
  • Remote Work From Home Data Entry Clerk for Entry Level Position Work at home position for job seekers from virtually any...
  • 3/28/2024 12:00:00 AM

M
Remote Data Entry Work From Home - Entry Level Online
  • Maxion Research
  • Hilo, HI
  • Thank you for checking us out! Work From Home Data Entry Research Panelist Jobs - Part Time, Full Time This is a remote ...
  • 3/28/2024 12:00:00 AM

A
FT Customer Experience Associate - Work From Home>
  • Alma
  • Hilo, HI
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/28/2024 12:00:00 AM

A
Customer Loyalty Representative - FT
  • Avis Budget Group
  • Kailua Kona, HI
  • $17.00/hour Up to $3,500 Retention Bonus Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If y...
  • 3/28/2024 12:00:00 AM

D
FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Hilo, HI
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

D
FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Kailua Kona, HI
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

A
FT Customer Support Specialist - Work From Home>
  • APFusion
  • Kailua Kona, HI
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

G
Customer Service Representative - Work From Home>
  • Garner Health
  • Hilo, HI
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/24/2024 12:00:00 AM

Hilo (/ˈhiːloʊ/; Hawaiian pronunciation: [ˈhilo]) is the largest town and census-designated place (CDP) in Hawaii County, Hawaii, United States, which encompasses the Island of Hawaiʻi. The population was 43,263 at the 2010 census. Hilo is the county seat of the County of Hawaiʻi and is in the District of South Hilo. The town overlooks Hilo Bay, at the base of two shield volcanoes, Mauna Loa, an active volcano, and Mauna Kea, a dormant volcano and the site of some of the world's most important ground-based astronomical observatories. Much of the city is at some risk from lava flows from Mauna ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$34,729 to $46,626
Hilo, Hawaii area prices
were up 1.9% from a year ago