Merchant Card Customer Service Representative jobs in Fullerton, CA

Ideal Candidate:

We are looking for an entry-level team member who has the capacity to quickly grow into a management role. We are currently developing departments and searching for the right candidate; which will include contract to hire. This individual will be able to work with little oversight.

Company Description

At Anchor Medical Solutions, we are dedicated to revolutionizing the biomedical industry with our commitment to excellence and innovation. As a trusted provider, we specialize in the repair of ultrasound probes and the distribution of cutting-edge medical equipment, catering to the evolving needs of healthcare professionals worldwide.

Our Mission

Our mission at Anchor Medical Solutions is to enhance patient care by delivering top-quality biomedical solutions.

Our Commitment

At Anchor Medical Solutions, we are committed to fostering long-term partnerships based on trust, accuracy, and quality service. We prioritize customer satisfaction and strive to exceed expectations in every interaction.

Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative for a hybrid 1099 position to join our team. There is potential for additional earnings through performance-based bonuses. The ideal candidate will possess strong clerical and customer service skills. This position will involve a variety of administrative tasks, including transcribing documents, proofreading, providing exceptional customer service, and a proactive attitude.

Duties

- Assist with general office tasks such as answering phone calls and scheduling appointments

- Manage and maintain office supplies and inventory

- Transcribe documents and correspondence accurately and efficiently

- Type and proofread documents to ensure accuracy and professionalism

- Provide excellent customer service to clients, answering inquiries and addressing concerns

- Perform various clerical tasks such as filing, data entry, and record keeping

- Assist with billing and invoicing using QuickBooks software

-Must have a reliable vehicle, a valid driver's license

Experience

- Previous experience working in a healthcare setting is highly preferred

- Knowledge in Microsoft Office and Google Suite is a plus

- Strong typing skills with a high level of accuracy

- Excellent organizational skills with the ability to prioritize tasks effectively

- Attention to detail and ability to proofread documents for errors

- Exceptional customer service skills with the ability to communicate professionally and courteously

- Ability to prioritize and multitask in a fast-paced environment

- HS diploma/equivalent