Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
Fremont
Bank founded in 1964, is
one of the oldest independently owned banks in the Bay Area and is one of the
top-rated mid-tier banks in the nation. Voted a Top Workplace for 2022 and for the past twelve consecutive years, Fremont Bank has an immediate
opening for an Intern – Card Service
Representative in Livermore, CA.
Intern Overview Program
Fremont Bank offers
students an exciting insider’s view of Fremont Bank’s operations and provides
an opportunity to explore the many career opportunities within the bank.
Our Summer Internship program is designed to develop future financial
leaders and enhance academic learning. The Fremont Bank Intern program is aimed at fostering and ensuring equal
opportunity.
Department Overview
Card Services Department manages all FB Debit Cards processing, Debit Card Parameters for Debit Cards, ATM Machines, Business Credit Card Legacy Platform (TIB), Fiserv EFT Card Processing, Rewards Platform, Mastercard relationship and Risk Management.
Position Overview
The Intern is responsible for timely and accurate execution of all functions as they relate to processing of debit/credit cards and ATM driving.
Role and Responsibilities
Minimum Qualifications
Eligibility and
Requirements
Only individuals possessing outstanding character, a high degree of motivation, and the willingness to learn will be selected.
To be considered, students must meet the following qualifications:
What to Expect
Job Location: Livermore, CA
Hiring Pay Rate: $20.00 per hour
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