Merchant Card Customer Service Representative jobs in Colchester, VT

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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Customer Service Representative
  • The Eliminator Pest & Property Service
  • Lyndonville, VT FULL_TIME
  • The Eliminator Pest & Property Service is seeking a Customer Service Representative to join our growing family. Family owned and operated since 2005, we are still a growing company. Our work culture emphasizes long-term employment and happiness for all employees while providing our customers with comprehensive solutions for whatever might be Buggin’ them.

    We are looking to expand our office team with employees who have energetic and outgoing demeanors and those who truly enjoy providing excellent customer service. The Customer Services Representative will work closely with our internal and field teams to ensure our customers are satisfied with our services.

    If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customer’s beds, barbecues, bungalows, and businesses!

    Job responsibilities include database management, reconciling company payables, assisting with month end processing, support member services with recruitment and creating an optimal new hire experience. The position requires computer proficiency with the software that The Eliminator uses. This includes, but is not limited to Microsoft Suite, and Google Drive

    Key Responsibilities:

    • Answer and distribute incoming calls and emails
    • Assist with Client Invoicing & Reconciliations
    • Assist in the generation of monthly statements for all customers with outstanding balances, contacting customers to secure payment for outstanding balances as needed.
    • Works as a member of a team and assists with solving complex problems.
    • Expedite communication with staff, vendors, and management
    • Collection calls
    • Creating new accounts for Pest or Property Customers
    • Performs special projects for management as requested

    Qualification and skills

    • Upbeat with energy
    • A smile and a positive attitude that can be felt on the other end of the phone
    • Able to work with a high degree of integrity and operate independently
    • Able to multitask and work in a busy environment while staying organized and working efficiently
    • Possess excellent interpersonal skills
    • Resourcefulness and ability to function in a fast-paced environment.
    • Ability to meet planned and unplanned deadlines in a timely manner.
    • Individuals shall be neat, clean and well groomed, at a minimum of Business Casual in accordance with Eliminator dress standards.
    • Knowledge of general office equipment (copier, fax, phone systems, etc.).
    • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
    • Professional communication skills (phone, interpersonal, written, verbal, etc.).
    • Professional customer service skills.
    • Self-motivated, proactive, detail oriented and a team player.
    • Time management and time critical prioritization skills.
    • Familiarity with Excel, microsoft and google programs

    Benefits:

    We offer a competitive salary and a full range of benefits including life insurance, dental, vision and retirement packages. We are a drug free workplace and require a satisfactory background and driving record check.

    • Above average performance-based pay
    • Dental, vision
    • Simple IRA retirement plan with generous company match
    • Paid time off
    • Paid holidays
    • Paid trainings
    • Unlimited advancement opportunity

    Job Type: Full Time

    Schedule: Monday to Friday 8am to 5 pm

    Experience: One year prior experience in customer service is preferred but will train the right candidate.

    Minimum - HS diploma or GED

    Job Type: Full-time

    Pay: $15.00 - $18.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Life insurance
    • Paid time off
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Weekends as needed

    Experience:

    • Customer service: 1 year (Required)

    Work Location: In person

  • 6 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Rutland, VT FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Keeseville, NY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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Customer Service Representative II
  • Maximus
  • Elizabethtown, NY FULL_TIME
  • Job Introduction Maximus is currently looking for Customer Service Representatives to join our growing team. This position is responsible for providing face-to-face and telephonic enrollment and outre...
  • 19 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Orleans, VT FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Milton, VT FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 20 Days Ago

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0 Merchant Card Customer Service Representative jobs found in Colchester, VT area

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Customer Service Representative
  • National Seating & Mobility, Inc.
  • Burlington, VT
  • ** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002414...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Representative (Work From Home)>
  • Guild Mortgage Company
  • Plattsburgh, NY
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match...
  • 3/27/2024 12:00:00 AM

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Customer Support Representative
  • Culligan 291VT
  • Colchester, VT
  • Job Description Job Description Benefits/Perks Medical insurance Vision insurance 401K retirement with company match Vac...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative - Seasonal (Remote)
  • Concentrix
  • Montpelier, VT
  • Job Title: Customer Service Representative - Seasonal (Remote) Job Description **JOB DESCRIPTION** The Customer Service ...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Beyond Finance
  • Burlington, VT
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / C...
  • 3/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Beyond Finance
  • Plattsburgh, NY
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / C...
  • 3/24/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Burlington, VT
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/24/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Plattsburgh, NY
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/24/2024 12:00:00 AM

Colchester is a town in Chittenden County, Vermont, United States. The population was 17,067 as of the 2010 census. It is the fourth-most populous municipality and second-most populous town in the state of Vermont. Colchester is a suburb of Burlington–Vermont's most populous municipality. The town is directly to Burlington's north on the eastern shore of Lake Champlain to the west of the Green Mountains. The Vermont National Guard is based in the town, and it is also home to the campus of Saint Michael's College. Colchester is located on the shore of Malletts Bay, part of Lake Champlain. The w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$33,080 to $44,411
Colchester, Vermont area prices
were up 1.6% from a year ago