Merchant Card Customer Service Representative jobs in Clovis, NM

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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Customer Service Representative
  • City of Amarillo
  • Amarillo, TX FULL_TIME
  • Position Information

    Requisition Number
    S2220P

    Position Title
    Customer Service Representative

    Salary
    $13.50/hr

    Division
    Finance

    Department
    52100-Utility Billing

    Location
    Public Safety & Organizational Services

    Employment Type
    Full Time

    Hours/Days
    Monday through Friday, 8am to 5pm.

    FLSA Status
    Non-Exempt

    Classified/Unclassified
    Classified

    Grant Funded
    No

    Job Description
    Under the direct supervision, this position assists utility customers over the telephone, in person, by fax, and electronically by email while following departmental policies and procedures.
    Provides assistance in any and/or all aspects of starting, maintaining and closing utility accounts using applicable software including Hansen Information Technologies, Hummingbird Document Management, and Waypoint Electronic Billing.

    Knowledge, Skills, Abilities
    • Working knowledge of customer service techniques, database systems, web-based systems, billing systems and mobile dispatching systems
    • Ability to deal effectively with others in a courteous manner.
    • Ability to prepare and maintain accurate records.
    • Ability to speak in a clear and concise manner.
    • Ability to operate a variety of office equipment.
    • Ability to ask appropriate questions to obtain necessary information.
    • Ability to make sound judgments regarding customer issues.
    • Ability to apply and calculate various rates associated with City services.
    • Ability to operate a personal computer.
    • Ability to understand and operate a variety of computer programs simultaneously.
    • Ability to cope with heavy public traffic both in person and by phone with constant interruptions.
    • Provides back-up for Vital Statistics.
    • Ability to multi-task.

    Licenses/Certification

    Required Qualifications
    Requires a high school diploma or its equivalent.
    One to three year of administrative experience including public contact and basic office operation is required.
    Must have typing skills, 30wpm is preferred.
    Bilingual (English/Spanish) is a plus.

    Preferred Qualifications

    Physical Demands
    Requires considerable sitting and walking with occasional lifting of file drawers up to 10 lbs.

    Special Instructions Summary
    The City of Amarillo is home to approximately 200,000 people. We service 1,042 mile of streets, 2,018 acres of parks, 63,683 solid waste residential customers, 194,545 transit passengers.
    A job at the City of Amarillo is personally rewarding, here you can bring your talent, your ability, your sense of responsibility and your sense of personal pride knowing that you can make a difference.
    As an employee of the City of Amarillo you are contributing to the success of your city, and you are helping the community you live in. The parks in Amarillo, the roads your drive on, the emergency personnel who keep you safe all have one thing in common, we serve the citizens of Amarillo.
    Working for the City of Amarillo is inherently meaningful because the work we do is related to building and improving our community. Public service is where talented people come to serve together and make a difference and we look forward to showing you how rewarding a career in public service can be.

    EEO/ADA
    The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.

    The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.
  • 14 Days Ago

C
Customer service representative
  • Corebridge Financial
  • Amarillo, TX FULL_TIME
  • Who we are Corebridge Financial helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision, and respond t...
  • 15 Days Ago

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Bilingual Customer Service Representative
  • ResourceMFG
  • AMARILLO, TX FULL_TIME
  • Bilingual Customer Service Rep A Company That Works for You! ResourceMFG, an established and well-respected leader in logistics market, is searching for reliable individuals to join our team as Biling...
  • 15 Days Ago

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Customer Service Representative
  • ResourceMFG
  • AMARILLO, TX FULL_TIME
  • New Exciting Job Opportunity, Immediate start!Customer Service Representative in Amarillo Texas!A Company That Works for You! ResourceMFG, an established and well-respected leader in logistics market,...
  • 15 Days Ago

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Customer Service Representative
  • Pak-A-Sak
  • Pampa, TX FULL_TIME
  • Starting at $12.00 per hourAs a Customer Service Representative for Pak-A-Sak Convenience Stores, you will be responsible for many of the day-to-day operations involved in running a store. These may i...
  • 17 Days Ago

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Customer Service Representative
  • Pak-A-Sak
  • Dumas, TX FULL_TIME
  • Starting at $12.00 per hourAs a Customer Service Representative for Pak-A-Sak Convenience Stores, you will be responsible for many of the day-to-day operations involved in running a store. These may i...
  • 17 Days Ago

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0 Merchant Card Customer Service Representative jobs found in Clovis, NM area

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Field Service Technician/Driver
  • HME Specialists LLC
  • Clovis, NM
  • Are you looking for an exciting opportunity in the healthcare industry? Look no further! HME Specialists is currently se...
  • 4/23/2024 12:00:00 AM

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Scheduling Coordinator (REMOTE)
  • Feyer&Associates
  • Clovis, NM
  • We are currently seeking enthusiastic individuals to join our team as Remote Scheduling Coordinators. This is a unique o...
  • 4/23/2024 12:00:00 AM

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Slp / Speech Path / Speech Language Path Clinical Fellow / Cfy/
  • Aureus Group
  • Clovis, NM
  • Clinical Fellow SLP needed for 6-9 months in a pediatric home health/early intervention setting in Clovis, NM. This Clin...
  • 4/23/2024 12:00:00 AM

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Hair Stylist - North Plains Mall
  • JC Penney
  • Clovis, NM
  • Hair Stylist - North Plains Mall Location: Clovis, NM, United States - North Plains Mall 2813 N Prince St Job ID: 109870...
  • 4/23/2024 12:00:00 AM

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Entry Level Work From Home (100% Remote Position) Focus Group Panelist
  • Maxion Research
  • Clovis, NM
  • We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time This work-from-...
  • 4/22/2024 12:00:00 AM

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Sales Manager
  • Aarons, Inc.
  • Portales, NM
  • Average Annual Total Compensation $31,429** This is a non-exempt role, paid an hourly wage. The average pay reflected in...
  • 4/21/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • Clovis, NM
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/20/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Clovis, NM
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/19/2024 12:00:00 AM

Clovis is the county seat of Curry County, New Mexico, United States, with a population of 37,775 as of the 2010 census, and a 2014 estimated population of 39,860. Clovis is located in the New Mexico portion of the Llano Estacado, in the eastern part of the state. A largely agricultural community, closely bordering Texas, it is noted for its role in early rock music history and for nearby Cannon Air Force Base. After the discovery of several "Clovis culture" sites in eastern North America in the 1930s, the Clovis people came to be regarded as the first human inhabitants who created a widesprea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$29,939 to $40,194
Clovis, New Mexico area prices
were up 1.2% from a year ago