Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)
BGIS ITS is currently seeking a Customer Service Representative to join the team in Hudson, FL and surrounding areas.
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BGIS is that Company
BGIS Integrated Technical Services (BGIS ITS) has built a strong service-oriented company using only school and field trained technicians.
We take pride in treating all our customers with the highest degree of professionalism, care and understanding. In 2022, Millian Aire Enterprises became BGIS ITS after it joined the BGIS group of companies, a global leader in the provision of integrated facility management services, including project delivery, energy & sustainability, asset management, workplace advisory, and real estate services.
With a combined team of over 500 commercial field technicians in the US (over 7000 globally), BGIS and Millian Aire relentlessly focuses on delivering memorable customer experiences that create value for our clients by focusing on developing a team of commercial technicians and providing those technicians ongoing training, support and ongoing career development.
The Customer Service Representative supports customers by answering calls, directing incoming calls, and scheduling. Work activities are directed by the people leader and the role interacts with both external customers and internal support teams in a professional and responsive manner.
The Customer Service Representative demonstrates BGIS values.
RESPONSIBILITIES
Qualifications
Benefits of Working with Millian Aire and BGIS.
Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work / life balance, health and wellness and community involvement.
The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination.
We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction.
This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.
BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds.
Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength.
We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
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Last updated : 2024-04-06
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0 Merchant Card Customer Service Representative jobs found in Clearwater, FL area