Merchant Card Customer Service Representative jobs in Butte, MT

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

S
Customer service representative
  • Signature Flight Support
  • Belgrade, MT FULL_TIME
  • Job ID 9211Date Posted 11 / 07 / 2023Location Belgrade, MontanaAirport Bozeman Yellowstone Int'l AirportCompany Signature Flight Support LLCJob Type Full timeJob Level SeasonalJob DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.

    Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service.

    A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner.

    CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature’s procedures.

    Although customer service is a top priority, a large number of the CSR’s daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings.

    A CSR is expected to : Work as part of a team to provide everyone with a friendly welcome to SignatureCollaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met.

    This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external partiesIncrease customer satisfaction by understanding and promptly addressing customers’ needs, which may include identifying and offering additional Signature services.

    Respond to vendor, customer, and team member questions / concerns in an efficient and effective mannerAccurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company proceduresMaintain a working knowledge of Signature’s facilities, services, website, surrounding areas, and other information commonly asked about by Signature’s customers and other visitorsReplenish complementary beverages / supplies, as outlined in the facility appearance standardEnforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as neededProvide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requestedAssist pilots with access to airport and weather information, portals and computersAssist visitors with their luggage in the FBO and outside to / from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as neededAbide by emergency response procedures when / if critical events occurRecommend improvements to Signature’s standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnelExhibit a positive attitude, consideration and courtesy to everyone at all timesUnderstand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airportCreate accurate records pertaining to time worked and activities and services performedOther duties as requestedJob ResponsibilitiesThe following are essential to the job, in addition to those listed above and on the chart in this description.

    While a CSR largely works inside the FBO, some components of this position are performed outside on the airport rampCertain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise.

    The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines).Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and / or holidays as scheduledAbility to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the likeClearly communicate in English and with the proper tone in person, via telephone, fax, radio communicators, and in various forms of writing such as data entry, email and hand-written documentsOperate a multi-line telephone and use the company-approved greetingDrive cars, vans or other shuttlesAbility to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policiesIndependently and proactively (i) anticipate customer needs / requests, (ii) perform open job tasks, and (iii) immediately speak up and / or point out observed safety concerns to all stakeholdersProficiency in computer operations (internet, email, Word) and typing, with an ability to learn new softwareWork well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructionsAbility to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivityAbility to prioritize and perform multiple tasks simultaneouslyAbility to lift light to moderately heavy items from the floor and into an aircraft and vice versaAbility to read small printJob QualificationsTo qualify for this position, applicants and those in the role must have : High School diploma or general education degree (GED)Minimum of 18 years of ageA valid state driver’s licenseA professional appearanceAbility to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policiesAbility to successfully and timely complete Signature’s training programs Ability to use a computer and email, including passing computer-based training modulesStrong verbal and written English communication skillsAbility to work flexible schedules and in various weather conditionsAbility to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)Preferred : Three (3) to six (6) months experience and / or training in aviation, FBO, hospitality, customer service or another related fieldPreferred : knowledge of radio procedures and protocolsAn Equal Opportunity Employer including Disability / VetAbout UsFrom your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

    Our Benefits : Medical / prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursementTraining and DevelopmentEmployee Assistance Program (EAP) & PerksHealthInsuranceReceive comprehensive medical benefits upon hire.

    • PaidTime OffBalance your professional and personal life with paid time off.RetirementSavings PlanInvest in your retirement and get a company-matched contribution.
    • TuitionReimbursementAvailable for most team members pursuing undergrad or graduate degrees.Training &DevelopmentPut your career on the fast track with our Emerging Leaders Program (ELP) and professional development seminars.

    PersonalAidLive to the fullest with our Employee Assistance Program (EAP) and other special benefits.

    Last updated : 2024-01-08

  • 19 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Darby, MT FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Lodge, MT FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Townsend, MT FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 21 Days Ago

P
Customer Service Representative
  • Pizza Hut - APP/HOT
  • Belgrade, MT FULL_TIME
  • Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're a...
  • 21 Days Ago

P
Customer Service Representative
  • Pizza Hut - APP/HOT
  • ANACONDA, MT FULL_TIME
  • FullTime Customer Service Representative Vacancy working for Pizza Hut - APP/HOT at ANACONDA MT
  • 21 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Merchant Card Customer Service Representative jobs found in Butte, MT area

I
Patient Service Representative Primary Care
  • Intermountain Healthcare
  • Butte, MT
  • Job Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment...
  • 3/29/2024 12:00:00 AM

L
FT Call Center Representative (Work From Home)>
  • Lap of Love
  • Butte, MT
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match...
  • 3/29/2024 12:00:00 AM

R
FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Butte, MT
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/29/2024 12:00:00 AM

P
Work From Home - Customer Support Specialist>
  • Paradigm
  • Butte, MT
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/29/2024 12:00:00 AM

Z
Customer Support Specialist - Work From Home>
  • Zip
  • Butte, MT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $75K per year / Full health, vision & dental / Apple equipm...
  • 3/29/2024 12:00:00 AM

D
FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Butte, MT
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

C
FT Customer Support Representative (Work From Home)>
  • CrossFit
  • Butte, MT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $27 per hour + bonus / Full benefits - As a Customer Suppor...
  • 3/27/2024 12:00:00 AM

A
FT Customer Support Specialist - Work From Home>
  • APFusion
  • Butte, MT
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

Butte is the county seat of Silver Bow County, Montana, United States. In 1977, the city and county governments consolidated to form the sole entity of Butte-Silver Bow. The city covers 718 square miles (1,860 km2), and, according to the 2010 census, has a population of approximately 36,400, making it Montana's fifth largest city. It is served by Bert Mooney Airport with airport code BTM. Established in 1864 as a mining camp in the northern Rocky Mountains on the Continental Divide, Butte experienced rapid development in the late-nineteenth century, and was Montana's first major industrial cit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$28,313 to $38,011
Butte, Montana area prices
were up 3.1% from a year ago