Merchant Card Customer Service Representative jobs in Bentonville, AR

Position Summary...

What you'll do...

Merchant Apparel (Sam’s Club)

About The Team

Merchandising at Sam’s Club is the driving force behind delivering an unparalleled shopping experience for our millions of members.

We are a passionate and dynamic team, dedicated to curating and delivering high-quality products that offer exceptional value.

We involve ourselves in every step of the product journey - from identifying latest market trends and member needs, to collaborating with suppliers and internal teams to curate a product mix that resonates with members, making items available where they want them and when they need them.

Our goal is always to exceed expectations! Join us and be part of a team that is shaping the future of retail, one product at a time.

As a Merchant on the Apparel team, you’ll be based in Bentonville, AR and will serve as an advocate for our members and see the products you buy come to life in clubs and online.

You’ll be the visionary, strategist and expert for the category, leveraging the scale and access of the Sam’s Club system to truly impact the business and the lives of millions of members worldwide.

Along the way, you’ll be guided by our deep-rooted culture with the support and tools you need to do your best work.

You’re member obsessed and committed to bringing exciting and innovative items to our members with market leading value.

You’ll work closely in a cross-functional buying team to help establish strategy and manage budgets to drive profitable growth, develop robust partnerships with suppliers, and use vision and creativity to impact the member experience.

Success in this role requires tenacity, an analytical mindset, influence, and a competitive spirit.

What you’ll do

Set the category strategy : you’ll establish strategy, manage budgets to drive profitable growth, and use vision and creativity to impact the member experience

Build relationships : you’ll use your influencing and leadership skills to build partnerships with suppliers, vendors, business partners and other Merchants

Make decisions : you’ll work across all facets of the business including replenishment, supply chain, manufacturing, club operations, assortments, budgeting, forecasting, and pricing to make decisions about nearly every aspect of your products

Know your category : you’ll know your members and suppliers better than anyone and are always thinking about what is next for your business

Have an omni approach : you’ll not only buy product for clubs, but for our online business as well, building an omni-level strategy based on how our members shop

What you’ll bring

Previous P&L experience with a history of profitable decision making, preferably as a planner, associate merchant, merchant or similar

Attention to detail as someone that maintains a high level of accuracy in their work

Strong organizational skills with ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment

Clear, concise and persuasive communication skills to interact with various teams and stakeholders

Trend / assortment experience with a keen eye for spotting trends, to ensure our product range stays relevant and competitive

Proven negotiation skills with ability to lead and close negotiations successfully to ensure profitable partnerships

Collaboration and relationship building as a team player, able to build strong relationships with colleagues and external partners alike, while fostering a positive and productive work environment

Curiosity to find and solve problems or improve current practices

Benefits & Perks :

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.

That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

Who We Are

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk.

Since then, Sam's Club has grown rapidly, operating nearly 600 clubs in the US and more than 200 internationally. By offering affordable, wholesale merchandise to members, you’ll help make saving simple for families and small business owners.

Yes, we are a division of the Fortune #1 company, Walmart, Inc. and you’ll quickly find that we’re a company that wants you to feel comfortable bringing your whole self to work.

A career at Sam’s Club is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs.

Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.

From day one, you’ll be empowered and equipped to do the best work of your life.

Minimum Qualifications...

Bachelor’s degree in Business, Merchandising , or related field and 3 years’ experience in merchandising, buying, financial planning, operations, or related area OR 5 years’ experience in merchandising, buying, financial planning, operations, or related area.

Preferred Qualifications...

Microsoft Office, Negotiating with third-party suppliers, Supervisory experienceMasters : Business, Masters : Merchandising

Primary Location...

2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America

Last updated : 2024-04-23