Merchant Card Customer Service Representative jobs in Bend, OR

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require an associate degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Merchant Card Customer Service Representative typically requires 1-3 years of related experience or may have 0 years of experience with additional training, or certification. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Waste Connections
  • Bend, OR FULL_TIME
  • Cascade Disposal, A Waste Connections company is looking for a High Energy Customer Service Representative to join the team in Bend, Oregon. Previous waste experience would be a huge plus!

    A typical schedule for this position is Monday-Friday from 7:30am-4:30pm. The Starting rate of pay is $19.00-$21.00 per hour.

    Responsibilities and Job Duties.

    • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
    • Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
    • Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
    • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
    • Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner Work in a fast paced, cooperative, high call volume environment with very detailed expectations Solicit sale of new or additional services.
    • Assist in other areas as needed
    • Ability to work in a fast-paced environment and manage multiple priorities and demands Ability to communicate effectively, both orally and in writing Ability to analyze and solve problems Ability to gather data and prepare reports Ability to foster a cooperative work environment Ability to follow instructions and work with minimum supervision Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damages.
    • Enter data into various systems accurately and efficiently.
    • Process credits/refunds to customers as necessary.
    • Work with all team members to continue to provide great service to everyone A/R duties (handling payments from customers) Knowledge of MS Word and Excel Excellent organizational skills

    WORKING CONDITIONS AND PHYSICAL EFFORT:

    Work environment is in a call center. Areas are clean, ventilated, and well lighted. CSR call areas can be noisy and work may be repetitious and challenging, with little time in between calls. Some calls are evaluated to ensure high standards. Also, long periods spent sitting, typing, or looking at a computer screen are very common.

    MINIMUM JOB REQUIREMENTS:

    • Ability to read, write, comprehend and communicate in English.
    • High school diploma or equivalent preferred.
    • 2 years of Customer Service experience in a high call volume atmosphere.
    • Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
    • Excellent organization and communication skills.
    • Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
    • Knowledge of waste industry is preferred.

    To be considered for any of our current openings you must complete an application at . Application information and additional instructions can be found once you select your position of interest.

    We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K

    retirement and unlimited opportunities to "Connect with Your Future".

    Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status

     

  • 18 Days Ago

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Customer Service Representative Lead
  • NVA
  • Bend, OR FULL_TIME
  • Description & Requirements Brookswood Animal Clinic is seeking to hire a remarkable individual for a new role in the practice. We have identified a need for additional support for the front desk perso...
  • Just Posted

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Customer Service Representative Lead
  • Brookswood Animal Clinic
  • Bend, OR FULL_TIME
  • Brookswood Animal Clinic is seeking to hire a remarkable individual for a new role in the practice. We have identified a need for additional support for the front desk personnel as well as a more focu...
  • Just Posted

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Customer Service Representative
  • Thabet Management Inc
  • Redmond, OR FULL_TIME
  • Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timel...
  • Just Posted

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Customer Service Representative
  • Thabet Management Inc
  • Springfield, OR PART_TIME,FULL_TIME
  • Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timel...
  • 2 Days Ago

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Customer Service Representative
  • Thabet Management Inc
  • Bend, OR FULL_TIME,PART_TIME
  • Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timel...
  • 2 Days Ago

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0 Merchant Card Customer Service Representative jobs found in Bend, OR area

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Customer Service Representative, Medical Store
  • Norco, Inc
  • Bend, OR
  • Company Description Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Mont...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Full Time - Redmond Airport
  • Enterprise Truck Rental
  • Redmond, OR
  • **Customer Service Representative - Full Time - Redmond Airport** **Job ID** 388776 Redmond, OR **Overview** **Enterpris...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Medicare
  • PacificSource Administrators, Inc.
  • Bend, OR
  • **Position Overview:** Provide excellent customer service primarily by telephone to all PacificSource customers. Assist ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Redmond, OR
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Bend, OR
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

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Booking Coordinator (REMOTE)
  • Feyer&Associates
  • Bend, OR
  • We are seeking a motivated and detail-oriented Remote Booking Coordinator to join our dynamic team. As a Remote Booking ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative / Dispatcher
  • Basalite Concrete Products
  • Redmond, OR
  • Job Description Job Description Dispatch/Customer Service Rep Are you looking for a company where you can start to grow ...
  • 3/24/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Beyond Finance
  • Redmond, OR
  • [Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k matching / C...
  • 3/24/2024 12:00:00 AM

Bend sits on the boundary of the Eastern Cascades Slopes and Foothills, a Level III ecoregion designated by the United States Environmental Protection Agency (EPA) in the U.S. states of Oregon, Washington, and California, and the Deschutes River Valley, a Level IV ecoregion within the Blue Mountains Level III ecoregion. The Deschutes River runs though Bend, where it is dammed to form Mirror Pond. Bend's elevation is 3,623 feet (1,104 m). According to the United States Census Bureau, the city has a total area of 33.27 square miles (86.17 km2), of which, 33.01 square miles (85.50 km2) is land ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Representative jobs
$32,624 to $43,800
Bend, Oregon area prices
were up 2.5% from a year ago