Merchant Card Customer Service Manager jobs in Texas

Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

B
CLUB Card Customer Service
  • Bass Pro, LLC
  • Katy, TX FULL_TIME
  • Position Summary: PART TIME: Providing world class customer service while ensuring a pleasant and productive shopping experience for all customers. Product experts of the CLUB program by properly providing and, presenting customers with the benefits of becoming a CLUB Member while executing account servicing, and other CLUB processes from start to finish. Starting at $15.00 per hour.

    Other responsibilities include:

    • Acquiring and activating new members
    • CLUB sales
    • Customer experience
    • Peer coaching and influencing
    • Regulatory compliance

    Ability to consistently exceed customer expectations and show commitment to Bass Pro Shops' & Cabela's Core Values.

    Essential Functions:

    • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
    • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
    • Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
    • Demonstrate products to customers.
    • Knowledgeable of advertised sales.
    • Responsible for helping meet metric goals and objectives for self and store.
    • Responsible for keeping CLUB inventory accurate and keeping the CLUB Booth clean and organized.
    • Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
    • Provides daily feedback and reports in a timely and accurate manner.
    • Provides peer coaching, recognition, and support as a CLUB advocate and representative.
    • Providing service to all areas of the store based on business need.
    • All other duties as assigned by leadership.

    Experience/Qualifications:

    Minimum Degree Required: High School Diploma or Equivalent

    Preferred Degree: N/A

    Certificate(s) or License(s): N/A

    Experience: 0 to 2 Years Experience

    Other Skills/Abilities:

    • Must be able to read documents, printouts, reports, computer screens, and other written communication.
    • Must be able to hear well enough to communicate with customers and co-workers.
    • Must be able to stand and/or walk to assist customers on the sales floor, etc.
    • Must be able to stock products at various racking levels, use step-stool or ladder, etc.
    • Must be able to place product on/off conveyor, trucks, shelving, etc.
    • Must be able to write, type, and use phone system.
    • Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

    Part Time Benefits Summary:
    Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

    • Dental
    • Vision
    • Voluntary benefits
    • 401k Retirement Savings
    • Paid holidays
    • Paid vacation
    • Bass Pro Cares Fund
    • And more!

    Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

    Reasonable Accommodations

    Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
    If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

    Bass Pro Shops

     

  • 8 Days Ago

B
CLUB Card Customer Service
  • Bass Pro Shops
  • Katy, TX PART_TIME
  • Position Summary: PART TIME: Providing world class customer service while ensuring a pleasant and productive shopping experience for all customers. Product experts of the CLUB program by properly prov...
  • 8 Days Ago

C
Customer Service Representative
  • Customer Contact Services
  • Corpus Christi, TX FULL_TIME
  • Position Description: Customer Contact Service, CCS, is seeking dedicated, friendly and energetic Customer Service Representatives to join our team! CCS is a answering service that has provided busine...
  • 1 Day Ago

C
PBS Specialist - Customer Service
  • Customer Service - MD Anderson Cancer Center Careers
  • United States, TX FULL_TIME
  • Mission Statement The mission of The University of Texas MDAnderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, r...
  • 25 Days Ago

N
General Manager
  • NSM Merchant
  • West Willis, TX FULL_TIME
  • Summary Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is ...
  • 10 Days Ago

N
General Manager
  • NSM Merchant
  • Alvin, TX FULL_TIME
  • Summary Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is ...
  • 15 Days Ago

G
Customer Service Manager
  • Greenfield Store (University & Greenfield)
  • Mesa, AZ
  • 4422 E University Dr Mesa Arizona, 85205, +1 (480) 5304720 Position Description: Responsible for the oversight, leadersh...
  • 3/28/2024 12:00:00 AM

V
Customer Service Manager
  • Van Buren Store (3rd Ave & Van Buren)
  • Phoenix, AZ
  • 302 W Van Buren St Phoenix Arizona, 85003, Position Description: Responsible for the oversight, leadership and achieveme...
  • 3/25/2024 12:00:00 AM

4
Customer Service Manager
  • 48th Street Store (S. 48th St & Baseline)
  • Tempe, AZ
  • 2700 W. Baseline Tempe Arizona, 85283, +1 (480) 3987649 Offered Pay: $17/hr., Position Description: Responsible for the ...
  • 3/25/2024 12:00:00 AM

S
Customer Service Manager
  • South Mountain Store (19th Ave & Baseline)
  • Phoenix, AZ
  • 1980 W Baseline Rd Phoenix Arizona, 85041, +1 (602) 2163901 Pay Offered: $17/hr., Position Description: Responsible for ...
  • 3/25/2024 12:00:00 AM

M
Customer Service Manager
  • Metro Store (35th Ave & Peoria)
  • Phoenix, AZ
  • 3514 W Peoria Ave Phoenix Arizona, 85029, +1 (602) 6981925 Starting Pay: $17/Hr Position Description: Responsible for th...
  • 3/21/2024 12:00:00 AM

7
Customer Service Manager
  • 7th Ave Store (7th ave & Bell Rd)
  • Phoenix, AZ
  • 17037 N 7th Ave Phoenix Arizona, 85023, +1 (602) 2163918 Position Description: Responsible for the oversight, leadership...
  • 3/14/2024 12:00:00 AM

R
Customer Service Manager
  • Redesign 101 Store (101 & W Thunderbird)
  • Peoria, AZ
  • 8679 W Ludlow Dr Peoria Arizona, 85381, +1 (623) 7769045 Position Description: Responsible for the oversight, leadership...
  • 3/11/2024 12:00:00 AM

M
Customer Service Manager
  • Maricopa Store (Maricopa, Arizona)
  • Maricopa, AZ
  • 20595 North John Wayne Pkwy Maricopa Arizona, 85139, +1 (520) 3487585 Position Description: Responsible for the oversigh...
  • 3/4/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Card Customer Service Manager jobs
$52,260 to $80,176