Merchant Card Customer Service Manager manages a team of merchant card customer service representatives. Establishes service standards and monitoring processes to identify and resolve performance issues with team or service systems and procedures. Being a Merchant Card Customer Service Manager provides development and training that ensure the team is prepared to provide efficient service. Coordinates with other internal functions to provide any technical or other services that are needed. Additionally, Merchant Card Customer Service Manager recommends changes to products or services to fulfill customer needs and to address new or unmet business needs. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Merchant Card Customer Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Merchant Card Customer Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Overview:
We are currently hiring for multiple positions across various departments. These positions offer a great opportunity to join our team and contribute to our company's success. We have both full-time and part-time positions available, offering competitive pay and a positive work environment.
Duties:
The specific duties for each position may vary, but some general responsibilities include:
- Assisting with day-to-day operations
- Providing excellent customer service
- Maintaining a clean and organized work area
- Following company policies and procedures
- Collaborating with team members to achieve goals
- Completing assigned tasks in a timely manner
Requirements:
To be considered for any of the positions, applicants must meet the following requirements:
- High school diploma or equivalent (some positions may require additional education or certifications)
- Strong communication skills, both verbal and written
- Ability to work well in a team environment
- Attention to detail and strong organizational skills
- Flexibility to work different shifts, including weekends and holidays (if applicable)
Please note that specific requirements may vary depending on the position applied for.
We offer competitive pay rates and benefits. If you are looking for an opportunity to grow your career and contribute to a dynamic team, we encourage you to apply.
To apply, please submit your resume and cover letter through our online application portal. Only qualified candidates will be contacted for further consideration.
Thank you for your interest in joining our team!
Job Types: Full-time, Part-time
Pay: $9.00 - $12.00 per year
Expected hours: 20 – 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Commute:
Work Location: In person
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0 Merchant Card Customer Service Manager jobs found in Spring Hill, FL area